In-room safe, desk, laptop workspace, iron/ironing board

Reviews of Hotel 57 by LuxUrban

4 out of 5
Hotel 57 by LuxUrban
130 East 57th Street, New York, NY

Reviews

8.4

Very Good

Rating 10 - Excellent. 751 out of 1480 reviews" "
Rating 8 - Good. 412 out of 1480 reviews" "
Rating 6 - Okay. 162 out of 1480 reviews" "
Rating 4 - Poor. 93 out of 1480 reviews" "
Rating 2 - Terrible. 62 out of 1480 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

VISHWESH

Liked: Cleanliness
Na
Stayed 3 nights in Jul 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was a bit clunky and after the 4pm stated time, but other than that staff was fantastic and the room was great. Bed was a double rather than a queen, and there was construction about 4" away from our window at 7am haha, but hey it's New York City baby!
Stayed 3 nights in Apr 2024

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

James, Lawrenceville

Stayed 3 nights in Mar 2024

4/10 Poor

George

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Mia, Los Angeles

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s our favorite hotel in NYC !
Stayed 2 nights in Mar 2024

6/10 Okay

Patrick, Center Valley

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Hotel57 Management on 2024/2/8
Thank you for taking the time to share your feedback with us. We appreciate your patronage and are sorry to hear that your experience fell short of expectations. Your comments are invaluable to us as we continually strive to improve our services. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

10/10 Excellent

Lauren

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, well placed hotel
What a lovely hotel. Great location and reasonable pricing. Staff were very welcoming and the included grab and go breakfast consisting of coffee and pastries is perfect!
Stayed 4 nights in Jan 2024
Response from Hotel 57 Management on 2024/1/30
Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us at Hotel 57. Our team strives to provide exceptional service, and we're thrilled to know that you found our location convenient and our pricing reasonable. We're also glad you appreciated our grab and go breakfast offerings. We hope to welcome you back again soon!

10/10 Excellent

Holly and Jim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to visiting our daughter!
Stayed 2 nights in Jan 2024
Response from Hotel 57 Management on 2024/1/30
I'm delighted to hear that you found Hotel 57 convenient for your visit to your daughter! We aim to provide a comfortable and accommodating experience for all our guests. If there's anything else we can assist you with during your stay, please don't hesitate to let us know. We're here to ensure your time with us is enjoyable and hassle-free.

10/10 Excellent

Mia, Los Angeles

Business traveler
Liked: Cleanliness, staff & service, amenities
Always great
Stayed 4 nights in Jan 2024
Response from Hotel57 Management on 2024/1/24
Thank you for your kind words! We're thrilled to hear that you had a great stay at Hotel 57. Your positive feedback means the world to us, and we appreciate you taking the time to share your experience. If there's anything specific that made your stay outstanding, we'd love to hear more. We look forward to welcoming you back for another wonderful experience.

10/10 Excellent

Samantha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the hotel to attend classes just across the street. I felt the hotel was lovely and the staff was very nice and helpful.
Stayed 4 nights in Jan 2024
Response from Hotel57 Management on 2024/1/16
Thank you for choosing Hotel 57 for your stay during your classes. We're delighted to hear you found our hotel lovely, and our staff accommodating. Your positive feedback motivates us to continue providing excellent service. If there's anything specific you enjoyed or any suggestions you have for improvement, feel free to share. We look forward to welcoming you back in the future.

2/10 Terrible

Mamdouha

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Hotel57 Management on 2024/1/16
Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you may have experienced during your stay at Hotel 57. We appreciate your insights and take them seriously as we continuously strive to improve our services. If you have specific concerns, please feel free to share more details so we can address them promptly. We value your patronage and hope to have the opportunity to welcome you back for a more positive experience in the future.

6/10 Okay

paul

Traveled with family
Great location. Staff was hit and miss, some very friendly and some not so much.
Stayed 6 nights in Dec 2023
Response from Hotel57 Management on 2024/1/9
Thank you for sharing your experience with us. We're delighted you enjoyed our prime location. We appreciate your feedback regarding our staff, and we apologize for any inconsistencies in service. Your comments are invaluable, and we'll use them to enhance our guest experience. We hope to have the pleasure of welcoming you back, providing a more consistent and exceptional stay.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Hotel57 Management on 2024/1/9
Thank you for choosing Hotel 57 and sharing your positive experience! We're thrilled to hear you had a 5-star stay with us. Your satisfaction is our top priority, and we appreciate your kind words. If there's anything specific you'd like to highlight in your review, it would be greatly appreciated. We look forward to welcoming you back for another exceptional stay.

10/10 Excellent

Christopher

Stayed 1 night in Jan 2024
Response from Hotel57 Management on 2024/1/9
Thank you for choosing Hotel 57 and sharing your positive experience! We're thrilled to hear you had a 5-star stay with us. Your satisfaction is our top priority, and we appreciate your kind words. If there's anything specific you'd like to highlight in your review, it would be greatly appreciated. We look forward to welcoming you back for another exceptional stay.

8/10 Good

Linda

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel televisions did not work! The receptionist said she didn’t know when it would be restored. According to the tv screen it looks like there was no service since Dec 12! Really??? They should have informed me before I checked in….I would have stayed at a nearby hotel for less. Very disappointing!
Stayed 1 night in Jan 2024
Response from Hotel57 Management on 2024/1/9
We sincerely apologize for the inconvenience you experienced with our TV service. We understand the frustration this may have caused, and we're actively working to resolve the issue promptly. We regret any oversight in communication and appreciate your understanding. We value your feedback, and rest assured, steps are being taken to prevent such occurrences in the future. We hope to have the opportunity to welcome you back and provide you with an improved experience.

10/10 Excellent

Kerry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Hotel 57 Management on 2024/1/2
Thank you so much for your wonderful 5-star rating! We are thrilled to hear that you had a fantastic experience at Hotel 57. Our team is dedicated to providing exceptional service, and your positive feedback truly motivates us. If there's anything specific you loved about your stay or if there's anything we can improve upon, please feel free to share. We look forward to welcoming you back for another memorable stay.

4/10 Poor

Daniel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in, the lady was very rude. Hotel is very old. Room was small and smelled. TV broke our 2nd day and never fixed even when we notified staff. Do not recommend.
Stayed 4 nights in Dec 2023
Response from Hotel57 Management on 2024/1/2
Dear valued guest, we sincerely apologize for the inconvenience you experienced during your stay. Your feedback is important to us, and we're truly sorry for any lapses in our service. We are committed to addressing these issues promptly and ensuring a more positive experience in the future. Please allow us the opportunity to make things right. Your comfort is our top priority, and we appreciate your understanding. If you have any further concerns, please feel free to contact us directly. We value your feedback and hope to welcome you back for an improved stay at Hotel 57.

6/10 Okay

Predrag

Stayed 2 nights in Oct 2023
Response from Hotel57 Management on 2024/1/2
Thank you for choosing Hotel 57! We appreciate your feedback and are delighted to hear about your positive experience. We strive to provide exceptional service, and your satisfaction is our priority. If there's anything specific you enjoyed or if you have any suggestions for improvement, we'd love to hear more. Our team looks forward to welcoming you back for another memorable stay.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. The room was clean and comfortable, great for what we needed. The grab and go breakfast was perfect for busy days in New York. Would highly recommend!
Stayed 6 nights in Dec 2023
Response from Hotel57 Management on 2023/12/26
Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay at Hotel 57. Clean and comfortable rooms, coupled with our convenient grab-and-go breakfast, make for a perfect New York experience. Your recommendation means the world to us. We look forward to welcoming you back for another memorable stay!

6/10 Okay

Fernando

Disliked: Staff & service, room comfort
Unpleasent service
The people responsible for keeping luggage are nice. The service desk was ok, but everytime i tried to ask any question i gave up waiting as they spent several minutes on phone and I needed to wait, and there was only one attendet. The elevators are very old and slow, the corridors' carpet old and kinda dirty. But the irritating thing is the maid knocking the door early asking us to checkout 3 hours before the checkout time while me and my wife were in the bathroon. We could not answer right away properly, and she was just getting into the room and almost got us in an embarasing moment. This was one of the worst experiences i have ever faced in any Hotel. And i am not the first to complain. When i read this feom other guests I thought they would have fix it, but no. Actually, it got worse. This is not 4-star Hotel at all.
Stayed 4 nights in Dec 2023
Response from Hotel57 Management on 2023/12/26
Thank you for reaching out to Hotel 57! Your satisfaction is our top priority, and we appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. Your positive experience motivates our team to continue providing excellent service. If there's anything specific you loved or any suggestions you have, we'd love to hear more. We look forward to welcoming you back for another memorable stay. Safe travels!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Hotel 57 Management on 2024/2/8
Thank you for choosing Hotel 57 for your stay. We're thrilled to hear you had a positive experience. If there's anything specific you feel we could improve to earn that extra star next time, we'd love to hear it. We hope to welcome you back soon!

10/10 Excellent

Cecilia M

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great just construction was being done on the side of our room so was pretty noisy in the mornings but it was New York what can we do.
Stayed 5 nights in Dec 2023
Response from Hotel57 Management on 2023/12/26
Dear valued guest, thank you for choosing Hotel 57! We're delighted to hear you enjoyed your stay despite the construction inconvenience. Your understanding of the New York hustle is truly appreciated. Please accept our sincere apologies for any disturbance. We're committed to enhancing our guests' experiences and hope you'll consider returning for a quieter visit in the future. Your comfort is our priority, and we look forward to the opportunity to host you again. Safe travels!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Nice hotel in good location. Rooms were fine, especially the King Jr Suite. Only complaint is there was limited lobby sitting area which typically was full, so it was hard for our family to gather and socialize. They wouldn't allow us to use the morning breakfast area after hours as a "hang out".
Stayed 4 nights in Dec 2023
Response from Hotel57 Managment on 2023/12/20
Thank you for choosing Hotel 57! We're thrilled you enjoyed our King Jr Suite. Your feedback on the lobby seating is valuable, and we apologize for any inconvenience. We strive to ensure a comfortable experience for all guests. While we can't extend the breakfast area hours, we'd love to suggest cozy alternatives or assist with any other requests. Your satisfaction is our priority, and we appreciate your understanding. We look forward to welcoming your family back for more memorable moments.

8/10 Good

madai

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
Great place to stay close to everything!!
Stayed 3 nights in Dec 2023
Response from Hotel57 Managment on 2023/12/20
Thank you for your wonderful feedback! We're delighted to hear you enjoyed your stay at Hotel 57 and found our location convenient. Your satisfaction means a lot to us, and we appreciate you taking the time to share your positive experience. If there's anything specific that stood out during your stay, we'd love to hear more. We look forward to welcoming you back for another great experience!

8/10 Good

Natasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room good size for New York City. Nice people at the front desk, very friendly. Great location. Lady who sets out the grab and go breakfast was not friendly. Also coffee machine in the room didn’t work and no coffee at the grab and go the first morning. Overall wonderful hotel and great location.
Stayed 2 nights in Dec 2023
Response from Hotel57 Managment on 2023/12/20
Thank you for choosing Hotel 57! We're delighted to hear you enjoyed our spacious rooms, friendly front desk team, and the convenient location. Your feedback regarding the breakfast and coffee experience is important to us, and we sincerely apologize for any inconvenience. We'll address these issues promptly to enhance future stays. We appreciate your kind words overall and look forward to welcoming you back for an even more exceptional experience.

10/10 Excellent

Dave

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and very friendly staff. Grab and go breakfast is good, coffee was nice. The gym has cardio machines and free weights. A short walk from Lexington station. Would highly recommend this hotel. The only negative is the hotel charging $5 a bag to store for a few hours after check out. We’d seen this on multiple reviews online, so this did not come as a surprise. The bags aren’t stored anywhere secure, they are left amongst guests in the breakfast room. I can’t see the hotel changing this policy anytime soon, as with the amount of negative reviews regarding this issue, they would have done it already.
Stayed 4 nights in Dec 2023
Response from Hotel57 Managment on 2023/12/20
Thank you for your wonderful 5-star rating! We are delighted to hear that you had a fantastic experience at Hotel 57. Your positive feedback is truly appreciated, and we look forward to welcoming you back for another memorable stay. If there's anything specific you loved about your visit, feel free to share – we love hearing about our guests' highlights!

8/10 Good

Apryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 2 nights in Dec 2023
Response from Hotel57 Management on 2023/12/26
Thank you for your kind words! We're delighted to hear that you had a great stay at Hotel 57. It's our pleasure to provide a positive experience for our guests. If there's anything specific you loved or if you have any suggestions for improvement, we'd love to hear more. Your feedback is invaluable. Looking forward to welcoming you back for another wonderful stay!

4/10 Poor

Cheryl

Traveled with partner
Disliked: Amenities, property conditions & facilities
The property is not kept up well. Stains on headboard, broken outlet on lamp, desk in bad shape. Construction right outside our window we were not told about starting at 7am.
Stayed 3 nights in Dec 2023
Response from Hotel57 management on 2023/12/20
Thank you for sharing your feedback. We sincerely apologize for any inconvenience you experienced during your stay. We appreciate your insights and will promptly address the issues you've raised to enhance our guests' experience. We regret any oversight regarding the construction noise and will ensure better communication in the future. Your comfort is our priority, and we hope to welcome you back for an improved experience.

10/10 Excellent

Mark

Stayed 5 nights in Dec 2023
Response from Hotel57 Management on 2024/1/9
Thank you for choosing Hotel 57 and sharing your positive experience! We're thrilled to hear you had a 5-star stay with us. Your satisfaction is our top priority, and we appreciate your kind words. If there's anything specific you'd like to highlight in your review, it would be greatly appreciated. We look forward to welcoming you back for another exceptional stay.

8/10 Good

Roxann Mae Vale, Newton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was so small, different from the picture. Room was clean and being cleaned everyday. Hotel was safe , quiet, and walkable to the subway .
Stayed 4 nights in Dec 2023
Response from Hotel57 management on 2023/12/20
Dear valued guest, thank you for sharing your experience with us. We appreciate your positive feedback on our cleanliness, safety, and convenient location. While we regret any size discrepancy, we're glad you found comfort in our well-maintained rooms. Your satisfaction is our priority, and we look forward to the opportunity of hosting you again for an even more delightful stay. Safe travels!

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location and wonderful, helpful staff
Fantastic location and wonderful, helpful staff. Good amenities (gym, free breakfast, business center) and the view from the rooftop is lovely. We enjoyed our stay there. The 3rd floor and rooms haven't been refurbished/renovated recently so look a bit dated. The staff was kind enough to change our room after a couple of nights so that was nice.
Stayed 3 nights in Dec 2023
Response from Hotel57 Managment on 2023/12/20
Thank you for your wonderful feedback! We're delighted to hear you enjoyed your stay at Hotel 57 and found our location convenient. Your satisfaction means a lot to us, and we appreciate you taking the time to share your positive experience. If there's anything specific that stood out during your stay, we'd love to hear more. We look forward to welcoming you back for another great experience!

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was amazing and the location was great.
Stayed 2 nights in Dec 2023
Response from Hotel57 Managment on 2023/12/20
Thank you for your wonderful 5-star rating! We are delighted to hear that you had a fantastic experience at Hotel 57. Your positive feedback is truly appreciated, and we look forward to welcoming you back for another memorable stay. If there's anything specific you loved about your visit, feel free to share – we love hearing about our guests' highlights!

6/10 Okay

Christopher

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Daniel the Bellman was the happiest and friendliest person at the hotel. He would be the reason for returning to hotel 57. My only two complaint is the safe was not working ( but they offered to fix it ) and was not attached to anything, so you could basically walk out with it and ALL the rooms need a small bar fridge. Formthe amount of money spent on the room, it should be a basic room item.
Stayed 3 nights in Dec 2023
Response from Hotel57 management on 2023/12/20
Thank you for your kind words about Daniel, our wonderful Bellman! We're thrilled he made your stay memorable. Our sincere apologies for any inconvenience with the safe; rest assured, we're addressing it promptly. Your feedback on the need for small bar fridges is duly noted, and we appreciate your input on enhancing our guests' experience. We're committed to continuous improvement and hope to welcome you back for an even better stay at Hotel 57. If there's anything else we can assist you with, please don't hesitate to let us know.

4/10 Poor

Zac

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Check in staff was very rude, the room was tiny so when I asked for any possible upgrade they just said no and wouldn’t give a reason. Check out staff and baggage handling staff were very polite.
Stayed 4 nights in Dec 2023
Response from Hotel 57 Managment on 2023/12/20
Dear valued guest, thank you for sharing your experience. We apologize for any inconvenience during check-in. Your feedback is invaluable, and we'll address this with our team. We're delighted to hear positive comments about our check-out and baggage handling staff. We appreciate your understanding and look forward to the opportunity to welcome you back for an improved stay. Safe travels!

8/10 Good

Tim

Traveled with group
Liked: Cleanliness, staff & service
The staff were very friendly and the hotel well situated. I would recommend it and would use it again. Disappointed that they charge $5 per bag (even charge for a small back pack) after paying almost £1000 for a 3 night stay.
Stayed 3 nights in Dec 2023
Response from Hotel 57 Managment on 2023/12/20
Thank you for choosing Hotel 57! We're delighted to hear you enjoyed your stay and appreciate your positive feedback. Your satisfaction is our priority, and we look forward to welcoming you back for an even more exceptional experience. If you have any suggestions for improvement, we'd love to hear them. Safe travels!

4/10 Poor

SHARON PATRICIA

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I had no hot water in the bathroom sink for my entire visit. I reported to the front desk twice. It was never fixed. I don’t like the fact that there is no lounge area. I will no be returning to this hotel..
Stayed 2 nights in Dec 2023
Response from Hotel 57 Managment on 2023/12/20
Dear valued guest, we sincerely apologize for any inconvenience you experienced during your stay. Your comfort is our top priority, and we regret that the issue with the hot water in the bathroom sink was not promptly resolved. We appreciate your feedback regarding the lounge area and will certainly consider it for future enhancements. We truly value your patronage and hope to have the opportunity to welcome you back, providing an improved experience. If you have any further concerns, please feel free to reach out to our management team. Thank you for bringing this to our attention.

8/10 Good

Richard

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023
Response from Hotel 57 Managment on 2023/12/20
Thank you for choosing Hotel 57! We're delighted to hear you enjoyed your stay and appreciate your positive feedback. Your satisfaction is our priority, and we look forward to welcoming you back for an even more exceptional experience. If you have any suggestions for improvement, we'd love to hear them. Safe travels!

8/10 Good

Gulsebnem

Stayed 2 nights in Nov 2023
Response from Hotel 57 Managment on 2023/12/20
Thank you for choosing Hotel 57! We're delighted to hear you enjoyed your stay and appreciate your positive feedback. Your satisfaction is our priority, and we look forward to welcoming you back for an even more exceptional experience. If you have any suggestions for improvement, we'd love to hear them. Safe travels!

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, clean & safe.
Stayed 6 nights in Nov 2023
Response from Hotel57 Managment on 2023/12/20
Thank you for your wonderful 5-star rating! We are delighted to hear that you had a fantastic experience at Hotel 57. Your positive feedback is truly appreciated, and we look forward to welcoming you back for another memorable stay. If there's anything specific you loved about your visit, feel free to share – we love hearing about our guests' highlights!

10/10 Excellent

Cynthia

Stayed 3 nights in Nov 2023
Response from Hotel57 Managment on 2023/12/20
Thank you for your wonderful 5-star rating! We are delighted to hear that you had a fantastic experience at Hotel 57. Your positive feedback is truly appreciated, and we look forward to welcoming you back for another memorable stay. If there's anything specific you loved about your visit, feel free to share – we love hearing about our guests' highlights!

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice room.
Stayed 2 nights in Nov 2023
Response from Hotel57 Managment on 2023/12/20
Thank you for your wonderful 5-star rating! We are delighted to hear that you had a fantastic experience at Hotel 57. Your positive feedback is truly appreciated, and we look forward to welcoming you back for another memorable stay. If there's anything specific you loved about your visit, feel free to share – we love hearing about our guests' highlights!

8/10 Good

Cheryl Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well located simple hotel. Not many amenities nor purchase options. Water etc. Small pastries in morning no coffee. But would stay again.
Stayed 5 nights in Nov 2023
Response from Hotel57 Managment on 2023/12/20
Thank you for your wonderful feedback! We're delighted to hear you enjoyed your stay at Hotel 57 and found our location convenient. Your satisfaction means a lot to us, and we appreciate you taking the time to share your positive experience. If there's anything specific that stood out during your stay, we'd love to hear more. We look forward to welcoming you back for another great experience!

8/10 Good

Nina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice (although small) room, but reasonable rate and good condition. One negative comment from our prior visits where coffe was provided in lobby breakfast room. This time - no coffee at ALL in morning snack room or at lobby. The room had a very small coffee maker, but the coffee was awful and undrinkable and offered only one packet of caffeinated coffee despite two guests staying at room. Had to walk in 39 degree weather across street to get coffee in the morning. Very inconvenient and needs to be rectified, which is an inexpensive and required amenity
Stayed 2 nights in Nov 2023
Response from Hotel 57 Managment on 2023/12/20
Thank you for choosing Hotel 57! We're delighted to hear you enjoyed your stay and appreciate your positive feedback. Your satisfaction is our priority, and we look forward to welcoming you back for an even more exceptional experience. If you have any suggestions for improvement, we'd love to hear them. Safe travels!

6/10 Okay

David

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023
Response from Hotel 57 Managment on 2023/12/20
Thank you for choosing Hotel 57! We're delighted to hear you enjoyed your stay and appreciate your positive feedback. Your satisfaction is our priority, and we look forward to welcoming you back for an even more exceptional experience. If you have any suggestions for improvement, we'd love to hear them. Safe travels!

10/10 Excellent

Joseph

Stayed 12 nights in Nov 2023
Response from Hotel57 Managment on 2023/12/20
Thank you for your wonderful 5-star rating! We are delighted to hear that you had a fantastic experience at Hotel 57. Your positive feedback is truly appreciated, and we look forward to welcoming you back for another memorable stay. If there's anything specific you loved about your visit, feel free to share – we love hearing about our guests' highlights!

10/10 Excellent

Robert

Stayed 1 night in Nov 2023
Response from Hotel57 Managment on 2023/12/20
Thank you for your wonderful 5-star rating! We are delighted to hear that you had a fantastic experience at Hotel 57. Your positive feedback is truly appreciated, and we look forward to welcoming you back for another memorable stay. If there's anything specific you loved about your visit, feel free to share – we love hearing about our guests' highlights!

8/10 Good

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay, the room was nice, the staff was friendly, felt safe in the area. Thank you for a great weekend!!
Stayed 3 nights in Nov 2023
Response from Hotel 57 Management on 2023/11/27
Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you had a great weekend stay and that our room and staff met your expectations. Your comfort and safety are our top priorities, so it's wonderful to know you felt at ease during your time with us.We've noted your feedback regarding the bathroom fan and its size relative to the rest of the room. Your insights are incredibly valuable as we continuously strive to enhance our guests' experiences. Rest assured, our team will take a closer look at this to ensure we provide the best possible accommodations.Once again, thank you for choosing Hotel 57. We hope to welcome you back for another fantastic stay in the near future!

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Great.
Stayed 3 nights in Nov 2023
Response from Hotel 57 Management on 2023/11/27
Thank you for taking the time to share your experience with us. I'm thrilled to hear that you found our room comfortable, especially the bed and pillows. Your feedback about the bathroom fan and its size compared to the rest of the room is genuinely appreciated. We always strive to ensure every aspect of our guests' stay is top-notch, and your insights will help us improve.Should your travels bring you back our way, we'd love the chance to make your next stay even more enjoyable. If there's anything specific you'd like us to address or assist with, please don't hesitate to let us know. Your comfort and satisfaction are our priorities.

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My teen daughter and I stayed here for a long weekend and we loved it. The location is great, very safe area. The staff is so nice and helpful, the grab and go breakfast is a good way to start out the day. I would recommend this hotel to anyone, it was a good introduction area to NYC for my daughter. It was close to subway stations to get to destinations and also it's a nice walk from there to 5th Ave. The history of the building is cool, I highly recommend this hotel and I would stay there again!
Stayed 4 nights in Nov 2023
Response from Hotel 57 Management on 2023/11/27
It sounds like you and your daughter had a wonderful time at Hotel 57! Thank you for taking the time to share your experience with us. We're thrilled to hear that you found our location safe and convenient, and that our staff made your stay enjoyable. It's great to know that you appreciated the grab-and-go breakfast and found it a good way to start your days exploring NYC. We take pride in the history of our building and it's fantastic to hear that you found it cool!Your recommendation means a lot to us, and we'd be honored to welcome you both back anytime you visit the city. If there's anything else we can do to make your next stay even more memorable, please don't hesitate to let us know. Thank you for choosing Hotel 57, and we can't wait to host you again