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Reviews of Equinox Hotel New York

5 out of 5
Equinox Hotel New York
33 Hudson Yards, New York, NY

Reviews

9.2

Wonderful

Rating 10 - Excellent. 341 out of 454 reviews" "
Rating 8 - Good. 55 out of 454 reviews" "
Rating 6 - Okay. 26 out of 454 reviews" "
Rating 4 - Poor. 15 out of 454 reviews" "
Rating 2 - Terrible. 17 out of 454 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and the friendliness of the stafff
Stayed 1 night in Apr 2024

2/10 Terrible

Ana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Staff quality mars the service experience to the point that the wellness value proposition is no longer viable
Stayed 1 night in Apr 2024

2/10 Terrible

Ana

Liked: Cleanliness
Disliked: Staff & service
Staff is not trained to accommodate higher end clientele. The Infrared sauna benefit which is included for Expedia VIP Platinum members was repeatedly not honored at the spa and created stress which is counter productive in a wellness experience. Most spas include sauna in admission. The promotion is misleading as well as it says treatment included which implies service such as massage or facial
Stayed 1 night in Apr 2024

2/10 Terrible

Ana

Liked: Cleanliness
Disliked: Staff & service, amenities
The staff attitude particularly at the spa marred the experience. Services included for VIP access in Expedia were not honored without significant back and forth which defeats the purpose of a wellness visit. The included service advertised as a treatment turns out to be sauna and even that is not included per reservation as advertised. Dining options are extremely limited on premise and menu choices are few at best
Stayed 1 night in Apr 2024

10/10 Excellent

Wade

Stayed 1 night in Apr 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay at the Equinox in NY; the staff were top-notch—friendly and extremely responsive to issues. The high cost of food was noticeable, but it seems in line with the luxury experience offered by the hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

heather

Traveled with family
Liked: Cleanliness, staff & service
unbelievsble experience very kind staff
Stayed 1 night in Apr 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Eric

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing fitness space. Nice restaurant.
Stayed 5 nights in Mar 2024

10/10 Excellent

Brenda

Stayed 4 nights in Mar 2024

10/10 Excellent

Megan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024

6/10 Okay

Yuchen

Stayed 3 nights in Feb 2024

10/10 Excellent

Kanhai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Joel

Stayed 1 night in Mar 2024

10/10 Excellent

Joel

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
BEAUTIFUL
Stayed 1 night in Feb 2024

10/10 Excellent

Crystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel! I had a wonderful time celebrating my bday
Stayed 1 night in Feb 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, rooms, restaurant were absolutely amazing! Best experience ever!
Stayed 2 nights in Feb 2024

8/10 Good

Haelim, GREENWICH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice new building, well insulated rooms, room darkening shades worked effectively, nice bath amenities and products. Bed was too firm and pillows too low.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jinzhao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Brian

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendid as always!
Stayed 3 nights in Feb 2024

10/10 Excellent

Edward

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautifully done. The spa is excellent, and the staff highly professional five Stars!!!
Stayed 2 nights in Jan 2024

10/10 Excellent

Judge, Melrose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice, gym is on next level, and you have great attractions in the area..
Stayed 2 nights in Jan 2024

10/10 Excellent

Joyce

Liked: Staff & service, property conditions & facilities, room comfort
Hudson Yards Treasure
Perfect location for heading to Hudson Yards.
Stayed 2 nights in Jan 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Nicol

Stayed 1 night in Jan 2024

10/10 Excellent

Isabel Joao

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Tiffany

Stayed 2 nights in Jan 2024

10/10 Excellent

Murat

Stayed 9 nights in Dec 2023

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Maximo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

FRANK

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Jan 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Sarah

Liked: Cleanliness
Nice place
Stayed 1 night in Dec 2023

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Stacey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel with great views, nice and clean. Lots of things to do around the area
Stayed 1 night in Dec 2023

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel , staff , amenities and location ! Would come again
Stayed 3 nights in Dec 2023

10/10 Excellent

Surina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Sam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best in NY
One of the best hotels is NY. Great location, quiet rooms and great service.
Stayed 2 nights in Dec 2023

10/10 Excellent

Anton, Pittsburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Gym
Stayed 3 nights in Nov 2023

10/10 Excellent

qian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the first time I stayed in this hotel, everything is amazing
Stayed 3 nights in Nov 2023

10/10 Excellent

qian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is fantastic, swim pool is amazing.
Stayed 2 nights in Nov 2023

10/10 Excellent

Charmant

Stayed 1 night in Nov 2023

8/10 Good

Richard

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Rude service at the in room dining
Amazing stay. Only thing that we called for room service cause we couldn't charge the page of the browser and the person at the restaurant was extremely rude, to the point that we didn’t order anything. As he said to us “i can’t read the whole menu to you”. We were asking for a vegetarian recommendation as we couldn’t see the menu and h then replied “what do you want me to do, I can read the whole menu to you”
Stayed 3 nights in Nov 2023

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Rajiv, Downers Grove

Stayed 2 nights in Nov 2023

10/10 Excellent

James

Stayed 1 night in Oct 2023

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023