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Reviews of Chelsea Savoy Hotel

2 out of 5
Chelsea Savoy Hotel
204 W 23rd Street, New York, NY

Reviews

8.6

Excellent

Rating 10 - Excellent. 869 out of 1804 reviews" "
Rating 8 - Good. 680 out of 1804 reviews" "
Rating 6 - Okay. 168 out of 1804 reviews" "
Rating 4 - Poor. 59 out of 1804 reviews" "
Rating 2 - Terrible. 28 out of 1804 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Behnam

Traveled with family
Liked: Staff & service, amenities
The breakfast was very simple. They don’t offer hot breakfast.
Stayed 2 nights in Apr 2024

10/10 Excellent

Alice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a basic hotel with simple rooms. If you need a super fancy lobby and room go elsewhere. HOWEVER--staff A , immediate hot water, very clean and comfortable, subway literally 8 steps away, great food around, so close to Penn. We would definitely stay again!
Stayed 5 nights in Apr 2024

6/10 Okay

Lisa

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
This hotel was very average. Staff was not friendly and had very limited services. The bed was not great either. Close to subway which was good and clean. Area was a bit sketchy. I would not recommend unless you are on a strict budget.
Stayed 4 nights in Apr 2024

8/10 Good

Francis

Liked: Cleanliness, staff & service, amenities
The Chelsea Savoy Hotel is a good budget option if you're visiting New York. The location is great and there are good public transport connections nearby. The staff are very friendly and helpful. I had a nice big room with a comfortable bed. The furniture needs an upgrade but that's a minor point. The bathroom was good although the shower was temperamental. (The plumbing plays a variety of tunes.) The safe was a bit small but acceptable and the room also had an iron and a small ironing board which I wasn't expecting. My room faced 7th Avenue so it was noisy at night but I always travel with wax earplugs so this wasn't a major problem. The breakfast options aren't great (so-so bagels, muffins and coffee) and it was a bit like feeding time at the zoo, so after two days I had breakfast at one of the many coffee shops in the area. All in all though, I highly recommend this hotel.
Stayed 10 nights in Apr 2024

8/10 Good

Ann

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Nikole Marie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location!
Stayed 3 nights in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Reasonably priced, easy access to everything we wanted to see. Clean and comfortable with friendly helpful staff.
Stayed 4 nights in Apr 2024

10/10 Excellent

Tammy DeAnn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. It's quaint and simple. Everything we needed for our stay. The location was wonderful. Subway right at the corner was so convenient for us. Midtown is the best area. WE WILL STAY AGAIN! Loved it.
Stayed 3 nights in Apr 2024

6/10 Okay

Derrick

Traveled with family
Liked: Cleanliness, staff & service
Awesome staff. They were so kind. They do awesome job cleaning and maintaining. But like most of NYC buildings it is due for a proper renovation
Stayed 2 nights in Apr 2024

8/10 Good

Sharon Micaela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a fine place to stay. We had a maintenance issue and concierge took care of it right away. Our room was on the alley side, so it was actually very quiet at night. We could walk to many attractions. Continental breakfast was just muffins and untoasted bagels, so that was the only disappointment.
Stayed 2 nights in Apr 2024

8/10 Good

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and well run. Needs heavier window shade/curtains.
Stayed 2 nights in Apr 2024

10/10 Excellent

JOANNE MARIE VAM

Liked: Amenities
The property was one of the very best places to stay to get all the excitement activities that New York City has Has to offer. I highly recommend this place to use a lift to get around or very plentiful places to walk.
Stayed 5 nights in Apr 2024

10/10 Excellent

Megha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Santanu

Liked: Cleanliness, staff & service, property conditions & facilities
Few features inside the rooms can improve, particularly the electrical fixtures.
Stayed 2 nights in Apr 2024

8/10 Good

Carl Raymond

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has been recently renewed. Staff and rooms provided good value.
Stayed 5 nights in Apr 2024

10/10 Excellent

Irene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a great location, clean, close to the subway. Walkable distance from Penn station. The staff was friendly and very helpful. I appreciated having a simple breakfast of coffee, bagels and muffins in the morning. The price for hotel was decent for the location. My only complaint would be that we needed better blinds in our windows to block out the light at night. And the noise from the streets was very loud. But, that’s typical in NYC.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sydney

A simple but very clean room at a great price. The staff is so kind and helpful. Great location. Will be back!
Stayed 2 nights in Apr 2024

2/10 Terrible

Vincent

Stayed 3 nights in Apr 2024

10/10 Excellent

Shannon J.

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Amazing staff clean and affordable!
Stayed 3 nights in Mar 2024

8/10 Good

Victoria, Penal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants, subway and shopping areas
Stayed 7 nights in Mar 2024

8/10 Good

Melanie Blaire

Traveled with family
Liked: Staff & service
We had a great stay before our cruise. Staff were very friendly. It was close to subway and walkable to many other areas! The breakfast in the morning was good, just wished it was open earlier!
Stayed 2 nights in Mar 2024

10/10 Excellent

Christine, Potomac

Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall a very good experience for that price.
Stayed 1 night in Apr 2024

6/10 Okay

Luqman, Baltimore

Liked: Staff & service, amenities
This place was fine. It did its job. For sure a hotel to stay in for a couple days. Any longer I think you need somewhere better. The bed wasn't comfterable, things were already messed up like the iorn and dents in the bathtub. Atleast I could hook up my switch the the TV and internet with ease. Thats a first. Also wifi/signal service kept going in and out. That was kind of weird. Other than that, I am greatful for having a private bathroom regardless. I stated in a hotel simular to this in new york and each floor had 2 shared bathrooms with 10 rooms. If you can't find anywhere at a good price, this hotel will do. It does its job.
Stayed 2 nights in Apr 2024

8/10 Good

Socorro

Liked: Cleanliness, staff & service
Great location, the staff was very helpful. The mattress was not comfortable and made it difficult to sleep unfortunately.
Stayed 1 night in Apr 2024

8/10 Good

Nicholas, Langley

Liked: Cleanliness, staff & service
The rooms are basic and dated but very clean. You will constant traffic and sirens but that is to be expected in Manhattan. Price for the location is good value.
Stayed 2 nights in Apr 2024

8/10 Good

Russell

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
For the price it was fantastic. On top of one of the main subway lines. Loads of places to eat and drink within walking distance. Beautiful bagels for breakfast. Highly recommend.
Stayed 5 nights in Mar 2024

8/10 Good

Jennifer Barbara Jane

Stayed 4 nights in Mar 2024

10/10 Excellent

David

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Excellently located. 7th Ave Subway on corner. Rooms are decent size for NYC, though furniture is worn.
Stayed 3 nights in Mar 2024

10/10 Excellent

Oscar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien,acogedor, buen servicio y en lugar céntrico de fácil acceso
Stayed 4 nights in Mar 2024

8/10 Good

Zuania

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024

6/10 Okay

Erin

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Robyn M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only issue is the beds were super firm. Outside of that great place to stay!
Stayed 3 nights in Mar 2024

10/10 Excellent

Elizabeth

Stayed 2 nights in Mar 2024

10/10 Excellent

Lorena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Nice personal, the housekeeper lady was amazing, professional front desk and the lady from breakfast area was great. Just need more optios and variety for breakfast. Service in General was great. Thank you.
Stayed 5 nights in Mar 2024

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very convenient to subway, near eating places..
Stayed 5 nights in Mar 2024

10/10 Excellent

Rebecca Jane

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay while visiting NYC. Would stay here again.
Stayed 6 nights in Mar 2024

8/10 Good

Jasmine, Toronto

Liked: Staff & service
Well located and convenient. Good value for the price. Can get noisy especially at night.
Stayed 3 nights in Mar 2024

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good experience
Stayed 3 nights in Mar 2024

10/10 Excellent

James

Stayed 1 night in Mar 2024

6/10 Okay

Lloyd

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Neil Mackay

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
The bad: -pillows are hard (maybe ask for a second one?) -depending on where you are, the streets are very loud -- we stayed in a corner room, and could hear traffic all night -there is no conditioner with the toiletries (only an issue for us because I tried to travel with as few liquids as possible) -not all of the outlets in the room seemed to be working (but they do give you a power bar) The good: -free bagels, muffins, and coffee at breakfast -the staff were really friendly -rooms were dated but very clean -we were able to get a cot, free of charge (ww travelled with a 14 yr old and an 11 yr old, and they didn't want to sleep together) -A/C and heater work very well -LOCATION!!! This place is right by the #1 train, and at 6th&23rd and 8th&23rd there are also subway stops -there is a Whole Foods one block away, so we were able to buy fresh fruit, yogurt, etc and stock it in the fridge (which is hidden in the desk) -the neighbourhood felt very safe to walk around All in all, I would recommend this place, especially for the price :)
Stayed 6 nights in Mar 2024

6/10 Okay

Chris

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single person working at the hotel was so friendly and accommodating! The hotel is within walking distance to anything and everything for a fun NYC trip! It was clean, room was nice and spacious, and my family loved the fresh pastries for the breakfast served. We would recommend this hotel to anyone!
Stayed 3 nights in Mar 2024

8/10 Good

dennis

Traveled with partner
Liked: Cleanliness, staff & service
Room was larger than many hotels in NY. Very plain and dated, but it was all we needed. Good bagels and muffins in the morning. Comfortable beds, we would stay here again.
Stayed 5 nights in Feb 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect Filled all the boxes of comfort and accessibility to the city life
Stayed 1 night in Feb 2024

8/10 Good

JULIA

Liked: Cleanliness, staff & service
It was clean and the property was convenient to many places. The coffee and continental bkfst was a plus. The rooms were modest and sparse. The shade in my room did not go down all the way and it took a while for the shower to warm up. But the people were very friendly, and it was a good value.
Stayed 2 nights in Mar 2024

10/10 Excellent

julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Terence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean
Stayed 1 night in Mar 2024

8/10 Good

Earl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great! Staff was friendly and the rooms were clean.
Stayed 2 nights in Mar 2024