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Reviews of Central Park West Hostel

2 out of 5
Central Park West Hostel
201 W 87th Street, New York, NY

Reviews

5.6
Rating 10 - Excellent. 39 out of 305 reviews" "
Rating 8 - Good. 64 out of 305 reviews" "
Rating 6 - Okay. 63 out of 305 reviews" "
Rating 4 - Poor. 52 out of 305 reviews" "
Rating 2 - Terrible. 87 out of 305 reviews" "

5.4/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Nayeli Estefania

Liked: Staff & service
Disliked: Amenities
There is a lot of noise from the neighbors and they did not allow you to sleep well, you have to wait for the person to open your room every time you leave, it is very uncomfortable.
Stayed 2 nights in Apr 2024

4/10 Poor

Aisha

Stayed 1 night in Feb 2024

8/10 Good

Verified traveler

Stayed 2 nights in Jan 2024

2/10 Terrible

Shibu

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No key. No blank in winter. Terrific.
Stayed 1 night in Jan 2024

4/10 Poor

Daniel

Disliked: Cleanliness, property conditions & facilities, room comfort
You get what you pay
The photos don't look like the place at all, but you get what you pay.
Stayed 3 nights in Dec 2023

2/10 Terrible

Olasile

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst place I’ve ever stayed in a hostel. Gross, dirty, unsafe and unreliable staff
Stayed 2 nights in Dec 2023

8/10 Good

Michael

Liked: Staff & service
Stayed 2 nights in Nov 2023

2/10 Terrible

Julie

Traveled with group
Door to street unlocked, property unmarked, no staff at desk upon arrival, bathrooms out of order or moldy, dirty pillows and sheets, no available blankets, broken AC in window. Photos look nothing like the actual facility. Other patrons appear to live there and many were drunk in the lobby. I did not stay and sadly realized it too late for a refund. Please remove this property from Expedia so that no one else makes the same mistake I did.
Stayed 2 nights in Nov 2023

8/10 Good

Jose

The location is convenient and clean. But the place is super noisy because is located right in front of the metro line. So, don't expect to rest there. Better windows would make a big difference.
Stayed 1 night in Oct 2023

10/10 Excellent

Rauf

Stayed 5 nights in Oct 2023

2/10 Terrible

Piyawadee

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I like that they have an old elevator and staffs are helpful. I don’t like a lot starting from my room key doesn’t open the door and staff had to help me open. The restroom ran out of tissue, the floor not so clean with the oily soap on. The mattress was so thin and my body touched the steel frame under the mattress, it hurt I gotta have their blanket put on mattress then I could sleep. No kitchen. Location is very near to subways.
Stayed 1 night in Oct 2023

2/10 Terrible

Raul, COL SANTA EMILIA CALLE PR

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
- What did I like? Only the zone. - What did I not like? 1. The check-in: they made me wait almost 24 hours to give me a room since they were over-booked, they said the 1st day would be refunded but it was not, they never even mentioned the subject anymore. 2. The property seems okay from the outside but it is in terrible condition on the inside, from the furniture to the elevator and the staircases.... EVERYTHING is old and in terrible condition. 3. The staff is somehow friendly but it seems like they do not care too much about the wellbeing of their guests. 4. The property condition and facilities are really bad. I don't know how can the authorities can let them operate and run a place like this. Is it true that they offer stays below the average for NY but they should invest in the property, the bathrooms, the elevator, the windows, the A/C, everything needs replacement. I would never recommend anyone to go to this place and I would never go back there. I rather spend more than stay at a HORRIBLE place like this one.
Stayed 5 nights in Oct 2023

10/10 Excellent

Kunte

Liked: Cleanliness, staff & service
Disliked: Amenities
The internet only worked downstairs no tvs in rooms and no keys for the rooms loved the location though
Stayed 2 nights in Oct 2023

4/10 Poor

Yulia

Disliked: Cleanliness, amenities, property conditions & facilities
location and affordable price that is all you get. old building with narrow elevator and stairs that require repair because they crack right under your feet. they were out of towels and warm blankets when i arrived, dirty bathrooms, 2 bathrooms for approximately 12 rooms (2-10 persons each?). there is no signboard with the hostel name, or it is tiny and invisible. very easy to miss the correct entry. my room had a window looking toward ventilation pit and fire stairs. it was dark inside the room all day long. night dark. the mattress was 5 inches thick, so it was extremely uncomfortable to sleep on the ikea metal frame base. the room had no shelves or cabinets to keep belongings and generally looked like a prison cell. dog hair was everywhere in common areas.
Stayed 1 night in Sep 2023

4/10 Poor

Nenad

Disliked: Cleanliness, amenities, property conditions & facilities
Only one restroom was open at 3rd floor for 11 rooms and always was busy. Only 1 of 3 power outlet was working in the room. Everything is very old and need renovation. Location is really good, close to the subway and on walking distance from Central Park
Stayed 2 nights in Sep 2023

10/10 Excellent

Yuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location with excellent services. So much selection of morning coffee. I love to stay again when I come back to SF.
Stayed 2 nights in Sep 2023

2/10 Terrible

Jeffrey

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally poor. The hostel is in a great location but has little resemblance to the pictures or description. No kitchen, just a dining room with a sofa a fridge a vending machine and a microwave. No blankets just sheets. Bed very uncomfortable with a thin foam mattresses. Corridors filthy. Bathrooms clean but in very poor repair. 2 of 3 bathrooms on 2nd floor were out of order. The first room we were allocated was smelly and the air conditioning was broken. We requested a move and ended up in a better room although the door barely locked.
Stayed 3 nights in Aug 2023

6/10 Okay

Jocyln

Stayed 1 night in May 2023

10/10 Excellent

Francisco

Stayed 6 nights in Apr 2023

10/10 Excellent

kathleen, St. Augustine

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here many times and always am pleased.
Stayed 3 nights in Apr 2023

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness
Great location!
It was what I was expecting from a hostel. One thing that surprised me was there were no blankets on the beds, only sheets. But the location was EXCELLENT! Two blocks from the subway and just a few blocks from Central Park.
Stayed 5 nights in Apr 2023

8/10 Good

kathleen, St. Augustine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, near subways, good wifi.
Stayed 3 nights in Dec 2022

4/10 Poor

Mathias

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty room, lot of noice in the hallways

2/10 Terrible

Alejandro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All is bad
Stayed 2 nights in Oct 2022

8/10 Good

Genevieve

Stayed 1 night in Sep 2022

2/10 Terrible

Lara

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

2/10 Terrible

Samia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Balbir, NORWALK

Liked: Staff & service, property conditions & facilities
Location was good with friendly staff available 24 hours.
Stayed 4 nights in Aug 2022

6/10 Okay

Thayná

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2022

2/10 Terrible

Jong Ha

Disliked: Cleanliness, amenities, property conditions & facilities
First gave me a room with a door that doesn't shut all the way (and therefore cannot lock). Second room had no AC. Third room already had two people in it. Front staff was confused too about the whole situation and was trying to help me out but there was nothing he could do. Asked for a full refund through expedia but the manager declined. Manager never was there when all this was going on, and front staff couldn't even get a hold of the manager. Horrible management.
Stayed 1 night in Aug 2022

8/10 Good

kathleen, St. Augustine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are great and the location sublime.
Stayed 4 nights in Aug 2022

2/10 Terrible

Midhat

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible bed
Stayed 4 nights in Aug 2022

2/10 Terrible

Beatriz Lafuente

Disliked: Cleanliness, property conditions & facilities
The cleanliness could be improved everywhere. I left my clothes in a drawer and I found them full of bugs the next day. I found a period pad in my roommate's bed. On my last day, I wanted to take a shower (in the only one that worked), but I couldn't because there was a pigeon in the bathroom.
Stayed 3 nights in Jul 2022

4/10 Poor

Gustavo

Disliked: Staff & service
Stayed 3 nights in Jul 2022

6/10 Okay

Juan

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Ok
Stayed 3 nights in Jul 2022

4/10 Poor

Michael

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
A note on the front desk greeted me upon arrival that stated the employee would be returning in 15 minutes. My daughter and I waited for over 50 minutes. No apology was given. The gentleman who checked us out of the hostel however was pleasant. The beds are basic to say the least. Be prepared to sleep on half of the bed since a bar goes across the middle and the mattress is thin. The bathroom door on the fourth floor was kicked through on the bottom corner about 1.5 feet wide and 1 foot high. No toilet paper. The most concerning aspect was there was NO WINDOW in one bathroom, only a curtain which covered access to an external staircase. I would consider this a significant safety issue since this was the fourth floor and gives access to the entire building.
Stayed 1 night in Jul 2022

6/10 Okay

Robert

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Location was good. No wifi above first floor.
Stayed 2 nights in Jul 2022

10/10 Excellent

Simanique

Stayed 1 night in Jun 2022

4/10 Poor

Patricia, Huntington Beach

Traveled with group
Disliked: Staff & service, amenities
Arrived and attempted to check-in at 11:30 pm on Sunday, 6-26-22. No one was at the reception desk and there was a sign that read “Front desk will be back. Please wait in lobby.” We waited and waited…. It was not until 1:33 am that the front desk staff finally arrived. The rules of the hostel are posted and clearly state staff are on duty 24 hours per day. Apparently, they’re not.
Stayed 1 night in Jun 2022

8/10 Good

Lalaine

Liked: Staff & service, amenities
I liked how it was an affordable place to stay it New York. Maintenance could improve but can’t complain for the price of it
Stayed 3 nights in Jun 2022

10/10 Excellent

kathleen, St. Augustine

Liked: Cleanliness, staff & service, property conditions & facilities
location, location, location... staff helpful, very friendly. have stayed before, am a return customer
Stayed 2 nights in Jun 2022

2/10 Terrible

Patricia, Miami

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Not worth the price
Stayed 1 night in May 2022

6/10 Okay

Shing Yau Justin

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2022

2/10 Terrible

Melina Del Valle

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
the staff was nice! but our room’s window was broken and we freeze, they only give us blankets in order to resolve the problem
Stayed 2 nights in Apr 2022

10/10 Excellent

Aroldo

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Mar 2022

2/10 Terrible

jorge

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
not nice the toilet was very dirt, the picture from the hostel its not the same!
Stayed 7 nights in Mar 2022

6/10 Okay

Francisco Reyna

Disliked: Amenities
Get what you pay for
Stayed 4 nights in Aug 2021

6/10 Okay

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I personally enjoyed my stay. I had never stayed in a hostal and this was my first time. I cant complain. Anybody who stays in a hostal has to keep in mind that it is a cheap accommodation, therefore you cant expect a hotel-like experience. For me this place was perfect. It was a block away from the subway and lots of shops around. Central park 2 blocks away. Staff was super friendly. Just one thing, no wifi in the rooms. At least not in the 5th floor. Beds were ok. Not the comfiest, but good to sleep.
Stayed 3 nights in Dec 2021

2/10 Terrible

Robert

Disliked: Staff & service, amenities
The bathroom was always dirty war was always on the floor the pattern was hardly cleaned the room was extremely hot and they overbooked everything came back To the hotel early New Year's Day yesterday to find out that they had rebooked my bed and I had no other place to stay at the time.had to book a dif hotel in queens .
Stayed 1 night in Dec 2021

2/10 Terrible

Tatiana

Disliked: Staff & service
Stayed 2 nights in Dec 2021