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Reviews of Aloft Long Island City - Manhattan View

3 out of 5
Aloft Long Island City - Manhattan View
27-45 Jackson Ave, Long Island City, NY

Reviews

8.6

Excellent

Rating 10 - Excellent. 539 out of 991 reviews" "
Rating 8 - Good. 263 out of 991 reviews" "
Rating 6 - Okay. 98 out of 991 reviews" "
Rating 4 - Poor. 46 out of 991 reviews" "
Rating 2 - Terrible. 45 out of 991 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Joseph, Aurora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is newer and clean. We also like that it's conveniently close to the train stations, grocery and casual restaurants.
Stayed 7 nights in Apr 2024

8/10 Good

Janeen

Traveled with partner
Liked: Cleanliness, staff & service
It wasn’t bad, but isn’t my first choice.
Stayed 1 night in Feb 2024

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Elvis

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place & great staff
Stayed 1 night in Apr 2024

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in Mar 2024

10/10 Excellent

Chandra

Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I have occasion to visit New York again I'm going to stay here. The building is fantastic and the rooms are spacious and quiet and the people who work there are wonderful and there's a great bar in the lobby, and it's conveniently located, and the view if you get a room with a view of the Manhattan skyline is extraordinary. Just a fantastic stay and I can't wait to go back.
Stayed 2 nights in Apr 2024

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lounge with entertainment and the popcorn drew us in. Reasonable prices on wine. The front desk staff are so friendly and kind. Took great care of us on a holiday weekend. The 4 minute walk from subway was essential due to husband’s mobility issues. Loved the beds and black out shades. Great sleeping. Only missed a microwave.
Stayed 1 night in Mar 2024

10/10 Excellent

Julie, Lexington

Liked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Katherine-eve

Liked: Cleanliness, staff & service
Staff was great especially the gentleman in the evening . He went above and beyond . I wish I would have got his name !
Stayed 1 night in Mar 2024

10/10 Excellent

Kashawnda S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Sincere

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Arisbeth

Stayed 1 night in Mar 2024

10/10 Excellent

Erin

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Towels and sheets weren’t as soft as I would like, but honestly great hotel overall
Stayed 2 nights in Mar 2024

10/10 Excellent

BIANCA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love love the cleanliness of the property and the staff were very nice and provided me wifh a lot of information when asked. The hotel room was so clean and up to date. The beds were extremely comfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

Kiana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel. Very convenient walk to the train and you’re surrounded by so many good food spots. Would definitely book again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Alvino

Stayed 1 night in Mar 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this room, expected the normal NY but no it exceeded my expectations. I enjoyed the staff very friendly and the front desk person even gave us a mini tour 10 stars. If I could
Stayed 1 night in Mar 2024

10/10 Excellent

LEOPOLDO, BRONX

Liked: Cleanliness, staff & service, property conditions & facilities
Goog
Stayed 1 night in Mar 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. But the bar needs to play diverse music, not just spanish music.
Stayed 2 nights in Feb 2024

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just need more water needs to be placed in rooms
Stayed 1 night in Feb 2024

8/10 Good

Shaquilla

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really good!
Stayed 1 night in Feb 2024

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really really happy we got to stay here. My boyfriend and I live close by. Our apartment was having plumbing issues. The staff both at the front desk and bar helped make our night a stress free one. Everyone was so nice and welcoming. Definitely staying here again if needed and recommending when family comes into town!
Stayed 1 night in Feb 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a relaxed, and pleasant stay,
Stayed 1 night in Feb 2024

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FANTASTIC HOTEL. The pricing, location and services are amazing. I booked through Expedia after researching hundreds of hotels to stay at in NYC. One of the best features this hotel has is the rooftop terrace that over looks Manhattan with the Queens Bridge, BEAUTIFUL views!!! The hotel staff was also very nice and accommodating. Would stay again 10/10

6/10 Okay

Muhammad

Stayed 1 night in Feb 2024

10/10 Excellent

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Stayed 1 night in Feb 2024

10/10 Excellent

Chole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only issue was the room that I booked with the balcony was COLD ! The door to the balcony wouldn’t fully close which let the air come into the room. We made it work as best as we could for us.
Stayed 2 nights in Feb 2024

10/10 Excellent

Valentina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I celebrated my 40th birthday in NYCand stayed at this hotel. The experience was nothing short of AMAZING. It was clean! The staff were AMAZING especially Robert and Ke ke. Robert did a performace on karaoke night and he definitely killed it. There is no other hotel I'd rather stay at the next time i visit. We partied so hard i lost my voice. Robert definitely needs a raise or promotion.
Stayed 5 nights in Feb 2024

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Yeong-shin

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24 hour rooftop access, pool table, public art shows and events, late night lounge and bar, amazing staff and support.
Stayed 1 night in Feb 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service
Great hotel. Slight wear and tear on some aspects but still one of the better hotels in the area. Staff was perfect.
Stayed 1 night in Feb 2024

6/10 Okay

Qichao

Overall it’s a fair place. Close to subway and restaurants. But the view of our room is the construction. Also the snell of carpet is bad.
Stayed 1 night in Feb 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Just needs microwaves in the rooms
Stayed 2 nights in Feb 2024

10/10 Excellent

Geyleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean, nice bar and snacks available.
Stayed 1 night in Feb 2024

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it and shout out to the bar tenders, the ladies were very accommodating and know how to make good drinks
Stayed 1 night in Feb 2024

8/10 Good

Natasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff was a amazing, really helpful. Did like that they was no parking or that they had one microwave in the reception, would be great to have a smart tv in the room that can connect to your phone.
Stayed 2 nights in Jan 2024

8/10 Good

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are nice
Stayed 1 night in Jan 2024

2/10 Terrible

Omeca

Disliked: Cleanliness, staff & service, amenities
Unfortunately it was a roach in the room. I went downstairs to discuss it with front desk. He said he would send someone to my room and it never happened. I calles to discuss my credit card statement and the lady was rude and woyldnt help at all

2/10 Terrible

Dequan

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I wouldn’t recommend this hotel to anyone, the rooms isn’t what you see online and get, the walls is so thin I could hear everything that’s going on in the rooms next to me.
Stayed 2 nights in Jan 2024
Response from Front Desk on 2024/1/30
Thank you for your valuable feedback!

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
MY FIRST TIME HERE..I WAS THERE FOR 2 CLASSES AND THE STAFF WAS VERY NICE AND HELPFUL..MY ROOM WAS NICE AND CLEAN..LOVE IT ..
Stayed 1 night in Jan 2024
Response from Front Desk on 2024/1/30
Thank you for your valuable feedback!

8/10 Good

Patrick

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Front Desk on 2024/1/30
Thank you for your valuable feedback!

10/10 Excellent

Suresh, South Ozone Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Front Desk on 2024/1/30
Thank you for your valuable feedback!

2/10 Terrible

Shawn

Stayed 3 nights in Jan 2024

10/10 Excellent

Jermaine

Stayed 1 night in Jan 2024
Response from Front Desk on 2024/1/30
Thank you for your valuable feedback!

10/10 Excellent

Jeffery

Liked: Property conditions & facilities, room comfort
Excellent aloft standard!
Stayed 1 night in Jan 2024
Response from Front Desk on 2024/1/30
Thank you for your valuable feedback!

10/10 Excellent

Carmen

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk on 2024/1/30
Thank you for your valuable feedback!