Reception
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Reviews of Jinspa Resort Hotel

3 out of 5
Jinspa Resort Hotel
No.197-5, Wanlijiatou, New Taipei City

Reviews

8.8

Excellent

Rating 10 - Excellent. 47 out of 100 reviews" "
Rating 8 - Good. 46 out of 100 reviews" "
Rating 6 - Okay. 4 out of 100 reviews" "
Rating 4 - Poor. 2 out of 100 reviews" "
Rating 2 - Terrible. 1 out of 100 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from becky on 2021/5/14
謝謝您的肯定!希望有機會能再為您服務!

8/10 Good

anthony, hk

Liked: Cleanliness, staff & service, room comfort
Good Hotel
Big clean room and good location, kind staff, near old street
Stayed 1 night in Sep 2018
Response from kimi on 2018/9/29
Dear friend： Thank you for affirmation.and look forward to your come again.

8/10 Good

TSENG

Stayed 1 night in Jan 2024
Response from becky on 2024/1/28
謝謝您的肯定

10/10 Excellent

Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from becky on 2024/1/28
謝謝您的肯定！

10/10 Excellent

CHIA-CHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from becky on 2023/12/26
謝謝您的肯定！

10/10 Excellent

SHENG YAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from becky on 2023/12/26
謝謝您的肯定！

8/10 Good

Heng Kuang

Stayed 1 night in Aug 2023
Response from BECKY on 2023/8/28
謝謝

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from BECKY on 2023/8/1
謝謝您的肯定!

10/10 Excellent

Lifang

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from becky on 2023/3/6
謝謝你的肯定！希望有機會能再為您服務

10/10 Excellent

CHUN-YU

Stayed 1 night in Dec 2022
Response from becky on 2022/12/30
謝謝您的肯定!!希望有機會能再為您服務

10/10 Excellent

DING LUEN

Stayed 1 night in Oct 2022
Response from becky on 2022/10/11
謝謝您的肯定!!希望有機會能再為您服務!!!

10/10 Excellent

John

Stayed 1 night in Apr 2022
Response from becky on 2022/4/15
謝謝您的肯定!期盼有機會能再為您服務

2/10 Terrible

Tien-Wei

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
很差勁的設施
1. 沒有電梯(行李要自己扛) 2. 沒有衣櫃或是衣櫥 (衣服只能放在桌上和椅子上) 3. 沒有洗手乳 4. 隔音很差(凌晨一點都還聽見隔壁聲音) 5. 清潔很差 (浴缸有毛髮) 6. 浴室防滑標籤脫落也沒有不好 (有兩次差點滑倒) 總之建議大家訂房前請考慮，不建議有家庭或是老人或小孩的人
Stayed 1 night in Apr 2022
Response from kimi on 2022/4/8
謝謝您寶貴的意見，對於您的反應， 1.電梯方面我們在訂房網平台上已有告知無電梯，可能標示不太清楚，我們會再反應是否能再清楚一點。2.房內牆上有造型衣架並有放置衣架讓客人掛衣服。3.洗手乳的部份我們會再討論!很抱歉造成您的困擾。4.至於隔音的部份，當天隔壁房客有攜帶小孩，很抱歉造成您無法好好休息，您也可與櫃檯反應，我們會馬上處理的。5.浴室防滑貼的部份我們會再做加強，很抱歉造成您的困擾。 再次感謝您的反應!

8/10 Good

Yu An

Stayed 1 night in Mar 2022
Response from becky on 2022/3/7
謝謝您的支持!期盼有機會能再為您服務!

8/10 Good

維芬

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
溫泉很棒，房間乾淨整潔
Stayed 1 night in Feb 2022
Response from becky on 2022/3/1
謝謝您的肯定!希望有機會能再為您服務!

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022
Response from becky on 2023/3/6
謝謝你的肯定！

10/10 Excellent

KAI WEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔完美
整個房間清潔的很好
Stayed 1 night in Jan 2022
Response from becky on 2022/1/31
謝謝您的肯定！希望有機會能再為您服務！

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from becky on 2022/1/17
謝謝您的肯定！期盼有機會能再為您服務！

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from becky on 2021/12/17
謝謝您的肯定，期盼能再為您服務!

6/10 Okay

Yaju

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
房間偏小，無餐飲服務，停車較不便利，需停在斜對面停車場，下雨天尤其不便。泉質不錯而已
Stayed 1 night in Nov 2021
Response from becky on 2021/11/30
您好!剛好餐廳已休息!不好意思造成您的不便!謝謝

8/10 Good

Jui Pin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間即可享受溫泉及按摩浴缸，溫泉泡起來很舒適。房間夠大。早餐提供麥當勞早餐兌換券。
Stayed 1 night in Nov 2021
Response from kimi on 2021/11/23
謝謝您的肯定！希望有機會能再為您服務！

10/10 Excellent

Hsiu-chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from becky on 2021/11/16
謝謝您的肯定，期盼能再為您服務。

8/10 Good

Sung Lin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from becky on 2021/11/12
謝謝您的肯定

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
個人心得僅供參考
整體服務親切，房間雙人房的棉被有點小條，要多要一條，門有點舊，容易聽到走廊的聲音。
Stayed 3 nights in Oct 2021
Response from kimi on 2021/10/21
謝謝您寶貴的意見，我們將列為改進方向，期盼有機會能再為您服務

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
浴室空間大，可惜沒有乾濕分離，洗完澡後整間浴室潮濕，連上廁所都不方便。早餐每人只有$50的seven餐卷，只夠買便宜的早餐。倒不如降低房價早餐給客人自理。
Stayed 1 night in Sep 2021
Response from kimi on 2021/9/25
感謝您寶貴的意見，我們將列為改進方向，至於早餐我們是以麥當勞為主，由於7-11就在本店的隔壁，提供7-11兌換券是為了有更多的選擇，而且在兌換上也會比較彈性，非常抱歉並未跟您解釋清楚，期盼有機會能再為您服務。

10/10 Excellent

YU CHE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from becky on 2021/9/22
謝謝您的肯定!期盼有機會能再為您服務！

10/10 Excellent

PO HSI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from kimi on 2021/9/20
謝謝您的肯定!希望有機會能再為您服務!

10/10 Excellent

JENTZU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from kimi on 2021/9/20
謝謝您的肯定，誠摯期盼您再度光臨。

8/10 Good

LILI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
走路到金山老街不會太遠.
Stayed 1 night in Apr 2021
Response from becky on 2021/5/4
謝謝您！希望有機會能再為您服務！

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from becky on 2021/4/8
謝謝您的肯定！期盼能再為您服務！

8/10 Good

Chia-Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from becky on 2021/4/5
謝謝你的肯定！希望有機會能再為您服務！

10/10 Excellent

WeiLi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from becky on 2021/3/26
謝謝您的肯定！期盼有機會能再為您服務

8/10 Good

SUPI

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
單純泡湯的好地方
如果是單純來泡湯，是個很棒的池，但住宿口間規劃，就不是很優，因為沒有掛毛巾的，浴巾...的地方，沒有化妝台，沒有吊衣服....
Stayed 1 night in Mar 2021
Response from kimi on 2021/3/7
謝謝您的意見，我們將列為改進方向，期盼有機會能再為您服務。

8/10 Good

Verified traveler

Stayed 1 night in Feb 2021

10/10 Excellent

Wei Hsiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from becky on 2021/1/18
謝謝您的肯定，歡迎下次來住宿泡湯

8/10 Good

CHIH HAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from becky on 2021/1/4
謝謝您!

8/10 Good

季平

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
浴池很大可以兩人使用 腿也能完全伸展 店員服務態度很好 但電視有雜音
Stayed 1 night in Dec 2020
Response from Becky on 2020/12/20
謝謝您的肯定!期盼有機會能再為您服務！電視經了解是訊號不良！我們會再改進的！謝謝

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from kimi on 2020/12/16
謝謝您的肯定!期盼有機會能再為您服務。

10/10 Excellent

Verified traveler

Stayed 2 nights in Nov 2020
Response from kimi on 2020/12/1
謝謝您的肯定!期盼有機會能再為您服務

8/10 Good

ZI YAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from kimi on 2020/12/1
謝謝您的肯定!期盼有機會能再為您服務

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from kimi on 2020/12/1
謝謝您的肯定!期盼有機會能再為您服務

8/10 Good

CHIA CHING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from becky on 2020/11/23
謝謝您!

8/10 Good

JIN-LONG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from becky on 2020/10/5
謝謝您的肯定，也希望下次有機會能再為您服務

8/10 Good

KAI CHIEN

Liked: Cleanliness, staff & service, room comfort
沒有附香皂 洗手台的水會一直漏水到地板上，其他都還好
Stayed 1 night in Sep 2020
Response from becky on 2020/9/29
謝謝!歡迎您再度光臨!

8/10 Good

Cheng-Nung

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
還不錯的溫泉會館
我是一個人住宿，房間寬敞且乾淨，比較特別的是浴室可能是因為建築結構的關係中間有一根大柱子，不過不太影響盥洗，浴缸的部分我身高180左右要縮腳才有辦法完全浸泡，身高高的遊客會在意的話就注意一下。 另外飯店沒有飲水機，只有提供礦泉水，此外房間內沒有書桌可以放筆電對工作而來的人會比較麻煩點。
Stayed 1 night in Sep 2020
Response from becky on 2020/9/8
謝謝您對於我們支持!也希望下次有機會再為您服務!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
設施OK，提供7-11或麥當勞餐卷選擇
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
泡澡浴缸非常大，浴室也很大，這次入住有被升級到有蒸氣室的房間，浴室有電視真的很棒，可以放鬆的看電視邊泡澡。早餐可選麥當勞跟711，覺得物有所值。
Stayed 1 night in Jun 2020
Response from becky on 2020/6/28
謝謝您的肯定，也希望下次有機會能再為您服務!

10/10 Excellent

HSIN YU

Stayed 1 night in Jun 2020
Response from becky on 2020/6/28
謝謝您的肯定!希望有機會能再次為您服務。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from becy on 2020/2/10
謝謝您!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
櫃檯人員親切，早餐是麥當勞，隔音感覺沒有很好，會聽到隔壁的聲音，但是整體而言很好！
Stayed 1 night in Jan 2020
Response from becky on 2020/1/24
謝謝您對我們的肯定!至於隔音的部份我們會再加強的!