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Volando Urai Spring Spa and Resort

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1 bedroom, premium bedding, down comforters, free minibar
1 bedroom, premium bedding, down comforters, free minibar
1 bedroom, premium bedding, down comforters, free minibar
1 bedroom, premium bedding, down comforters, free minibar

Overview of Volando Urai Spring Spa and Resort

Volando Urai Spring Spa and Resort

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
No.176,Sec. 5, Xinwu Rd, Wulai Dist., New Taipei City, 23341

Explore the area

  • Popular LocationWulai Atayal Museum2 min drive
  • Popular LocationWulai Old Street5 min drive
  • Popular LocationLover's Trail10 min drive
  • AirportTaipei (TSA-Songshan)56 min drive

Choose dates to view prices

About this area

New Taipei City

Volando Urai Spring Spa and Resort is located in Wulai, a neighborhood in New Taipei City, and is in the suburbs and on a river. Travelers who have shopping on the agenda can visit Wulai Old Street and Bitan Waterfront Shopping District, while those looking for another kind of activity may want to check out Lover's Trail. Looking to enjoy an event or a game while in town? See what's happening at Taipei County Stadium or Taipei Municipal Stadium.

What's nearby

  • Wulai Atayal Museum - 2 min drive
  • Wulai Old Street - 5 min drive
  • Yunxian Park - 6 min drive
  • Lover's Trail - 10 min drive
  • Wulai Waterfalls - 11 min drive

Getting around

  • Wulai Scenic Train Station - 3 min drive
  • Xindian Station - 27 min drive
  • Songshan Airport (TSA) - 56 min drive

About this property

Volando Urai Spring Spa and Resort

Adults-only New Taipei City hotel in Wulai, near Wulai Old Street
Along with 2 restaurants, this hotel has a full-service spa and a snack bar/deli. Free breakfast (local cuisine), free WiFi in public areas, and free valet parking are also provided. Other amenities include a sauna, a spa tub, and massage/treatment rooms.
Volando Urai Spring Spa and Resort offers 22 air-conditioned accommodations with DVD players and free minibar items. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, spring water baths, bathrobes, and slippers.

This New Taipei City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a spa tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dasha Spa has 5 treatment rooms. Services include body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with hot springs/mineral springs and a sauna.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages spoken

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options
  • Free offsite parking within 1.2 mi
  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM–11:00 AM
  • 2 restaurants
  • Room service available

Restaurants on site

  • Soyan
  • Siliq Restaurant

Things to do

  • Full-service spa
  • Hot springs
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • DVD player
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms


  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Meeting rooms - 2


  • Terrace


  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Hot springs/mineral springs
  • Hot springs open from 10:00 AM - 11:00 PM
  • Hot springs water temperature (Fahrenheit) - 104
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)


  • Designated smoking areas

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow menu
  • Premium bedding


  • Bathrobes
  • Bathroom (partially open)
  • Bathtub or shower
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste


  • 32-inch flat-screen TV
  • Cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar
  • Mini-fridge


  • Desk
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties



Check-in from 3:00 PM - noon
Late check-in subject to availability
Minimum check-in age - 20


Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Wednesday:
  • Hot springs

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children younger than 8 are not allowed at this adults-only property; all guests 8 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Hot springs access available from 10:00 AM to 11:00 PM
Guests under 8 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa

Property is also known as

Urai Volando
Volando Urai
Volando Urai Spring
Volando Urai Spring Spa
Volando Urai Spring Spa & Resort New Taipei City
Volando Urai Spring Spa New Taipei City
Volando Urai Spring Spa Resort
Volando Urai Spring Spa Resort New Taipei City
Volando Urai Spring Taipei Ci
Volando Urai Spring Spa And
Volando Urai Spring Spa and Resort Hotel
Volando Urai Spring Spa and Resort New Taipei City
Volando Urai Spring Spa and Resort Hotel New Taipei City

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 183 out of 279 reviews
5 - Excellent 66%
Rating 4 - Good. 71 out of 279 reviews
4 - Good 25%
Rating 3 - Okay. 18 out of 279 reviews
3 - Okay 6%
Rating 2 - Poor. 6 out of 279 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 279 reviews
1 - Terrible 0%




Staff & service




Property conditions & facilities



5/5 Excellent

Stayed 1 night in Mar 2022

5/5 Excellent

Stayed 1 night in Dec 2021

4/5 Good

Liked: Cleanliness, room comfort
Old hotspring hotel in a great location in Urai
The property was quite old but fairly well-maintained. We stayed in a bigger room but the room smelled damp and a bit moldy. The public hotspring is nice but weekend could be quite crowded.
Stayed 1 night in Dec 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property and view, wonderful staffs. Some parts of the building showing signs of aging. The infinity pool is now only used for performances, wish they reopen it for swimming.
Stayed 1 night in Jul 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional services and great view. Definitely would come back in the future.
Stayed 1 night in Dec 2019