"I love love the people. I know the the concierge and Miles at the check in dif everything for me. Thanks so much for making my first time the absolute best time"
"AC didn't work in our room. Also, was black soot coming from the AC vent in our room, we called and asked them to fix it, all they did was change the sheets. Had to go down to the lobby and ask for a different room. Only rooms they had available were downgrades from what we booked. We took one because it was better option than sleeping and waking up to soot all over us."
"Very clean and beautiful room with fantastic location. My own complaint was the front desk lady who checked us in was very rude and put me in a room with a king bed. When I went down to tell her I had booked two double beds she said they were all out and could bring me a cot. When I refused this she all of a sudden found another room to move me to. She was very rude about the entire situation and it wasn’t the best way to start a vacation. However everything about this hotel was great and I don’t think this is a reflection of the entire team. "
"Great staff, very clean, nice rooms and its perfect location to everything. The restaurant is very very slow. You will wait 20 minutes before you get a cup of water. Food is good but more workers are needed. "