8/10 Good
Yousef
Business traveler
2024/6/5
Liked: Cleanliness, amenities, property conditions & facilities
They don’t have housekeeping and the cleaning is done upon request and not free. I’ve asked for early check in at 12 almost a month before the day of checking in and i called and they confirmed with me that it will be taking care of and when I checked in they let me wait more than an hour and when I checked in I found that the room was available a long time ago. Also I booked two rooms and when I informed them that one of the rooms I need to check out one day earlier and they refused to refund me since I paid in advance through Expedia. In the past I had similar situation and the hotel agreed to refund the last day since I changed my plans and they worked it out with Expedia but unfortunately this hotel refused to do that. There are many other hotels around this area and definitely this hotel will not be my first or second choice in the future unfortunately.
Yousef
Stayed 3 nights in May 2024