"Not allowed to check in, called about my reservation and they said something with my payment method was wrong but never give me an option even when I tried to pay with a different card, at that point was unable to cancel because was already past the check-in time and charges had already made to my card, wasting of time and money"
Comfort Inn & Suites Vernal - National Monument Area
8/10 Good
"Vent screen on jetted tub had matted hair and gunk on it. Filled the tub but couldn't bring myself to get in. Need instructions for cable TV in room. Had no idea how to get it to the cable. Very disappointed in the breakfast. If it is noted that breakfast goes to 9 am, there should be breakfast items available until 9 am. It shouldn't be 1st come 1st served. 'Regular' waffle batter tasted rancid."
"Staff was very helpful, however the bed is ready for a replacement mattress, it has a large dip in it and it’s quite challenging to not be sucked into that pit"