At Grand Mercure Apartments Magnetic Island, you can look forward to a rooftop terrace, a garden, and laundry facilities. For some rest and relaxation, visit the hot tub. In addition to car rentals on site and an outdoor entertainment area, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Located in Nelly Bay, Grand Mercure Apartments Magnetic Island is on the waterfront. Maritime Museum of Townsville and Perc Tucker Regional Gallery are cultural highlights, and some of the area's activities can be experienced at Massage on Magnetic and Magnetic Island Golf Course. Looking to enjoy an event or a game while in town? See what's happening at Queensland Country Bank Stadium or Reid Park Street Circuit. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain climbing and ecotours nearby. Visit our Nelly Bay travel guide
4 outdoor pools, a fitness center, and a rooftop terrace are available at this smoke-free aparthotel. Other amenities include a hot tub, a business center, and a meeting room. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a washer/dryer and a dining area, while a flat-screen TV with digital channels and a DVD player provide a bit of entertainment. Weekly housekeeping is available.
Grand Mercure Apartments Magnetic Island offers 124 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. Rooms open to furnished balconies. These individually decorated and furnished accommodations include dining tables. Pillowtop beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 50-inch flat-screen televisions come with digital channels. Additionally, rooms include espresso makers and irons/ironing boards. Housekeeping is provided weekly.
4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
24-hour roundtrip airport shuttle on request for a surcharge
Free ferry terminal shuttle
Car rental
Car not required
Secured, covered self parking on site (AUD 10 per day)
Wheelchair-accessible parking available
Family friendly
Pool gate
Kitchen
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Espresso maker
Full-sized refrigerator/freezer
Microwave
Oven
Stovetop
Toaster
Dining
Champagne service
Dining table
Bedrooms
Pillowtop mattress
Premium bedding
Rollaway/extra bed: AUD 50 per night
Bathroom
Designer toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Living spaces
Dining table
Living room
Separate dining area
Entertainment
50-inch flat-screen TV with digital channels
DVD player
Outdoor areas
Fully-fenced
Furnished balcony
Garden
Outdoor entertainment area
Outdoor furniture
Rooftop terrace
Laundry
Laundry detergent
Laundry facilities
Washer/dryer
Work spaces
Business center
Laptop workspace
Meeting room
Comfort
Air conditioning
Ceiling fan
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Elevator (47 inch wide door)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Smoking not allowed
Services and conveniences
Iron/ironing board
Local maps
Luggage storage
Multilingual staff
Safe at front desk
Tour and ticket assistance
Weekly housekeeping
Location highlights
Near the bay
Near the boardwalk/promenade
Near the marina
Near the ocean
On the waterfront
Things to do
Bicycle parking
Gym
Bicycle rentals nearby
Boat tours nearby
Canoeing nearby
Ecotours nearby
Fishing nearby
Kayaking nearby
Mountain climbing nearby
Sailing nearby
Scooter/moped rentals nearby
Scuba diving nearby
Snorkeling nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Outdoor lighting
Fire extinguisher
General
124 units
5 buildings
5 floors
Access via exterior corridors
At least 80% lighting from LEDs
Banquet hall
Bicycle parking
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2008
Double-glazed windows
Garden
Gated community
Humane treatment of captive wild animals
Individual decor
Individual furnishings
Living plant wall
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Soundproofing
Traditional architecture
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: AUD 50
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50.00
Special check-in instructions
This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.5 percent for credit card payments
The front desk is open Monday - Saturday (8:00 AM - 6:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 50.0 per night
Cribs (infant beds) are available for AUD 10.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 200 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: AUD 15 per person (one-way)
Airport shuttle fee per child: AUD 15 (one-way), (from 2 to 12 years old)
Covered self parking fee: AUD 10 per day
Early check-in fee: AUD 50 (subject to availability)
Late check-out fee: AUD 50.00 (subject to availability)
Crib (infant bed) fee: AUD 10.0 per night
Rollaway bed fee: AUD 50.0 per night
Credit card charges are subject to a surcharge of 1.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Grand Mercure Apartments Magnetic Island
Grand Mercure Magnetic Island
Magnetic Island Grand Mercure
Accor Grand Mercure Apartments Hotel Magnetic Island
Mantra One Bright Point Hotel
Grand Mercure Apartments Magnetic Island Apartment
Grand Mercure Apartments
Grand Mercure Apartments Magnetic Island Apartment Nelly Bay
Grand Mercure Apartments Magnetic Island Nelly Bay
Mercure s Magnetic Nelly
Mercure Apartments Magnetic
Grand Mercure Apartments Magnetic Island Nelly Bay
Grand Mercure Apartments Magnetic Island Aparthotel
Grand Mercure Apartments Magnetic Island Aparthotel Nelly Bay
Frequently asked questions
Does Grand Mercure Apartments Magnetic Island have a pool?
Yes, this property has 4 outdoor pools.
How much does it cost to stay at Grand Mercure Apartments Magnetic Island?
As of 2026/3/15, prices found for a 1-night stay for 2 adults at Grand Mercure Apartments Magnetic Island on 2026/3/25 start from NT$6,075, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Grand Mercure Apartments Magnetic Island pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is available for AUD 10 per day.
What time is check-in at Grand Mercure Apartments Magnetic Island?
Check-in start time: 2 PM; Check-in end time: 6:00 PM. Early check-in is available for a fee of AUD 50 (subject to availability). Late check-in is available during limited hours.
What time is check-out at Grand Mercure Apartments Magnetic Island?
Check-out is at 10 AM. Late check-out is available for AUD 50.00 (subject to availability).
Does Grand Mercure Apartments Magnetic Island provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of AUD 15 per person applies.
Where is Grand Mercure Apartments Magnetic Island located?
Situated on the waterfront, this luxury aparthotel is within 1 mi (2 km) of Magnetic Island National Park, Massage on Magnetic, and Nelly Bay Beach. Nelly Bay Habitat Reserve and Alma Bay are also within 2 mi (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Grand Mercure Apartments Magnetic Island Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
9.2
Location
7.6
Staff & service
8.2
Property conditions & facilities
Rating 10 - Excellent. 168 out of 348 reviews
10 - Excellent
168
Rating 8 - Good. 109 out of 348 reviews
8 - Good
109
Rating 6 - Okay. 47 out of 348 reviews
6 - Okay
47
Rating 4 - Poor. 20 out of 348 reviews
4 - Poor
20
Rating 2 - Terrible. 4 out of 348 reviews
2 - Terrible
4
Reviews
8/10 Good
Brianna
2026/2/16
Price value was absolutely insane for this stay. 10/10 recommend. Room was spotless, check in was smooth, quiet/friendly neighborhood, amazing pools. Everything was great!
Brianna
Stayed 2 nights in Feb 2026
10/10 Excellent
Grant
2025/12/13
Liked: Cleanliness, amenities, property conditions & facilities, communication
Superb apartment, Amy on reception was amazing, super helpful & knew all best restaurants & bars :))
Grant
Stayed 1 night in Dec 2025
10/10 Excellent
Chloe
2025/11/9
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, amazing view.
Chloe
Stayed 4 nights in Oct 2025
10/10 Excellent
spiro
2025/11/7
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful clean rooms
Close to ferry terminal
Gorgeous views of the harbour/nelly bay
spiro
Stayed 2 nights in Nov 2025
6/10 Okay
Julie
2025/9/9
Liked: Cleanliness, communication
Property has great location.
Julie
Stayed 2 nights in Sep 2025
8/10 Good
Evelyn
2025/12/17
Liked: Amenities, property conditions & facilities, communication
Nice apartment with great view, staff was very friendly and helpful. Cleanliness could have been better but was acceptable
Evelyn
Stayed 3 nights in Nov 2025
10/10 Excellent
Caitlin
2025/9/5
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful accommodations. Great location. Friendly staff.
Caitlin
Stayed 3 nights in Aug 2025
10/10 Excellent
Julie
2025/10/27
Liked: Cleanliness, property conditions & facilities, communication
Had a great time beautiful views and the room was lovely. A big shout out to receptionist
Julie
Stayed 2 nights in Oct 2025
6/10 Okay
Cherie
2026/2/2
Liked: Amenities, property conditions & facilities, communication
Our room was 1304. Was expecting a small hotel style room but was fully equipped with kitchen, laundry washing machine and big bath tub. Beautiful views from veranda and 4 pools to choose from. Our other friends room next door was the same. Fantastic!. Only downside was our room was very musty and mouldy smelling and our friends washing machine filters were full of yuk. Great time there and will be back just not in room 1304.
Cherie
Stayed 2 nights in Jan 2026
8/10 Good
Mark
2025/9/7
Liked: Cleanliness, amenities, property conditions & facilities, communication
Location close to convenience shops and great views out to the open ocean
Mark
Stayed 2 nights in Sep 2025
8/10 Good
Geoffrey
2025/11/8
Liked: Amenities, property conditions & facilities, communication
Loved the scenery from the balcony, space and quietness around you. Walking distance to all our requirements. Staff welcoming and helpful. Would return at a heart beat.
Geoffrey
Stayed 4 nights in Nov 2025
10/10 Excellent
Karen
2025/9/19
Liked: Cleanliness, room comfort, communication
Best place to stay in Nelly Bay.
Great accommodation. Very close to Ferry terminal, IGA and bottle shop. Room was wonderful. Comfortable beds. Full kitchen. No complains at all. Would stay here again.
Karen
Stayed 2 nights in Sep 2025
8/10 Good
Simon
2025/11/8
Liked: Amenities
Disliked: Cleanliness
Great location however apartment had filthy carpet in bedroom and mould on curtains.
Simon
Stayed 4 nights in Nov 2025
10/10 Excellent
Adrian
2024/9/29
Liked: Cleanliness, property conditions & facilities, communication
What a fantastic place to stay.
Staff ate wonderful also.
Adrian
Stayed 2 nights in Sep 2024
8/10 Good
sean
2025/5/13
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice unit with great view
sean
Stayed 4 nights in May 2025
10/10 Excellent
Emily
2024/8/30
Liked: Cleanliness, amenities, property conditions & facilities, communication
The view and the sound of the ocean was wonderful.
Emily
Stayed 1 night in Aug 2024
10/10 Excellent
Dave
2024/9/1
Liked: Cleanliness, amenities, property conditions & facilities, communication
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice view
Plenty of pools
Lovely staff
Slow internet
Richard
Stayed 3 nights in Apr 2025
8/10 Good
Tiffany
2025/2/17
Liked: Cleanliness, amenities, property conditions & facilities, communication
well equipped apartments and amenities throughout the complex. plenty of space in shared areas i.e. BBQ and pool areas. amazing views from all pool decks!
Tiffany
Stayed 4 nights in Feb 2025
10/10 Excellent
Emily
2024/8/16
Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved our stay here and the fact that we could choose between 4 swimming pools on location and rock wallabys are always around to watch, we really enjoyed our time. The unit was a great base for our family.
Emily
Stayed 4 nights in Aug 2024
4/10 Poor
David
2025/11/5
Disliked: Amenities
2 of the 4 pools were out of action. Did receive an email letting us know of one, so decided to keep the booking. Then to arrive to two being out. The 2 pools water was poor quality, obviously over used.
Room it self very poor, stains on carpet, rusted fittings. Aircon leaking.
With such an amazing view, if they invested some money in making the room match would have been okay.
David
Stayed 3 nights in Oct 2025
8/10 Good
U
2025/11/1
Liked: Amenities
Disliked: Cleanliness
Positives: close to pool area, with no direct access (safe for little ones). Large unit for families with plenty of room and a great modern kitchen. Lovely outside decking area.
Entrance with louvres and a drying rack for wet clothes-dries fast. Also has a washer and dryer. Close to all amenities, ferry service (walking distance), IGA and amazing seafood cafe with coffee, ice cream and pancakes down the road. Also close to car hire services. Great place to stay overall.
Negatives: this unit has a partial sea view not a full view (was advertised showing an open unobstructed sea view). The view is obstructed by a hedge with the pool area beyond and the view of the area where the ferries dock. Main shower has extensive unsightly tiles that need attention.
U
Stayed 2 nights in Oct 2025
8/10 Good
phillip
2024/9/6
Liked: Cleanliness, amenities, room comfort, communication
great location walkable from ferry, buses, car hire and retail. very clean, good, secure free parking, good views, 3 pools. local rock wallabies appear at dusk seeking feeding - care to feed the correct foods. great accommodation.
phillip
Stayed 4 nights in Sep 2024
10/10 Excellent
Claire
2024/11/30
Liked: Cleanliness, property conditions & facilities, communication
We paid a little extra for an ocean view and it was well worth it for the beautiful view/apartment, great location for the ferry, bus and supermarket/bottleshop. Lovely complex and staff too.
Claire
Stayed 4 nights in Nov 2024
10/10 Excellent
Aline
2024/12/26
Liked: Cleanliness, room comfort, communication
Amazing accommodation with great views
The apartment was so beautiful and had incredible views! This might have been my favorite accommodation I’ve ever stayed at. The staff member Poliane was also incredibly helpful and kind. She gave us some great tips on what to do on the island to make our experience even more enjoyable. I would definitely recommend this place!