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Altiplanico Puerto Natales

3.5 star property
Waterfront hotel with a rooftop terrace and a restaurant

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Photo gallery for Altiplanico Puerto Natales

Food court
View from room
Exterior
Interior entrance
Double Room, 1 Double Bed | In-room safe, individually decorated, individually furnished, desk

Popular amenities

  • Bar
  • Laundry
  • Parking included
  • Housekeeping
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Triple Room

In-room safe, individually decorated, individually furnished, desk

Triple Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Private bathroom
Daily housekeeping
Desk
In-room safe
  • 9 Ping (30 square meters)
  • Ocean view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Room, 2 Twin Beds

In-room safe, individually decorated, individually furnished, desk

Twin Room, 2 Twin Beds

Highlights

Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Private bathroom
Daily housekeeping
Desk
In-room safe
  • 9.08 Ping (30 square meters)
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | In-room safe, individually decorated, individually furnished, desk

Double Room, 1 Double Bed

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Private bathroom
Daily housekeeping
Desk
In-room safe
  • 9 Ping (30 square meters)
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room Standard

In-room safe, individually decorated, individually furnished, desk

Triple Room Standard

  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room Standard

In-room safe, individually decorated, individually furnished, desk

Double Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Standard

In-room safe, individually decorated, individually furnished, desk

Double Room Standard

  • Sleeps 2
  • 2 Twin Beds
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About the neighborhood

Map
Huerto Familiar 282, Natales, Magallanes, 6160000

What's nearby

  • Mirador Cerro Dorotea - 2 min drive - 1.8 km
  • Costanera - 2 min drive - 2.1 km
  • Puerto Natales Casino - 3 min drive - 2.8 km
  • Old Pier - 3 min drive - 2.8 km
  • Plaza de Armas - 3 min drive - 2.8 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 6 min drive

Restaurants

  • ‪Pizzeria Mesita Grande - ‬4 min drive
  • ‪Asador Patagónico - ‬3 min drive
  • ‪La Disquería Natales - ‬3 min drive
  • ‪Pizzeria Napoli - ‬3 min drive
  • ‪Cafe Kau - ‬3 min drive

About this property

Altiplanico Puerto Natales

Hotel on the waterfront
You can look forward to a rooftop terrace, a garden, and dry cleaning/laundry services at Altiplanico Puerto Natales. In addition to a bar and a restaurant, guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • Multilingual staff, a gift shop, and a front-desk safe
  • Luggage storage, tour/ticket assistance, and smoke-free premises
Room features
All guestrooms are individually furnished, and have comforts such as free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Free infant beds, heating, and daily housekeeping

Languages

English, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the waterfront
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Altiplanico Puerto Hotel
Altiplanico Sur Hotel
Altiplanico Sur Hotel Puerto Natales
Altiplanico Sur Puerto Natales
Altiplanico Sur Puerto Natales, Aisen Region, Chile
Altiplanico Puerto Natales Hotel
Altiplanico Hotel
Altiplanico
Altiplanico Puerto Natales Hotel
Altiplanico Puerto Hotel
Hotel Altiplanico Puerto Natales Natales
Natales Altiplanico Puerto Natales Hotel
Hotel Altiplanico Puerto Natales
Altiplanico Puerto Natales Natales
Altiplanico Puerto
Altiplanico Sur
Altiplanico Puerto Natales
Altiplanico Puerto Natales Hotel
Altiplanico Puerto Natales Natales
Altiplanico Puerto Natales Hotel Natales

Frequently asked questions

Is Altiplanico Puerto Natales pet-friendly?

No, pets are not allowed at this property.

How much is parking at Altiplanico Puerto Natales?

Self parking is free at this property.

What time is check-in at Altiplanico Puerto Natales?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Altiplanico Puerto Natales?

Check-out is at 11 AM.

Where is Altiplanico Puerto Natales located?

Situated on the waterfront, this hotel is within 2 mi (3 km) of Última Esperanza Fjord, Costanera, and Cueva del Milodon. Mirador Cerro Dorotea and Old Pier are also within 2 mi (3 km).

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Altiplanico Puerto Natales Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 130 out of 180 reviews
Rating 8 - Good. 39 out of 180 reviews
Rating 6 - Okay. 7 out of 180 reviews
Rating 4 - Poor. 3 out of 180 reviews
Rating 2 - Terrible. 1 out of 180 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, great location, quiet and great staff.
Stayed 4 nights in Dec 2024

8/10 Good

Sumeet

Liked: Cleanliness, staff & service, property conditions & facilities
Nice & modern hotel with good views and avg breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Eitan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Excellent views from the rooms.
Stayed 4 nights in Dec 2024

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A longer walk from the city center but we found it worth it. The place is beautiful and the staff is wonderful. The views! The views at breakfast were perfect. We hope we can return one day.
Stayed 3 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at Altiplanico. It is fantastic- great staff and rooms, nicely designed and thought out and the restaurant is excellent. Highly recommended.
Stayed 6 nights in Apr 2025

10/10 Excellent

amram

Liked: Amenities, property conditions & facilities
Great hotel, well located, cool concept, Margo at the front desk was super nice and helpful. Great dinner restaurant and generous breakfast. Highly recommended.
Stayed 2 nights in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Quiet, friendly, unique
Stayed 1 night in Feb 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location with the view of the water is very relaxing. The little details like the heating rack for the towel are a nice touch. I would stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is truly a unique property - built into the slope of the ground, it is architecturally stunning and warm.
Stayed 1 night in Mar 2025

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Puerto Natales

The hotel was an interesting design built into a hill side and very ecofriendly. The room was large and comfortable with a great view of the water. The staff was very friendly and helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Tiziano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Mar 2025

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t say enough good things about this property. I would stay here over and over again!
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location and great architectural design.
Stayed 6 nights in Apr 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Very unique, perfect for the location. Service and food were great.
Stayed 1 night in Oct 2024

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view
Stayed 1 night in Jan 2025

10/10 Excellent

Jeffrey

Liked: Staff & service, property conditions & facilities, room comfort

Fantastic hotel and amazing food

This hotel was fantastic. The restaurant chef was absolutely amazing!!! Would definitely stay again.
Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

This place is great . Staff is really nice and so caring and helpful .
Stayed 1 night in Nov 2022

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved this hotel! It was the perfect cozy stay for 3 of us girls traveling to Patagonia! The heated floors in the bathroom were a nice feature. The staff and front desk are so welcoming and go above and beyond for the guests. The restaurant had great food and even offered room service for the long days after we hiked. Overall loved this hotel and would highly recommend!
Stayed 6 nights in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay for 4 nights. The staff were wonderful, very informative front desk and great service at the bar and restaurant. We ate most nights here and had very good food. The place had a very homey feel, not overly large at all. The breakfast was very good and available as early as 6 am, which helped us as we had excursions planned that picked is up by 645 am. I'd return to this hotel again without hesitation.
Stayed 4 nights in Nov 2024

10/10 Excellent

Marwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing Very welcoming
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice eco friendly hotel. Spacious rooms and welcoming & friendly staff. Heated bathroom tiles are a nice touch.
Stayed 1 night in Oct 2023

8/10 Good

Shakira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent stay here! The rooms were fantastic and with such a great feel and view. Heated floors in bathroom were wonderful! Breakfast was excellent- only issue was that WiFi was not working in the rooms. But with such wonderful views we didn’t mind too much.
Stayed 1 night in Sep 2024

10/10 Excellent

Douglas

Great breakfast and pizza is superb. Very unique to allow all rooms to have a view
Stayed 1 night in Oct 2023

10/10 Excellent

Kassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect place to end our trip after a 5 day trek. We especially loved the heated floors in the bathroom and the decor. The reception and staff were very accommodating helping us with laundry, directions to a massage spa, and ordering us a taxi! We also loved our dinner during our stay overlooking the lake! 10/10 experience, we wish we had more time here!
Stayed 1 night in Mar 2023

8/10 Good

Nova

Liked: Cleanliness, staff & service
I loved the feel and the look of Altiplanico. The heat was perfect, the areas spacious and calming. Front desk staff were very helpful and friendly. Dining/bar staff were very personable. A couple of things could have been smoother: our maid service was uneven, and it was inconvenient to have to make a reservation just for dessert. Overall, Altiplanico is lovely and restful.
Stayed 2 nights in Feb 2024