納辛頓出租度假屋

「Perfect for me. Easy check in and out process.」

「Nice room, with excellent bathroom. The outside needs tidying up and some painting, so we were initially concerned when we arrived, but the rooms were fine. Nice quiet location too. The cafe is shut due to staff illness, looks like has been for a while but the Two Flags cafe a mile down the road is excellent for all day breakfasts, especially if you like motorbikes.」

「The room itself was decent and had everything I needed, but the atmosphere felt off, a faint stale smell, like it hadn’t been opened up for a while. The real shocker, though, was the enormous mural of a man’s face directly opposite the bed. It’s so big that when I woke up in the middle of the night, I genuinely jumped. It felt uncomfortable having it stare right at me. Other details like the amenities and Wi‑Fi were fine, but that mural definitely stole the show for all the wrong reasons.」

「Extremely disappointed. Advertised as one thing (apparently Hotels.com won’t let me say what, so I have had to re word my initial complaint), when I checked in, I was given something completely different. Suffice to say, when I booked I was not expecting to be staying in a bedroom in someone’s house. Unable to get a refund dispute the proof I supplied that the booking was misrepresented. Please avoid Hotels,com are fantastic, had countless enjoyable experiences when booking with them. This...