Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
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Reviews of Quality Inn Lebanon - Nashville Area

2.5 out of 5
Quality Inn Lebanon - Nashville Area
110 Old Leeville Pike, Lebanon, TN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 261 out of 367 reviews" "
Rating 8 - Good. 68 out of 367 reviews" "
Rating 6 - Okay. 16 out of 367 reviews" "
Rating 4 - Poor. 4 out of 367 reviews" "
Rating 2 - Terrible. 18 out of 367 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

James

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean with good rates
Stayed 1 night in May 2024

8/10 Good

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect location for an overnight stay. Close to multiple choices of restraints but quiet.
Stayed 1 night in May 2024

10/10 Excellent

Gino, Collingwood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and modern. Breakfast was great.
Stayed 1 night in May 2024

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot is a little small.
Stayed 1 night in May 2024

10/10 Excellent

Thriane

Liked: Amenities
Very clean
Stayed 1 night in Apr 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean. Close restaurants. Easy access to downtown Nashville and Opry.
Stayed 2 nights in Apr 2024
Response from gm on 2024/4/22
Thanks for your staying with us!

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from gm on 2024/4/14
Thank you.

10/10 Excellent

Krystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😊
Stayed 1 night in Apr 2024
Response from gm on 2024/4/14
Thanks for your stay.

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Slight unplesant smell in the hallway and room. Otherwise all was fine.
Stayed 1 night in Apr 2024
Response from gm on 2024/4/14
We Love to hear your feedback and use it to review and improve our services!

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service
The room itself was very clean, but the bathroom sink was not attached tightly and wobbled every time we used it. Also, one of the beds had an indentation like a grossly overweight person slept there non-stop for a year. As I said, it was very clean and the check-in was flawless. Kudos to the staff.
Stayed 1 night in Apr 2024
Response from gm on 2024/4/14
We are sorry for inconvenience We Love to hear your feedback and use it to review and improve our services!

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Apr 2024
Response from gm on 2024/4/14
We Love to hear your feedback and use it to review and improve our services!

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and a nice selection for breakfast
Stayed 1 night in Mar 2024
Response from gm on 2024/3/27
We strive to make the experience at our hotel one you will remember forever. Therefore, your comments are very important to us.

8/10 Good

Jill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from gm on 2024/3/27
Thank you.

10/10 Excellent

Kathy

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The rooms could of been cleaner. EXERCISE room was nice. Breakfast was good .
Stayed 2 nights in Mar 2024
Response from gm on 2024/3/27
We strive to make the experience at our hotel one you will remember forever. Therefore, your comments are very important to us.

8/10 Good

jahn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much in immediate area but nice clean place
Stayed 1 night in Feb 2024
Response from gm on 2024/3/27
We strive to make the experience at our hotel one you will remember forever. Therefore, your comments are very important to us.

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean hotel with friendly staff and a good breakfast spread.
Stayed 1 night in Jan 2024
Response from gm on 2024/3/27
We strive to make the experience at our hotel one you will remember forever. Therefore, your comments are very important to us.

10/10 Excellent

Diana

Stayed 1 night in Dec 2023
Response from gm on 2024/3/27
Thank you.

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quiet, clean hotel with friendly staff.
Response from gm on 2024/3/27
We strive to make the experience at our hotel one you will remember forever. Therefore, your comments are very important to us.

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were late arriving and the check in was so easy.
Stayed 1 night in Feb 2024
Response from gm on 2024/3/27
We strive to make the experience at our hotel one you will remember forever. Therefore, your comments are very important to us.

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from gm on 2024/3/27
Thank you.

10/10 Excellent

Reed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Very quiet, not many people. Plenty of quick bites nearby and right on the highway. Oh, and cleanliness was outstanding. Thank you!
Stayed 4 nights in Jan 2024
Response from gm on 2024/3/27
We strive to make the experience at our hotel one you will remember forever. Therefore, your comments are very important to us.

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
We love staying here and do it often.
Stayed 1 night in Jan 2024
Response from gm on 2024/2/8
We strive to make the experience at one you will remember forever. Therefore, your comments are very important to us.

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for the price
The hotel was nice, newer and clean. The room was a little small and the beds were too firm. My wife and I both woke up with stiff backs.
Stayed 1 night in Jan 2024
Response from gm on 2024/2/8
We strive to make the experience at one you will remember forever. Therefore, your comments are very important to us.

8/10 Good

jounia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from gm on 2024/2/8
We strive to make the experience at one you will remember forever. Therefore, your comments are very important to us.

10/10 Excellent

Cory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always pick this hotel when we stay in the area and so does everyone else it appears because every time there parking lot is full and everyone is so nice never had a problem with the hotel or the staff we had to cut our stay short due to the weather so we hated that part but we talked about it and we both agreed our safety is more important but it was a nice weekend spent for our 6th year wedding anniversary definitely will be back probably in another 2 years that is our trend up that way we stayed at this same hotel and got our same room this time as we did last time i was so excited that we were able to get the same one but anyways if you need a hotel to stay at this is your one to do so 💜
Stayed 3 nights in Jan 2024
Response from gm on 2024/2/8
We strive to make the experience at one you will remember forever. Therefore, your comments are very important to us.

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay it’s clean and breakfast was decent
Stayed 3 nights in Dec 2023
Response from gm on 2024/1/14
We Love to hear your feedback and use it to review and improve our services!

10/10 Excellent

Wojciech

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and very clean 👌
Stayed 1 night in Jan 2024
Response from gm on 2024/1/14
We Love to hear your feedback and use it to review and improve our services!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely clean, spacious and staff was super friendly.
Stayed 2 nights in Jan 2024
Response from gm on 2024/1/14
We Love to hear your feedback and use it to review and improve our services!

2/10 Terrible

Tyler

Liked: Cleanliness
Disliked: Staff & service, amenities
They charged me money for something I didn't authorize
Stayed 1 night in Dec 2023
Response from gm on 2024/1/14
We always strive to provide the best service to our guests and especially to regular guest such as yourself and on this occasion we did not exceed your basic expectation.

6/10 Okay

Carmine

Stayed 1 night in Dec 2023
Response from gm on 2024/1/14
We Love to hear your feedback and use it to review and improve our services every day!

2/10 Terrible

Jill

Liked: Cleanliness
Stayed 2 nights in Dec 2023
Response from gm on 2024/1/14
We Love to hear your feedback and use it to review and improve our services every day!

10/10 Excellent

Tara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from gm on 2024/1/14
We Love to hear your feedback and use it to review and improve our services every day!

10/10 Excellent

Roberta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from gm on 2024/1/14
We Love to hear your feedback and use it to review and improve our services every day!

10/10 Excellent

Kevin, Anna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from gm on 2024/1/14
We Love to hear your feedback and use it to review and improve our services every day!

10/10 Excellent

Shannon

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from gm on 2024/1/14
We Love to hear your feedback and use it to review and improve our services every day!

10/10 Excellent

Sam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from gm on 2024/1/14
We Love to hear your feedback and use it to review and improve our services every day!

10/10 Excellent

Todd, Oak Ridge

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really not that far from airport. Very clean and would stay again.
Stayed 1 night in Dec 2023
Response from gm on 2024/1/14
We Love to hear your feedback and use it to review and improve our services every day!

8/10 Good

Maral

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from gm on 2024/1/14
We Love to hear your feedback and use it to review and improve our services every day!

10/10 Excellent

Angela

Stayed 1 night in Dec 2023
Response from gm on 2024/2/8
We strive to make the experience at one you will remember forever. Therefore, your comments are very important to us.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
Quality as the name suggest!, will consider booking it again and again
Stayed 1 night in Dec 2023
Response from gm on 2024/1/14
We Love to hear your feedback and use it to review and improve our services every day!

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend this hotel
This was the cleanest economy hotel that we have ever stayed in. Even the HVAC was relatively quiet.
Stayed 1 night in Dec 2023
Response from gm on 2024/1/14
We strive to make the experience at [Hotel Name] one you will remember forever. Therefore, your comments are very important to us.

2/10 Terrible

Jacob L

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT RECOMMEND!!
Rooms had black mold, cockroaches, and smelled very musty. We requested an additional room 3 separate times and each subsequent room was the same. A refund was requested and finally received after the manager arrived. Definitely DO NOT RECOMMEND!!!
Stayed 1 night in Dec 2023
Response from gm on 2024/1/14
We have taken your feedback into consideration and have already made changes to improve our services. We hope that you will give us another chance to show you what we can do. Thank you for your time and we hope that you have a great day.

8/10 Good

Dempsy

Stayed 1 night in Dec 2023
Response from gm on 2024/1/14
We strive to make the experience at [Hotel Name] one you will remember forever. Therefore, your comments are very important to us.

10/10 Excellent

Demetric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from gm on 2024/1/14
We strive to make the experience at [Hotel Name] one you will remember forever. Therefore, your comments are very important to us.

10/10 Excellent

Donna

Stayed 2 nights in Dec 2023
Response from gm on 2024/1/14
We strive to make the experience at [Hotel Name] one you will remember forever. Therefore, your comments are very important to us.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from gm on 2024/1/14
We strive to make the experience at [Hotel Name] one you will remember forever. Therefore, your comments are very important to us.

8/10 Good

Patsy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from gm on 2024/1/14
We strive to make the experience at [Hotel Name] one you will remember forever. Therefore, your comments are very important to us.

10/10 Excellent

Mirna

Stayed 1 night in Nov 2023
Response from gm on 2024/1/14
We strive to make the experience at [Hotel Name] one you will remember forever. Therefore, your comments are very important to us.

10/10 Excellent

Tameka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from gm on 2024/1/14
Thank you.