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Reviews of Motif on Music Row

2 out of 5
Motif on Music Row
50 Music Square W, Nashville, TN

Reviews

9.6

Exceptional

Rating 10 - Excellent. 62 out of 72 reviews" "
Rating 8 - Good. 6 out of 72 reviews" "
Rating 6 - Okay. 2 out of 72 reviews" "
Rating 4 - Poor. 0 out of 72 reviews" "
Rating 2 - Terrible. 2 out of 72 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice and clean. Very enjoyable.
Stayed 1 night in May 2024
Response from Christopher - Front Desk Supervisor on 2024/5/22
Hi Justin, thank you for taking the time to leave feedback on our property! We are truly pleased you enjoyed your stay here with us! We wish you safe travels to your next destination & hope to see you again in the future!

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2024
Response from Jonae' Thompson, Front Office Manager on 2024/5/19
Hello Melissa! Thank you for your positive feedback on our property! We are happy to hear that you enjoyed your stay here with us! Safe travels to your next destination!

10/10 Excellent

Alistair

Clean, comfortable
Stayed 2 nights in May 2024
Response from Jonae' Thompson - Front Office Manager on 2024/5/18
Hi Alistair! Thank you for your positive review! We are happy to hear you enjoyed your stay here with us! Safe travels!

10/10 Excellent

Ruth, Maryville

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Jonae' Thompson - Front Office Manager on 2024/5/18
Hi Ruth! Thank you for your positive review! We are happy to hear you enjoyed your stay here with us! Safe travels!

10/10 Excellent

julius, Owensboro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is extremely nice! Will book here anytime I’m in Nashville. Great location
Stayed 1 night in May 2024
Response from Jonae' Thompson - Front Office Manager on 2024/5/18
Hi Julius! Thank you for your positive review! We are happy to hear you enjoyed your stay here with us! Safe travels!

10/10 Excellent

ava

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Jonae' Thompson - Front Office Manager on 2024/5/18
Hi Ava! Thank you for your positive review! We are happy to hear you enjoyed your stay here with us! Safe travels!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Jonae' Thompson - Front Office Manager on 2024/5/18
Hi Andrew! Thank you for your positive review! We are happy to hear you enjoyed your stay here with us! Safe travels!

10/10 Excellent

kia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property
Stayed 1 night in May 2024
Response from Jonae' Thompson, Front Office Manager on 2024/5/11
Hi Kia! Thank you for your feedback! We wish you safe travels to your next destination! See you again soon!

8/10 Good

Lindsay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, would highly recommend. One problem with our room, is that the shower pan isn’t built to properly drain and the tile floor doesn’t slope enough so the first time I showered, there was water everywhere. We figured out how to make a towel dam to stop that from happening. Otherwise, it’s a great space, a lot of room, a well supplied kitchen (cookware, dishes). It’s a 5min ride to Broadway. It’s a great location and the staff were super friendly and helpful. Also always appreciate smart TVs.
Stayed 4 nights in May 2024
Response from Jonae' Thompson, Front Office Manager on 2024/5/11
Hi Lindsay! Thank you for your feedback on our property! We appreciate your kind words about our property and staff! We will use your feedback to improve our suite for our returning and future guests. Thank you once again, we wish to see you again on your next adventure to the Music City!

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient walk from Vanderbilt, limited street parking
Stayed 1 night in Apr 2024
Response from Jonae' Thompson, Front Office Manager on 2024/5/11
Hello Nicholas! Thank you for staying here with us at the Motif! We are pleased to head that you enjoyed your stay here with us! Safe travels!

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends and I just booked this for a girls trip! I would highly recommend! The two bedrooms and bathrooms were spacious. We had a full kitchen and seating area. The pool was an amazing place to hang out!
Stayed 3 nights in May 2024
Response from Jonae' Thompson, Front Office Manager on 2024/5/11
Hi Lauren! It was a pleasure having you all stay here with us at the Motif! We are pleased to hear that you enjoyed your stay and hope to see you again soon on your next adventure to the Music City!

10/10 Excellent

JANNELI, CERES

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with the hotel and the pricing, there is a nice coffee shop around the corner as well. The rooms are nice and clean and comfortable and provided with everything and staff is very friendly and helpful! Ubers were very quick and accessible, the only thing that is a bit of distance are things like grocery stores or late night eating, it is in walking distance of mid-town which is nice but groceries is across the freeway, but still not very far maybe 8-10 mins driving. If I return to Nashville I would stay here again.
Stayed 5 nights in May 2024
Response from Jonae' Thompson, Front Office Manager on 2024/5/8
Hello Janneli! Thank you for leaving us this detailed feedback! We are pleased that you enjoyed your stay with us her at the Motif, and we hope to see you again on your next adventure to the Music City!

10/10 Excellent

Constance

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay while exploring the city… walking distance to the Gulch and Broadway but also easy to get an Uber or Lyft. Pool was fantastic, rooms were perfect for a group. Best part of the stay was the staff - they really go above and beyond. Will be back!
Stayed 3 nights in May 2024
Response from Jonae' Thompson, Front Office Manager on 2024/5/7
Hi, Constance! Thank you for your kind words about our property! We are pleased to hear that you enjoyed your stay with us here at the Motif and we hope to see you again on your next adventure to the Music City!

10/10 Excellent

Donna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean. Staff was nice. Walkable to the Gultch and about a 20 minute walk to Broadway. Love the fact we had kitchen in our room.
Stayed 3 nights in Apr 2024
Response from Jonae' Thompson, Front Office Manager on 2024/5/7
Hi Donna! Thank you for your kind words about our property! We are pleased to hear that you enjoyed your stay with us here at the Motif and we hope to see you again on your next adventure to the Music City!

10/10 Excellent

Todd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very clean and convenient place to stay in Nashville. The staff was very nice and accommodating to all of our needs. The rooms had a living area and a kitchen area. Washer and dryer large fridge,dish washer and full sized stove.
Stayed 4 nights in May 2024
Response from Jonae' Thompson, Front Office Manager on 2024/5/7
Hi Todd! Thank you for your kind words about our property! We are pleased to hear that you enjoyed your stay with us here at the Motif and we hope to see you again on your next adventure to the Music City!

10/10 Excellent

shannon, napanee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was absolutely amazing for us. Great pool area but shallow. Rec room closed for our stay of 5 days with note for private event. More storage needed in bedroom. Not always hot water. Brand new with everything you need for extended stay.
Stayed 4 nights in May 2024
Response from Jonae' Thompson, Front Office Manager on 2024/5/7
Hey Shannon! Thank you for your kind words about our property! We are pleased to hear that you enjoyed your stay with us here at the Motif and we hope to see you again on your next adventure to the Music City!

8/10 Good

Karesha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful newer property, staff were great and accomendating!
Stayed 3 nights in Apr 2024
Response from Jonae' Thompson, Front Office Manager on 2024/5/2
Hi Karesha! Thank you for your review! We are pleased to hear that you enjoyed your stay here with us at the Motif! We hope you come back to see us again soon!

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and stay was very friendly.
Stayed 4 nights in Apr 2024
Response from Jonae' Thompson, Front Office Manager on 2024/5/2
Hi David! Thank you for staying here with us at the Motif! We are pleased you enjoyed yourself here at our property! We wish you safe travels and we hope to ser you again on your next adventure to the Music City!

10/10 Excellent

Robert

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shay key Moses and Deiveon were the nicest and best staff I’ve ever dealt with. Will be going back because of them
Stayed 2 nights in Apr 2024
Response from Jonae' Thompson, Front Office Manager on 2024/4/29
Hello! Thank you for your review! We are pleased our team was able to make your stay stellar! We look forward to seeing you again! Safe travels!

8/10 Good

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a 2 bedroom unit and it was perfect for two couples. The location was convenient. I liked that it wasn’t immediately in a busy touristy area but within 1/3 to 1 mile from dining and some major attractions. We left the car with the valet and walked almost everywhere. The property is brand new. The hotel staff was very responsive. We got almost immediate answers to our text messages. These benefits more than offset the negatives. The internet was very slow. We ended using our phones where we got good 5G reception. The pillows were too big. I prefer flatter ones. Lastly, the walls were thin. But overall, we enjoyed our stay there and would be happy to stay there again.
Stayed 2 nights in Apr 2024
Response from Jonae' Thompson, Front Office Manager on 2024/4/30
Hi Suzanne! Thank you for sharing your detailed feedback with us! We're delighted to hear that you enjoyed your stay in our 2 bedroom suite and found our location convenient. We appreciate your kind words about our excellent team here at the Motif! We apologize for any inconvenience regarding the internet speed and pillow comfort, we are steadily improving and will continue to do so for our valued guests. We're glad to hear that despite these issues, you still enjoyed your time here with us. We look forward to welcoming you back again soon!

8/10 Good

Patricia, Hixson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for the beds. The bed are extremely hard. It's like sleeping on a board.
Stayed 1 night in Apr 2024
Response from Jonae' Thompson - Front Office Manager on 2024/4/26
Hi Patricia! Thank you for leaving us a review! We hope you come back and see us again soon!

10/10 Excellent

Dustin

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great layout for multiple couples. Only complaint was there was no parking unless you spent $39/night on valet.
Stayed 3 nights in Apr 2024
Response from Jonae' Thompson, Front Office Manager on 2024/4/24
Hello Dustin! Thank you for your honest review! We're thrilled to hear that you enjoyed our suite style layout for your guests! Regarding parking, we understand your concern and are constantly striving to enhance our guests' experience. We appreciate your feedback and hope you'll consider staying with us again in the future.

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Motif on Music Row was very nice. The hotel staff were so friendly and welcoming and very helpful. Our room was great, clean and very comfortable. We were only in Nashville for one night for an event, so we didn't get to do too much exploring of the area, but it seemed to be pretty conveniently located.
Stayed 1 night in Apr 2024
Response from Jonae' Thompson - Front Office Manager on 2024/4/22
Hi Pamela! Thank you for your honest and detailed review! We are pleased you enjoyed your stay with us! We wish to see you again soon!

10/10 Excellent

Cheryl, Columbia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly and helpful.
Stayed 2 nights in Apr 2024
Response from Jonae' Thompson - Front Office Manager on 2024/4/22
Hi Cheryl! Thank you for staying here with us at the Motif on Music Row! We are extremely happy that you enjoyed your stay and hope to see you again soon on your next trip to the Music City! Safe travels!

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love having a rental with two separate bedrooms when traveling with family. This place is perfect if you’re bringing friends or family to an event in downtown Nashville. It’s really close to downtown but not right in the middle of all the noise and traffic. It was a short inexpensive Uber ride to Bridgestone Arena and after 5 there’s plenty of street parking if you want to save a few dollars instead of using valet parking. It was clean and well equipped. I would definitely recommend it over a regular hotel.
Stayed 1 night in Apr 2024
Response from Jonae' Thompson - Front Office Manager on 2024/4/21
Hi Patricia! We are very glad you enjoyed your stay here with us! We do hope to see you again on your next adventure to Nashville!

10/10 Excellent

Kelly

Stayed 4 nights in Apr 2024
Response from Jonae' Thompson, Front Office Manager on 2024/5/11
Hi Kelly! Thank you for your feedback! We are happy to hear that you enjoyed your stay here with us! Safe travels!

10/10 Excellent

Deanna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff service. The WiFi was down but they did evening to accommodate us. The room was very nice for the price and valet service was awesome.
Stayed 1 night in Apr 2024
Response from Jonae' Thompson - Front Office Manager on 2024/4/14
Hi Deanna! Thank you for leaving such great feedback! We apologize again for the Wi-Fi issues you faced during your stay here with us. We do hope to see you again anytime you're in Nashville!

10/10 Excellent

shyla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing area to stay in Nashville! The staff was incredible highly recommend! we will be back ❤️
Stayed 7 nights in Apr 2024
Response from Jonae' Thompson - Front Office Manager on 2024/4/14
Hi Shyla! Thank you for staying here with us at the Motif! We are pleased your stay was amazing, and we look forward to seeing you again!

10/10 Excellent

Tom

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and the room was awesome for 2people in separate rooms and shower.
Stayed 3 nights in Apr 2024
Response from Jonae' Thompson, Front Office Manager on 2024/4/8
Hi Tom! We are very pleased that you enjoyed your time here with us at the Motif on Music Row! We do hope you stay with us again on your next adventure to The Music City!

10/10 Excellent

Danielle

Liked: Staff & service, property conditions & facilities
The hotel is new and the location is accessible to freeways and walking distance from local restaurants, bars and nightlife. The area is clean and safe. The staff is friendly and prompt with requests. They keep in contact with you via text which I like. The rooms are beautiful and large. I booked the 2bd and 2ba with a balcony. I would recommend this hotel to anyone who decides to visit Nashville.
Stayed 6 nights in Mar 2024
Response from Caitlin- General Manager on 2024/4/4
Hey Danielle-I am happy you enjoyed your 2 bedroom balcony. Those are my favorite rooms due to the view. We are excited for another opportunity to host you in the future.

10/10 Excellent

Chad

Stayed 2 nights in Mar 2024
Response from Jonae' Thompson - Front Office Manager on 2024/4/22
Hi Chad! Thank you for staying here with us at the Motif on Music Row! We are extremely happy that you enjoyed your stay and hope to see you again soon on your next adventure to Nashville! Safe travels!

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jonae' Thompson, Front Office Manager on 2024/4/1
Hi Debra! Thank you for staying here with us at The Motif on Music Row! We are very pleased you enjoyed your stay here with us! Come back and see us on your next adventure to Nashville!

8/10 Good

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jonae' Thompson, Front Office Manager on 2024/3/27
Hi Kristine! Thank you so much for your feedback! We are excited that you enjoyed your stay here with us! We hope you choose to stay with us on your next adventure to the Music City!

6/10 Okay

Dylan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jonae' Thompson, Front Office Manager on 2024/3/26
Hi Dylan! Thank you for your feedback! Here at the Motif, we strive to give our guests everlasting memorable experiences through our heartfelt hospitality. We hope you choose to stay with us again on your next adventure to Nashville! Safe travels!

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new hotel walkable to many Nashville downtown area sights and shopping. We parked our car and walked or Ubered to food, shopping, and Bridgestone.
Stayed 2 nights in Mar 2024
Response from Caitlin- General Manager on 2024/3/18
Hey Robert! Thank you for staying with us. I am glad that you had the opportunity to enjoy the area and our beautiful hotel.

2/10 Terrible

Laura, Calgary

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Manager on 2024/2/27
We are terribly sorry that the hotel experienced a construction delay and was not able to accommodate your reservation. We look forward to welcoming guests to Motif on Music Row very soon. Thank you for your understanding.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Super endroit , pas au centre ville mais très près et donc plus tranquille.
Stayed 4 nights in May 2024
Response from Jonae' Thompson, Front Office Manager on 2024/5/7
Thank you for your kind words about our property! We are pleased to hear that you enjoyed your stay with us here at the Motif and we hope to see you again on your next adventure to the Music City!