The location was very convenient, and the room itself was clean and comfortable. However, the front desk service was disappointing. When checking out, there was no staff present, and we had to wait about 10 minutes before someone finally showed up. The person at the desk did not provide a receipt, and I later noticed unexplained charges on my account.
When I called to inquire, I was placed on hold for over 15 minutes. After calling back, I was again put on hold with no resolution provided. It wasn’t until my third call that I was finally able to speak with someone who could help.
While the stay was pleasant overall, the poor customer service at the front desk left a negative impression.