Free daily buffet breakfast

Reviews of Toyoko Inn Narita Airport Honkan

3 out of 5
Toyoko Inn Narita Airport Honkan
560 Tokko, Narita, Chiba

Reviews

8.2

Very Good

Rating 10 - Excellent. 274 out of 728 reviews" "
Rating 8 - Good. 298 out of 728 reviews" "
Rating 6 - Okay. 119 out of 728 reviews" "
Rating 4 - Poor. 25 out of 728 reviews" "
Rating 2 - Terrible. 12 out of 728 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

DINESH SINGH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast ever with so many things to eat and very clean .
Stayed 2 nights in Apr 2024

8/10 Good

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay for an overnighter while waiting for your flight. Breakfast was good. But not much to choose from for dinner. There is a pretty good sushi place about a 5 minute walk down the street, but that's it.
Stayed 1 night in Apr 2024
Response from 東横INN成田空港本館 くちこみ担当 on 2024/4/26
この度は当ホテルにご宿泊頂き誠にありがとうございます。また、多くのホテルの中から当ホテルをお選び頂き重ねて御礼申し上げます。今回頂いたご意見を基に、改めましてより良いサービス向上を目指し精進して参ります。どうかこれに懲りずに再度当ホテルをご利用願えましたら嬉しく思います。

4/10 Poor

Dovie

Traveled with family
Disliked: Amenities, property conditions & facilities
Bed uncomfortable ,room neat and tidy.
Stayed 1 night in Apr 2024
Response from 東横INN成田空港本館 くちこみ担当 on 2024/4/21
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We apologize that there were a lot of points that could not meet your expectations.

10/10 Excellent

Prakash

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location from the Narita Airport was good, the staff were friendly and helpful. The buffet breakfast was great 👍
Stayed 1 night in Apr 2024
Response from 東横INN成田空港本館 くちこみ担当 on 2024/4/18
This time, thank you for staying at our hotel from some hotels.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.

8/10 Good

wl, Orillia

Stayed 1 night in Apr 2024
Response from 東横INN成田空港本館 くちこみ担当 on 2024/4/16
この度は当ホテルへのご宿泊、誠にありがとうございました。また機会がありましたらご検討していただけると幸いです。

10/10 Excellent

Jennifer

Business traveler
Great food and comfortable
Stayed 1 night in Apr 2024
Response from 東横INN成田空港本館 くちこみ担当 on 2024/4/11
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.

10/10 Excellent

????

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 1 night in Apr 2024
Response from 東横INN成田空港本館 くちこみ担当 on 2024/4/11
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We look forward to seeing you soon on your next visit.

10/10 Excellent

Miles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle, breakfast buffet.
Stayed 1 night in Apr 2024
Response from 東横INN成田空港本館 くちこみ担当 on 2024/4/8
Thank you very much for using our hotel hotel.

8/10 Good

ASITHA

Stayed 1 night in Apr 2024
Response from 東横INN成田空港本館 くちこみ担当 on 2024/4/23
この度は当ホテルへのご宿泊、誠にありがとうございました。又、お忙しい中ご投稿頂きまして重ねて御礼申し上げます。今回頂いたご意見をもとに、より良いサービスの向上を目指し精進して参ります。また機会がありましたらご検討していただけると幸いです。

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely help and friendly during my visit.
Stayed 1 night in Mar 2024
Response from 東横INN成田空港本館 くちこみ担当 on 2024/3/31
Thank you very much for staying at our hotel the other day.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. So easy to get to airport.
Stayed 1 night in Mar 2024
Response from 東横INN成田空港本館 くちこみ担当 on 2024/3/31
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.

10/10 Excellent

Mili, Jamaica

Stayed 1 night in Mar 2024

6/10 Okay

Muhammad Abrar

Traveled with partner
Liked: Cleanliness, staff & service
Near Airport
Stayed 1 night in Mar 2024
Response from 東横INN成田空港本館 くちこみ担当 on 2024/3/31
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Great just what we needed after a long flight.
Stayed 1 night in Mar 2024
Response from 東横INN成田空港本館 くちこみ担当 on 2024/3/31
Thank you very much for staying at our hotel the other day.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.

8/10 Good

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The price is very reasonable considering the hotel provides a great breakfast and the room is sizeable. The only issue is the vent in the bathroom doesn't work and there is no restaurant within the walking distance.
Stayed 1 night in Feb 2024
Response from 東横INN成田空港本館 くちこみ担当 on 2024/3/21
This time, thank you for staying at our hotel from some hotels.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.

10/10 Excellent

Austyn, Honolulu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to the airport, also to the train station. Also at the airport they had buses that went to different places. They also had breakfast every morning.
Stayed 7 nights in Mar 2024
Response from 東横INN成田空港本館 くちこみ担当 on 2024/3/20
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We will continue to promote better service in the future.We sincerely look forward to your next visit.

8/10 Good

sayuri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel with decent price hope more often to shuttle and maybe Eon shopping mall would be nice. Some of the hotel has shuttle to shopping mall cause nothing around the hotel.
Stayed 1 night in Mar 2024
Response from 東横INN成田空港本館 くちこみ担当 on 2024/3/20
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .

10/10 Excellent

Zhi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet is great! Very quiet place.
Stayed 2 nights in Mar 2024
Response from 東横INN成田空港本館 くちこみ担当 on 2024/3/20
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.

6/10 Okay

Edward

Traveled with family
Disliked: Amenities
The price of the hotel was excellent and included a buffet breakfast which was quite good. Limited dining, only buffet breakfast was available, and the only other place inside the hotel was the 24-hour Lawson's convenience store. There is very little within walking distance or the hotel. The hotel provides a free airport shuttle which was excellent. I found the bed very uncomfortable for me and woke up through-out the night and in the morning with pretty bad back pain.
Stayed 2 nights in Feb 2024
Response from 東横INN成田空港本館 くちこみ担当 on 2024/3/20
Thank you very much for having stayed at our hotel this time.Also, thank you again for having posted a review despite being busy.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.

10/10 Excellent

Jianchun

Stayed 1 night in Mar 2024
Response from 東横INN成田空港本館 くちこみ担当 on 2024/3/31
この度はご宿泊頂き誠にありがとうございます。また、多くのホテルの中からお選び頂き、心より感謝いたします。また機会がありましたらご検討していただけると幸いです。

6/10 Okay

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Excellent value for money. Rooms were a little bit smaller than expected but functional. The buffet breakfast was very good, however, if you are used to a western style breakfast you will be disappointed. There is a 24-hour Lawsons store in the lobby.
Stayed 1 night in Feb 2024
Response from 東横INN成田空港本館 くちこみ担当 on 2024/3/2
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .

10/10 Excellent

Kiet Nam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Yulduz

Breakfast
Stayed 1 night in Feb 2024
Response from 東横INN成田空港本館 くちこみ担当 on 2024/2/21
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities
simple, tiny rooms but for 1 person it's fine
Stayed 7 nights in Feb 2024
Response from 東横INN成田空港本館 くちこみ担当 on 2024/2/22
Thank you for using our hotel this time.Also, thank you for sending me the impression of that time.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfect. Cozy rooms. You can smoke. Even when you turn on the TV it allows an immediate confirmation of your free breakfast. It was awesome. The staff very friendly, polite and professional.
Stayed 1 night in Feb 2024
Response from 東横INN成田空港本館 くちこみ担当 on 2024/2/18
この度は当ホテルにご宿泊賜りまして誠に有難う御座いました。又、お忙しい中時間を割いてご投稿頂きました事、重ねて御礼申し上げます。これからもお客様のご評価を励みに、よりご満足いただけるよう努力して参ります。是非またのお越しをスタッフ一同心よりお待ち申し上げます。

10/10 Excellent

Cindy, Butte

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the shuttle to and from the Narita Airport every 15-30 minutes. Very convenient.
Stayed 2 nights in Dec 2023
Response from 東横INN成田空港本館 くちこみ担当 on 2024/2/15
Thank you very much for staying at our hotel the other day.We look forward to seeing you soon on your next visit.

10/10 Excellent

Paul Christian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel served its purpose as a one-night stay before our hotel shuttle to the NRT airport. The hotel staff were friendly and courteous. As expected the rooms were clean. Loved the rain showerhead in the bathroom! It had a mini fridge to stock up on some last minute eats and drinks from the Lawson convenience store located in the lobby. Kudos to the Lawson, it was exceptionally busy and still managed to stock up on the food and drinks. Wake up early as the breakfast buffet gets busy and closes at 9:00am. Checkout time is 1000am. We asked for a late checkout time but it would cost 1000yen per hour. They provide a bus shuttle to NRT airport, so I would advise to lineup as it will fill up. Overall it’s a very good value hotel. Highly recommended!
Stayed 1 night in Feb 2024
Response from 東横INN成田空港本館 くちこみ担当 on 2024/2/14
This time, thank you for staying at our hotel from some hotels.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.

8/10 Good

Khalid

Liked: Cleanliness, property conditions & facilities
Stayed here for one night. The free shuttle service was great, convenient and easy.
Stayed 1 night in Feb 2024
Response from 東横INN成田空港本館 くちこみ担当 on 2024/2/12
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will continue to work so that we can offer you a place to relax and satisfaction for everyone in the future.

4/10 Poor

Cora

Traveled with group
Liked: Staff & service
It’s ok for an overnight close to the airport. Bed is hard. Breakfast is low quality. Room smell like smoke.
Stayed 1 night in Feb 2024
Response from 東横INN成田空港本館 くちこみ担当 on 2024/2/12
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will take seriously about your opinion and use it as a material for future improvement.

10/10 Excellent

Henry, Melbourne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this Hotel facilities and how convenient was to have free shuttle from Narita Airport Can’t wait to come back soon .
Stayed 1 night in Feb 2024
Response from 東横INN成田空港本館 くちこみ担当 on 2024/2/10
This time, thank you for staying at our hotel from some hotels.We will continue to promote better service in the future.We sincerely look forward to your next visit.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Pickup and dropoff worked perfectly. Room small and fucntional
Stayed 1 night in Feb 2024
Response from 東横INN成田空港本館 くちこみ担当 on 2024/2/11
Thank you very much for staying at our hotel the other day.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.

10/10 Excellent

Mary Jean

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a layover night's stay. Superb cleanliness.
Stayed 1 night in Jan 2024
Response from 東横INN成田空港本館 くちこみ担当 on 2024/2/3
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will continue to work so that we can offer you a place to relax and satisfaction for everyone in the future.

8/10 Good

scott, chino hills

Stayed 1 night in Jan 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from 東横INN成田空港本館 くちこみ担当 on 2024/1/29
先日はご宿泊頂き誠にありがとうございました。またのご利用をお待ちしております。

8/10 Good

Peter

Liked: Staff & service, property conditions & facilities
Airport transfers worked well. Breakfast was good. Room small but fine for an overnight sleep
Stayed 1 night in Jan 2024
Response from 東横INN成田空港本館 くちこみ担当 on 2024/1/30
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .

8/10 Good

Sangho, Yongsan-Gu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and aafe for a short stay. Thw suttle should come more often depending on the time zone.
Stayed 1 night in Jan 2024

8/10 Good

Keating

Stayed 2 nights in Jan 2024

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful
Stayed 1 night in Jan 2024
Response from 東横INN成田空港本館 くちこみ担当 on 2024/2/29
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .

8/10 Good

Danny, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

sungeun

Liked: Cleanliness, staff & service, property conditions & facilities
It was very good.
Stayed 2 nights in Jan 2024
Response from 東横INN成田空港本館 くちこみ担当 on 2024/1/13
This time, thank you for staying at our hotel from some hotels.We look forward to seeing you soon on your next visit.

10/10 Excellent

Loletta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near metro station and free shuttle bus to station every 15 min . Breakfast is excellent,room is good size . Love it
Stayed 1 night in Jan 2024
Response from 東横INN成田空港本館 くちこみ担当 on 2024/1/12
Thank you for staying at our hotel.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.

8/10 Good

Fernando

Stayed 9 nights in Dec 2023
Response from 東横INN成田空港本館 くちこみ担当 on 2024/1/30
この度は当ホテルにご宿泊賜りまして誠に有難う御座いました。又、お忙しい中時間を割いてご投稿頂きました事、重ねて御礼申し上げます。いただいたご意見について真摯に受け止め、改善に向けて努力いたします。申し訳ございませんでした。

10/10 Excellent

Inchan

Stayed 1 night in Jan 2024
Response from 東横INN成田空港本館 くちこみ担当 on 2024/1/10
この度は当ホテルをご利用いただき誠にありがとうございます。お客様のまたのご来館お待ちしております。

8/10 Good

Jeffrey, Cathedral City

Stayed 1 night in Jan 2024
Response from 東横INN成田空港本館 くちこみ担当 on 2024/1/23
この度は当ホテルにご宿泊頂き誠にありがとうございます。また、多くのホテルの中から当ホテルをお選び頂き重ねて御礼申し上げます。是非、挽回の機会を賜りたく、またのご来館を心よりお待ち申し上げます。

10/10 Excellent

Lin

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2024
Response from 東横INN成田空港本館 くちこみ担当 on 2024/1/4
This time, thank you for staying at our hotel from some hotels.We will continue to promote better service in the future.We sincerely look forward to your next visit.

10/10 Excellent

Trang

Stayed 1 night in Jan 2024
Response from 東横INN成田空港本館 くちこみ担当 on 2024/1/22
この度は当ホテルをご利用いただきまして誠にありがとうございます。また、その際のご感想をお寄せいただき、心より感謝いたします。またのご来館を心よりお待ち申し上げます。

10/10 Excellent

Arturo

Stayed 1 night in Dec 2023
Response from 東横INN成田空港本館 くちこみ担当 on 2023/12/30
この度は当ホテルをご利用いただき誠にありがとうございます。また、その際のご感想をお寄せいただき重ねてお礼申しあげます。せっかくお泊りいただいたにもかかわらず、残念なお気持ちにさせてしまい大変申し訳ございません。是非、挽回の機会を賜りたく、またのご来館を心よりお待ち申し上げます。

10/10 Excellent

Jordan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very efficient and great quality, despite the low cost. Shuttle bus high quality. Check-in was a breeze because it was on an automated screen, with staff available if required. Possible the best hotel shower I've ever experienced. Full shower with rainfall shower head. Breakfast was good quality considering it was free. Convenience store in the lobby was a bonus!
Stayed 1 night in Dec 2023
Response from 東横INN成田空港本館 くちこみ担当 on 2023/12/26
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .

8/10 Good

Karel

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Dated but in perfect condition. But, the beds are rock hard.
Stayed 1 night in Dec 2023
Response from 東横INN成田空港本館 くちこみ担当 on 2023/12/26
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We will take seriously about your opinion and use it as a material for future improvement.