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Reviews of Narita Airport Rest House

3 out of 5
Narita Airport Rest House
Narita International Airport, Narita, Chiba-ken

Reviews

7.8

Good

Rating 10 - Excellent. 239 out of 1000 reviews" "
Rating 8 - Good. 427 out of 1000 reviews" "
Rating 6 - Okay. 258 out of 1000 reviews" "
Rating 4 - Poor. 50 out of 1000 reviews" "
Rating 2 - Terrible. 26 out of 1000 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ping

Stayed 1 night in Mar 2024

8/10 Good

Ronald, Stouffville

Traveled with family
Liked: Staff & service
5 minutes of walking to Terminal 1. Room is very large at this cheap price. The hotel is old, and need renovation. If, staying for 1 night just to avoid missing the next morning flight, it is highly suggested.
Stayed 1 night in Mar 2024

10/10 Excellent

Youyu, Scranton

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to the airport!
Stayed 1 night in Jan 2024

6/10 Okay

ALLEN, Stoney Creek

Disliked: Cleanliness, staff & service, property conditions & facilities
Only stay here if you have a morning flight - in that regard it’s useful. The room is small and old but functional. As a hotel it’s a 2-star; plus 1 star more for sheer convenience of location to Narita airport makes it 3-star. Be aware the shuttle bus goes to Terminal 2/3 first, then stays idle for 10 minutes, then drives 5 minutes to Terminal 1. So plan for 15 minutes more in calculating which shuttle to catch.
Stayed 1 night in Feb 2024

8/10 Good

anthony

Liked: Cleanliness, staff & service
Easy airport hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Kevin

Stayed 1 night in Jan 2024

10/10 Excellent

Jack, Tobermory

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Short walk to the airport. Good price for a basic, clean room.
Stayed 1 night in Dec 2023

8/10 Good

Nobushige

Very convenient for transit
Stayed 1 night in Jan 2024

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
This hotel is very clean and everyone is friendly. You can walk to the airport but they offer a free shuttle service. It's prefect if you need to stay the night to catch another flight. They offer a breakfast buffet too! Overall 10/10 will stay here again.
Stayed 1 night in Dec 2023

10/10 Excellent

Trevor

Stayed 1 night in Dec 2023

6/10 Okay

Nabin

Stayed 1 night in Dec 2023

10/10 Excellent

Kiran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Terminal 1. Shuttle service.
Stayed 1 night in Dec 2023

8/10 Good

Kangsu

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Nov 2023

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Ari

Stayed 1 night in Nov 2023

2/10 Terrible

Patricio N.

Disliked: Cleanliness, property conditions & facilities
The price of the room was offset by old rugs, an uneven bed that aggravates the back pain of people. Quite austere compared to other hotels which are only a few dollars higher but have excellent rooms
Stayed 1 night in Nov 2023

10/10 Excellent

Gregory

Stayed 1 night in Nov 2023

10/10 Excellent

Mladen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice.
Stayed 1 night in Oct 2023

10/10 Excellent

Miki

Stayed 1 night in Oct 2023

10/10 Excellent

Alan

Stayed 1 night in Sep 2023

6/10 Okay

Ivan

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Rodney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location.
Stayed 1 night in Sep 2023

6/10 Okay

Maria

Business traveler
Disliked: Property conditions & facilities
Property is old. Rooms are very worn - from the carpet to the bedding. Just needed a stay for one night near terminal 1 and this served that basic purpose.
Stayed 1 night in Aug 2023

10/10 Excellent

Yi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenience
Stayed 1 night in Aug 2023

10/10 Excellent

SOJU, Susono City

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フライト待ちには 非常に便利で いつも利用している 飛行機がよく見える部屋に出会ったことがないので ぜひあれば、利用してみたい
Stayed 1 night in Jul 2023

10/10 Excellent

Yi

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
water boiler is old.
Stayed 1 night in Jul 2023

6/10 Okay

Patrick

Traveled with family
Liked: Staff & service
Clean, friendly, tired decor
It's an airport hotel... tired... could do with a redecoration. Generally clean... One of the electric outlets didn't work. Make sure you eat before you arrive... The dinner buffet was severely underwhelming and tepid and the ¥2000/head was really not worth it. Regular bus service to and from T1 and T2 Staff friendly, polite and helpful.
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveler

Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2021

2/10 Terrible

Francesco

Stayed 1 night in Mar 2020

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close, very convenient
I arrived at Narita International from Canada. I needed one-night accomodation that was nearby, cost-effective and more spacious than a capsule hotel. Narita Airport Rest House was a great choice. Complimentary shuttle service connects the hotel to each airport terminal. Hand sanitizer stations were available at the hotel entry points, front desk and elevator access. The staff were welcoming and professional. I would gladly stay with Narita Airport Rest House again.
Stayed 1 night in Mar 2020

8/10 Good

Mayank

Business traveler
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Property is pretty old but management has done their best to upgrade it.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, near to the airport , convenience , staff are polite
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Deanna, Tokyo, japan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel as an over night rest stop after my 17 hrs of flight. Even though it is so close to the airport, i had a bunch of heavy bags and love that they have a free shuttle. Service was great; room was clean. The bed is a litte hard to sleep on. But considering that as my only complaint, it's still worth staying here for a night.
Stayed 1 night in Feb 2020

4/10 Poor

Jack

Disliked: Cleanliness, property conditions & facilities, room comfort
Location only
As budget as you can get. A pillow filled with beads?! Decor hasn’t been touched since the 70s I imagine but you pay to stay right by the airport.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities
Convenient, friendly and helpful staff. Priced right. Needs some renovations.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Shuttle bus did not come to pick me up at airport, so I had to use a taxi.(I waited about an hour) The bathtub was very slippery. The note tells the customers be cautious, but I hope they would do to protect more actively such as non-slippery mat on the bathtub.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closest location to the Narita terminal 1. Great shuttle bus to both terminals. Walkable from terminal 1 in 5 minutes. Very helpful front desk staff, good vending machines. The restaurant looked good although I didn’t eat there. Dated interior deco but clean and very comfortable bed.
Stayed 1 night in Jan 2020

6/10 Okay

procrastnomore

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
close to the airport, shuttle service, no frills, however, there are bed bugs, and seems a bit outdated and management can charge a small premium and maybe update and do a proper cleanup...
Stayed 1 night in Dec 2019

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, quiet, great amenities
Love this hotel. Clean and very quiet, has all the amenities you might need, even toothbrushes. Only minor niggle is that the mattress is very hard. Have encountered this in most Japanese hotels, but these ones seem especially hard. Great hotel and will stay again.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Stayed 1 night in Dec 2019

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airport stay
Was a bit disappointed that the restaurant closes before 10, but besides that it was good. Breakfast was superb and you can walk from Terminal 1
Stayed 1 night in Nov 2019

6/10 Okay

James

Motel
Not the cleanest or most comfortable hotel. Is similar to american motels. We stayed here because we had an early flight the next morning. I wouldn't stay for any other reason other than catching an early flight.
Stayed 1 night in Nov 2019

4/10 Poor

Tamara, California

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stay away. My room had no air. They moved me. This room air worked. Still musty smell. Says non smoking but I smelled smoke. Very run down. Staff is quite nice
Stayed 1 night in Nov 2019