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Reviews of JR East Hotel Mets Tsudanuma

3 out of 5
JR East Hotel Mets Tsudanuma
1-1-1 Tsudanuma, Narashino, Chiba

Reviews

9.0

Wonderful

Rating 10 - Excellent. 68 out of 116 reviews" "
Rating 8 - Good. 43 out of 116 reviews" "
Rating 6 - Okay. 2 out of 116 reviews" "
Rating 4 - Poor. 0 out of 116 reviews" "
Rating 2 - Terrible. 3 out of 116 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how close the hotel was to the train station, maybe about 1 minute walking! The staff were very nice, as well as the housekeepers being very polite. The room was very clean and tidy. And there’s also a lot of things to do near the hotel. Would stay at again!
Stayed 6 nights in Mar 2024

8/10 Good

Ella Cecilia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient since it's right next to the train station. Bed is comfortable, always had a good sleep. Friendly staff. Will stay again and would recommend.
Stayed 4 nights in Oct 2023

10/10 Excellent

Sybril

Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located. Everything was great and reasonably priced.
Stayed 5 nights in Sep 2023

10/10 Excellent

HISAKO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very convenient and comfortable. Amenities are minimal that is good for eco. I like there and want to stay again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Racquel

Stayed 2 nights in Jul 2023

10/10 Excellent

Erik

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for the price range.
Stayed 11 nights in Jun 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a "business hotel" so the room sizes are small and the amenities are minimal. There is very little storage in the room for anything beyond a stay of a day or two, although you can make it work if you're creative. If you haven't been in this type of hotel this can be a little shocking. However the location is amazing with direct access to a major train and bus station (JR Tsudanuma). You can be anywhere important very quickly and with minimal train changes (often with a direct/rapid route if timed well). The area has plenty of shopping and food close by with good service hours. There is a Denny's in the building. The Denny's in Japan are really good with lots of options. The hotel staff is extremely polite and helpful. None of them spoke English fluently but we were able to figure things out with google translate, pointing, and describing. They sincerely wanted to help and were always positive and willing to work to figure things out. They were great folks to work with. While not a luxury hotel this is the best option to be close to Narashino or the surrounding areas. It's a lean and super-efficient hotel option with great staff and a very clean facility.

10/10 Excellent

Hirotoshi

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, hotel.
Great location. Close to many restaurants and stores. Quick access to the JR station. Breakfast was a coupon to use at Denny's or BK. The only thing that was annoying was is that the elevator stopped at 6 everytime. Even if I was going from 1 to 7.
Stayed 2 nights in Dec 2022

10/10 Excellent

richard

Liked: Staff & service, property conditions & facilities, room comfort
perfectly fine
pleasant stay; small, clean rooms; friendly and helpful staff; convenient location for travel
Stayed 16 nights in Jul 2022
Response from JR-EAST HOTELMETS TSUDANUMA on 2022/10/7
Thank you for using our service.

10/10 Excellent

Chiyomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2021

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for Chiba, Tokyo, surroundings
The hotel is in a great location, co-located with JR's Tsudanuma station. There are many restaurants, shops, etc. nearby. The hotel/room itself seems business-oriented, which was fine with me. Everything was clean, and everyone was helpful.
Stayed 9 nights in Dec 2019

10/10 Excellent

Marc, Edmonton, Canada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Very convenient. Helpful staff. Most importantly, it was quiet. Comfortable beds. I miss the washlets... :-)
Stayed 2 nights in Dec 2019

10/10 Excellent

Peter Hoiles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Hotel situated above the railway station but absolutely no noise. Rooms are good, clean and comfortable. Staff are excellent, helpful and pleasant. There is a free interpreter service which is very handy should language difficulties present. Being above the railway station access is easy and fast. Half hour to Tokyo with JR Rapid train. Plenty of shops and dinning places nearby.
Stayed 2 nights in Nov 2019

10/10 Excellent

Niamh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!!!
We last minute changed hotels from APA hotel due to its bad conditions, we felt so uncomfortable there and left to Jr East, boy was I impressed! Rooms are classy, clean, modern and neat. Cleaners were very friendly, the service was amazing and the bathrooms are immaculate. They even have a top up station if you need more face wash and razors etc at the reception. Overall amazing stay. Really cheered me up after seeing APA hotels quality.
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The air condition in room 803 wasn't cold or strong enough to circulate the cool air around the whole room area. The person using the bed nearer to the door side will feel hotter than the bed nearer to the window side. Probably it's the way the air con vent is built and designed. Overall we had a pleasant stay. Will be back if we are visiting our relatives at Tsudanuma.
Stayed 5 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Th location is very convenient, just a min to the JR station
Stayed 7 nights in May 2019

10/10 Excellent

Thad J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and simple
Small but clean and very convenient location right beside train station. Lots of food options and shopping.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

10/10 Excellent

Steen, Heathrow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next to Tsudanuma station. Has everything you'd want in a room. Comfortable. Quiet. Good breakfasts in nearby restaurants using coupons. I will stay there again.
Stayed 2 nights in May 2018

8/10 Good

YUKIO

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2024

2/10 Terrible

??

Stayed 3 nights in Apr 2024

10/10 Excellent

BOMI

Stayed 3 nights in Nov 2023

6/10 Okay

AKI

Disliked: Cleanliness
Stayed 2 nights in Aug 2023

8/10 Good

Mieko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

FREDERIQUE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tsudanuma
Hôtel très bien placé . Le JR est à moins de 50 m . Chambre petite mais on est au Japon . Hôtel avec une clientèle japonaise en majorité donc la maitrise de l’anglais est très limite mais une fois de plus on est au Japon donc aucune surprise pour moi qui connaît bien le pays . Hôtel également très propre selon les standards du pays .
Stayed 5 nights in Oct 2022
Response from JR-EAST HOTELMETS TSUDANUMA on 2022/11/10
Nous sommes impatients de vous voir lors de votre venue au Japon.

10/10 Excellent

TATSUAKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Tatsuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

HYOSIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
저번에 갔을 때 좋아서 요번에 재예약을 하고 묵었습니다. 교통도 편리하고 편안하게 있다가 왔습니다.
Stayed 3 nights in Oct 2022
Response from JR 동일본 호텔 메츠 쓰다누마 지배인 on 2022/10/13
숙박해 주셔서 감사합니다.또 이용 기다리고 있습니다.

10/10 Excellent

JOJI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from JR東日本ホテルメッツ 津田沼 支配人 on 2022/10/13
この度は、JR東日本ホテルメッツ津田沼をご利用いただき誠にありがとうございました。またのご利用お待ちしております。

2/10 Terrible

Hiroko

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
喫煙の部屋しか空いておらず、空気清浄機も効果なし。寝れなかったし体調が次の日おかしかった。
Stayed 2 nights in Aug 2022
Response from JR東日本ホテルメッツ 津田沼 支配人 五十嵐 on 2022/10/7
この度は、JR東日本ホテルメッツ 津田沼をいつもご利用いただき誠にありがとうございます。また、お忙しい最中ご投稿いただき厚く御礼申し上げます。お返事が遅くなりましたことをこの場をお借りして心よりお詫び申し上げます。当日は満室となり、禁煙室のご用意ができず誠に残念でなりません。ご体調も優れずご不便をお掛けいたしました。ホテルでのご滞在がご満足いただけなかったことはとても残念ではございますが、これからもお客様がご満足いただけるようなホテル運営を目指して参ります。何卒よろしくお願い申し上げます。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from JR東日本ホテルメッツ 津田沼 支配人 五十嵐 on 2022/10/7
この度は、JR東日本ホテルメッツ 津田沼をいつもご利用いただき誠にありがとうございます。また、お忙しい最中ご投稿いただき厚く御礼申し上げます。ご連絡が遅くなりましたことをこの場をお借りして心よりお詫び申し上げます。今後ともJR東日本ホテルメッツ 津田沼を何卒よろしくお願い申し上げます。

8/10 Good

mitsuko

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ベッドが大きくて、硬さも丁度良かったです。
Stayed 3 nights in Aug 2022
Response from JR東日本ホテルメッツ 津田沼 支配人 五十嵐 on 2022/10/7
この度は、JR東日本ホテルメッツ 津田沼をいつもご利用いただき誠にありがとうございます。また、お忙しい最中ご投稿いただき厚く御礼申し上げます。ご連絡が遅くなりましたことをこの場をお借りして心よりお詫び申し上げます。ベッドにご満足いただけたご様子で何よりでございます。これからもお客様がご満足いただき、お寛ぎいただける環境をご提供できるようなホテル運営を目指してまいります。今後ともJR東日本ホテルメッツ 津田沼を何卒よろしくお願い申し上げます。

8/10 Good

ハシモト

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅近の為交通の便がとても良く、買い物も食事もとても便利でした。 館内は清潔で気持ちよく過ごせました
Stayed 2 nights in Aug 2022
Response from JR東日本ホテルメッツ 津田沼 支配人 五十嵐 on 2022/10/7
この度は、JR東日本ホテルメッツ 津田沼をいつもご利用いただき誠にありがとうございます。また、お忙しい最中ご投稿いただき厚く御礼申し上げます。ご連絡が遅くなりましたことをこの場をお借りして心よりお詫び申し上げます。たくさんのお褒めの言葉をいただき誠にありがとうございます。これからもお客様がご満足いただき、お寛ぎいただける環境をご提供できるようなホテル運営を目指してまいります。今後ともJR東日本ホテルメッツ 津田沼を何卒よろしくお願い申し上げます。

10/10 Excellent

HYOSIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2022

10/10 Excellent

Yumeka

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
文句なし100点満点！
Stayed 2 nights in Jun 2022

10/10 Excellent

Yumeka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋がとても綺麗でアメニティも整っており、快適でした。
Stayed 3 nights in Jun 2022

10/10 Excellent

さえか

Stayed 2 nights in Jun 2022

10/10 Excellent

hiromi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
加湿器があるのが良いです。 コーヒーサービスも良いです。
Stayed 2 nights in Jun 2022

8/10 Good

Katsuya

Stayed 3 nights in May 2022

10/10 Excellent

Akira

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔で親切でラウンジ等の施設も充実していました。朝食もメニュー豊富で美味しいです。また利用したいです。
Stayed 3 nights in Mar 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
若干、壁が薄いかな、っていう気がしましたが、快適に宿泊できました。朝食のことは、予め、知っていたらな、と思うところはあります。
Stayed 2 nights in Jan 2022
Response from JR東日本ホテルメッツ 津田沼 支配人 on 2022/1/27
この度は、JR東日本ホテルメッツ 津田沼をご利用いただき誠にありがとうございます。 また、お忙しい最中ご投稿いただき厚く御礼申し上げます。 快適にお過ごしいただけたにもかかわらず、壁の薄さでご不便をお掛けしましたことを心よりお詫び申し上げます。 朝食についても何かご説明不足を感じられたご様子で、ご不快な思いをさせてしまい重ねてお詫び申し上げます。 よりお客様にご満足いただけるようスタッフ一同誠心誠意ご対応させていただきたいと考えております。 今後ともJR東日本ホテルメッツ 津田沼を何卒よろしくお願い申し上げます。

8/10 Good

YASUAKI

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
帰省で利用
家族での帰省で利用させて頂きました。 駅近の為、とても利用しやすいです。
Stayed 3 nights in Dec 2021
Response from JR東日本ホテルメッツ 津田沼 支配人 on 2022/1/27
この度は、JR東日本ホテルメッツ 津田沼をご利用いただき誠にありがとうございます。 また、お忙しい最中ご投稿いただき厚く御礼申し上げます。 お返事が遅くなりましたことを心よりお詫び申し上げます。 概ねご満足いただけたご様子で何よりでございます。 これからもお客様がご満足いただけるホテルを目指して邁進してまいります。 今後ともJR東日本ホテルメッツ 津田沼を何卒よろしくお願い申し上げます。

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
オススメ！
ホテル内も綺麗で周辺にコンビニ・飲食店などもありとても便利です！
Stayed 3 nights in Nov 2021
Response from JR東日本ホテルメッツ 津田沼 支配人 on 2022/1/27
この度は、JR東日本ホテルメッツ 津田沼をご利用いただき誠にありがとうございます。 また、お忙しい最中ご投稿いただき厚く御礼申し上げます。 お返事が遅くなりましたことを心より深くお詫び申し上げます。 お褒めのお言葉を頂戴し、誠に恐縮でございます。 これからもお客様がご満足いただけるホテルを目指して邁進してまいります。 今後ともJR東日本ホテルメッツ 津田沼を何卒よろしくお願い申し上げます。

8/10 Good

HIDEYUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
便利ですよ
立地は言わずもがな駅へのアクセスは良い。 エレベーターを駅のコンコースへ上がる為に一般客も利用する為、朝は非常に待たされる。また、6階のフロント階に毎回止まる(上がる時も下がる時も)のが割と面倒である。ルームキーをかざして、宿泊階を選択した場合はフロント階に停まる機能を解除しても良いのでは。
Stayed 2 nights in Nov 2021
Response from JR東日本ホテルメッツ 津田沼 支配人 on 2022/1/27
この度は、JR東日本ホテルメッツ 津田沼をご利用いただき誠にありがとうございます。 また、お忙しい最中ご投稿いただき厚く御礼申し上げます。 投稿が遅くなりましたことを心よりお詫び申し上げます。 エレベーターについてご不快な思いをさせてしまい誠に恐れ入ります。 ご宿泊者さまが多ければ利用頻度も高くなってしまいます。また、6階へ一旦停止するのは防犯も兼ねております。 ルームキーがないと上がれないシステムではございますが、必ず6階に停まることで少なからず抑止に繋がっております。 何卒ご理解いただけましたら幸いに存じます。 今後ともJR東日本ホテルメッツ 津田沼を何卒よろしくお願い申し上げます。

8/10 Good

AYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021