Chalets in Napo

"Very clean and nice."

"Staff was very nice. Rooms were clean and the grounds beautiful. Would stay again. "

"The hotel is very convenient if you have to wait for your next flight. They are very kind and helpful. Breakfast was the best and their coffee was delicious. I will definitely will be staying here again. "

"Very friendly and helpful staff, great spa."

"Muy limpio y el personal muy agradable, profesional. "

"Great staff, great restaurant and bar, and airport pick up and drop off was the best of any hotel I have ever stayed in. "

"The staff was excellent; the food spectacular (the chef used to work at the Hilton), they upgraded our room with no additional cost. The receptionist/waitress was very informative. The room was spotless and was cosy with nice lighting, a fireplace and electric heating. There is a lovely hike up to the top of the mountain, too. The whole place is very clean and organized with both indoor and outdoor thermal pools. Great for couples and families alike. "

"Great hotel. They do treat Expedia VIPs as actual VIPs."

"Beautiful place for a family stay. The room is a lovely villa overlooking a small artificial lake, and breakfast was served directly to the room in its own cozy dining area. The recreational areas are excellent, including a charming horse area that adds a special touch to the experience."