"During our 11-day stay here, every staff member we interacted with were friendly and responsive. There were too many standouts to highlight - front desk, valets, shuttle drivers, restaurant staff, cleaners, etc.. I would have run out of Euros tipping everyone deserving of a tip. We want to thank the Gold Tower management and staff for making our Italian experience more enjoyable - So glad we chose your resort!"
"Felt very unsafe at hotel. Had to go thru added security to get into hotel. First impression, not good. Got put in room that did NOT look like pictures on website. Shower so small, back door did not lock securely, was very nervous to close ryes. Was on first level. "
"It was a great disappointment in a terrible neighborhood. Very sparse accommodations felt more like an army Barrrick than a hotel.
Should not have been on your website filthy Neighbourhood. Unsavory people always hanging around. Very disappointed in Hotels.com for having this on their website."
"Extremely worn down and not worth the money. The air conditioning didn’t work, and there was no pool access as it was closed. Very outdated overall - location ok — I will never come back."