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Reviews of UNAHOTELS Napoli

4 out of 5
UNAHOTELS Napoli
Piazza Garibaldi, 9/10, Naples, NA

Reviews

8.8

Excellent

Rating 10 - Excellent. 558 out of 1000 reviews" "
Rating 8 - Good. 313 out of 1000 reviews" "
Rating 6 - Okay. 85 out of 1000 reviews" "
Rating 4 - Poor. 21 out of 1000 reviews" "
Rating 2 - Terrible. 23 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maureen, Franklin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. In the heart of Piazza Garibaldi. Very walkable and tons of restaurants to choose from.
Stayed 1 night in May 2024

8/10 Good

Alla

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean rooms, very comfortable beds. We had a nice dinner at the hotels rooftop restaurant, food was very good.
Stayed 1 night in May 2024

10/10 Excellent

Robin

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 1 night in May 2024
Response from Hotel Management on 2024/5/14
Dear Felix,thank you so much for such a positive review!We hope to see you back soon,Best regards

6/10 Okay

Betty, North Hampton

Traveled with family
Liked: Cleanliness
We stayed for 5 days. On the first day, our assigned room had no internet service so we moved to another room. This was fine for 3 nights until the air conditioning stopped working…so, we moved to a third room for 2 nights. In this room the safety bar in the bath/shower was broken. We stayed there anyway because we were tired of changing rooms! Also, none of the three rooms had anywhere (drawers, shelves) to put anything.
Stayed 5 nights in May 2024

10/10 Excellent

William

Traveled with family
Liked: Staff & service
The room was loud and overrated
Stayed 1 night in May 2024

10/10 Excellent

Elena, Dallas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strange area
Stayed 1 night in May 2024

8/10 Good

Jagdish

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not far to walk
Stayed 3 nights in Apr 2024
Response from Hotel Management on 2024/4/26
Dear Guest,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services.We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

10/10 Excellent

Myles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Hotel Management on 2024/4/26
Dear Guest,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services.We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

10/10 Excellent

David, Juarez

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Apr 2024
Response from Hotel Management on 2024/4/26
Dear Guest,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services.We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is good and near train and metro station. Staff is good.
Stayed 4 nights in Apr 2024
Response from Hotel Management on 2024/4/26
Dear Guest,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services.We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a quiet retreat from the noise and chaos from the streets of Naples. The rooms were nicely appointed, beds comfortable, breakfast was excellent, and staff very accomodating.
Stayed 1 night in Apr 2024
Response from Hotel Management on 2024/4/27
Dear Guest, we would like to thank you for taking time to review our structure. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

10/10 Excellent

Robert

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Hotel Management on 2024/4/27
Dear Guest,we would like to thank you for taking time to review our structure. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

6/10 Okay

Anthony

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff tried to be helpful but experience was not great. We stayed one night and needed wi-fi to check in. First room (113) we moved in to: no wi-fi. We called down to reception and were told to pop down and they would set up. We unpacked and went down. We went back up and met a facilities guy and he couldn't get wi-fi.. He then took us to another room on the first floor. No wi-fi. He then took us to 324 on the 3rd floor and we had wi-fi. We then had to repack and move. The second room had poor light and was smaller but, by this time we were too tired to complain as had already lost an hour. We later noted it had a broken toilet seat. The roof-top restaurant staff worked hard and we had an enjoyable meal, although I ordered a Vodka Martini that was delivered warm (the manager removed it from the bill so thank you).
Stayed 1 night in Apr 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - literally opposite the main station. But this is a bit of a downside too as it’s pretty noisy all night. Reception staff are great - we wanted to go to pompei and there was a train strike on the line we were going to use. The man at reception took time to look online which lines were and weren’t open. Wrote down an alternative route and the times of the trains. Another receptionist drew on a map 3 pizza places he recommended. Very good service. Taxi to the airport was only 15 mins and 19 euros. I’d stay again.
Stayed 2 nights in Apr 2024
Response from Hotel Management on 2024/4/27
Dear Guest,we would like to thank you for taking time to review our structure. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

10/10 Excellent

Heidi

Liked: Amenities
Close to train station. Nice roof top bar and restaurant. Excellent breakfast
Stayed 1 night in Apr 2024
Response from Hotel Management on 2024/5/1
Dear Heidi,we'd like to thank you for taking time to review your stay and for having underlined the quality of breakfast service :)Wish to welcome you back soonBest regards

10/10 Excellent

Robert T

Stayed 3 nights in Apr 2024
Response from Hotel Management on 2024/5/4
Dear Robert,thank you, it's been a pleasure to have you here :)Hope to see you back soonBest regards

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ammenities were very good, staff was very accommodating and helpful.
Stayed 2 nights in Apr 2024
Response from Hotel Management on 2024/4/27
Dear Guest,we would like to thank you for taking time to review our structure. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

10/10 Excellent

Jason, Short Hills

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is conveniently located near main train station. Our room was big, nice, had big balcony with view of Vezuvius mountain. Room had big and nice shower room, good bed, electic kettle to make coffee and tea. Breakfast was also very good.
Stayed 4 nights in Apr 2024
Response from Hotel Management on 2024/5/1
Dear Jason,thank you so much for such an amazing review, we are glad to have fullfilled your expectations and we hope see you back soon!Best wishes

10/10 Excellent

Roma

Stayed 2 nights in Mar 2024
Response from La Direzione on 2024/4/25
Gentile ospite,grazie per aver lasciato una sua valutazione in merito al suo soggiorno a Napoli.Torni a trovarci presto.Cordiali saluti

8/10 Good

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property in the heart of the Piazza Garibaldi which makes it super convenient for travel around Napoli and the rest of Southern Italy. The port is close, as is the Centro Storico, train station, and subways. Lots of shopping, restaurants, and cafes and neighborhood is bustling if a little gritty. I never felt unsafe- but it's definitely very good to keep an eye out and b e aware. As in any large metro area. The hotel staff were very helpful, kind, and considerate.
Stayed 4 nights in Mar 2024
Response from Hotel Management on 2024/3/29
Dear Joanna,we wish to really thank you for this detailed and deep review. We highly appreciated your sensibility and your open minded suggestions as Naples is not different from any other metropolis in the world and the area sorrounding the Hotel could not appear welcoming but nothing bad happens, even thanks to Police rounds 24/7We hope to see you back soon!

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite was nice… surrounding area was sketchy at night… dinner at hotel was good… breakfast was ok.. Be careful crossing the street as pedestrians don’t have the right of way…..
Stayed 1 night in Mar 2024
Response from Hotel Management on 2024/3/29
Dear Joe,we wish to thank you for taking time to review your stay.We're glad you enjoyed the Suite Room and breakfast on the terrace.Naples it's a lovely crowded city, for which tourists have to get used to it, but as soon as they succeed, it surprises like no other city in the world :)Best regards

10/10 Excellent

janet

Stayed 1 night in Mar 2024
Response from Hotel Management on 2024/4/3
Dear Janet,thank you so much for taking time to review your stay!Hope to see you next,Best wishes

8/10 Good

Jonathan

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely hotel inside, staff were amazing and roof top bar very good. Good location for transport links for the surrounding area. Unfortunately the area surrounding the hotel felt unsafe, car horns constantly being heard 24/7, homelessness and rubbish covering the streets.
Response from Hotel Management on 2024/3/21
Dear Jonathan, we are so glad to see that your stay was overall satisfying, As well as many other cities in Europe, Naples railway station surrounding area may appear as not welcoming as it should, altough we must say that we no dangerous situations have occured since long time, thank also Police rounds 24/7.On the other hand, we are sure you appreciated the short distance to city centre of the city and its main point of interest. A special thank from our Vesuvio RoofTop Bar&Restaurant staffWe would be highly glad to welcome you back, With best regards

10/10 Excellent

Terrence

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Feb 2024
Response from HotelManagement on 2024/3/3
Dear Terrence,thank you for this amazing review :)Hope to see you next time soon,Best wishes

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Too noisy on the street at night
Stayed 3 nights in Feb 2024
Response from Hotel Management on 2024/3/3
Dear John,we're glad your stay has been overall satisfying altough noises issue for which each room is provided with sound proofing windows that allow our guests to sleep comfortably at night, even in a busy square like P. Garibaldi which like almost every Central Train Station aerea could not be considered silent. On the other hand, we're sure you appreciated our conveniente location next to the main points of interest of Naples, only 10 minutes away from historical centerHope to see you next time soon,Best wishes

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous remodeled hotel combining the best features of antique walls and modern furnishings. Super breakfast, great restaurant, reasonable price and a location that makes it easy to walk to restaurants, take the subway to historic sights, walk to the Duomo, high speed train to Rome, short ride to Port for ferries to the islands and Sicily. They allowed us an early check in, but not without having to wait two hours. Could be room for improvement as this is a major issue with touring around Italy.
Stayed 2 nights in Feb 2024
Response from Hotel Management on 2024/3/3
Dear Peter,we wish to thank you for such a beautiful and detailed review about your stay!It's beena a pleasure for us giving you a free early check in even in period of high occupation and we're glad you took advantage from our strategical location!Hope to see you next soon,Best regards

8/10 Good

Lydia, Ancaster

Liked: Cleanliness, property conditions & facilities
Close to train but bit of a sketchy area. Dirty and crowded with lots of homeless people
Stayed 3 nights in Feb 2024
Response from Hotel Management on 2024/3/3
Dear Lydia,thanks for leaving us an overall good review.That said, as well as many other cities in Europe, Naples railway station surrounding area may appear as not welcoming as it should, altough we must say that we no dangerous situations have occured since long time, thank also Police rounds 24/7.On the other hand, we are sure you appreciated the short distance to city centre of the city and its main point of interest.Hope to see you next timeBest wishes

10/10 Excellent

Stefano

Stayed 2 nights in Feb 2024
Response from Hotel Management on 2024/3/21
Gentile Stefano,grazie per averci premiato con una valutazione di 5 su 5, ci auguriamo di riaverla qui presto!Cordiali saluti

8/10 Good

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great but noisy and we had to cross busy streets to get there from the station or metro
Stayed 2 nights in Feb 2024
Response from Hotel Management on 2024/2/21
Dear Heather,thanks for taking time to review your stay and for your kind words about the room we provided to you.As we are located in the main square of the city we could not consider ourselves placed in a silent area, our guests choose us in fact also for the sound proofing windows that isolate chaos outside and because we're 10 minutes away from historical centerWe're looking forward to welcome you back soonBest wishes

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were first class - wonderful. Professional, pleasant, helpful, smiling = brilliant. Food was so nice and the rooftop bar and restaurant is the best ! Thank you for a totally memorable holiday.
Stayed 3 nights in Feb 2024
Response from Hotel Management on 2024/2/21
Dear Brian,we'd really thank you for this extraordinary review, comments like these push us to alway give more and more to satisfy our guestes needs and requests :)Best wishes

8/10 Good

Jordan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast buffet was really good. Right by the metro and train station which was convenient but was noisy and very busy, but the room was well insulated so relatively quiet at night since we were street side.
Stayed 2 nights in Feb 2024
Response from Hotel Management on 2024/2/21
Dear Jordan,we're so glad your stay has been satisfying and we wish to thank you also for your kind words about sound proofing window's quality, your witness is highly helpful for us :)Hope to see you back soon,Best wishes

10/10 Excellent

Viren

Liked: Staff & service, property conditions & facilities
One night stay - Perfect ! And excellent staff/service and breakfast.
Stayed 1 night in Feb 2024
Response from Hotel Management on 2024/2/17
Dear Viren,thank you so much!!Hope to see you backBest regards

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and place to stay!
Stayed 2 nights in Feb 2024
Response from Hotel Management on 2024/2/16
Dear Erin,thank you so much for this review :)Hope to see you back soonBest wishes

10/10 Excellent

Simon

Stayed 4 nights in Jan 2024
Response from Hotel Management on 2024/2/16
Dear Simon,thank you :)Hope to see you next timeBest regards

10/10 Excellent

Nick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very nice stay thanks
Stayed 7 nights in Jan 2024
Response from Hotel Management on 2024/2/11
Dear Guest,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. Hoping to welcome you again soon as our guest,Best regards

8/10 Good

Torben

Stayed 2 nights in Jan 2024
Response from Hotel Management on 2024/2/11
Dear Guest,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Hotel Management on 2024/1/26
Dear Guest,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

8/10 Good

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, good breakfast, nice restaurant and nice room. My room was noisy from stree noise but I had earplugs, so it was OK. It is a great location if you are arriving and leaving on the train. However, be aware that this is a gritty part of the city and is not for everyone.
Stayed 4 nights in Jan 2024
Response from Hotel Management on 2024/1/26
Dear Guest,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

4/10 Poor

Valeria

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Avoid this area for a first impression of Naples. It's dirty and unsafe. There isn't even a pedestrian crossing on the street the hotel is on. The room is tiny. The TV was broken. It's probably ok for a work visit, but as a vacation it's really not a nice stay
Stayed 4 nights in Jan 2024
Response from Hotel Management on 2024/2/21
Dear Madame,we regret you didn't inform reception for tv issue as we would have fixed it immediately with pleasure, it would avoid your insatisfaction and would have helped us to prevent a bad review.As well as many other cities in Europe, Naples railway station surrounding area may appear as not welcoming as it should, altough we must say that we no dangerous situations have occured since long time, thank also Police rounds 24/7.On the other hand, we are sure you appreciated the short distance to city centre of the city and its main point of interest, thanksBest regards

8/10 Good

Stephen Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So I have to be fair. When I first checked in, I was not offered an upgrade. The manager reached out and corrected. I was given a quiet nice room on the third floor. He could’ve been nicer. There was a problem with my stay, and due to flight I had to extend an extra night and they graciously worked it out. they offered me the same price that I had originally paid on Expedia so good job folks. The only reason I didn’t give you a five is because you didn’t have staff at the door restricting entrance to non guests.
Stayed 5 nights in Jan 2024
Response from Hotel Management on 2024/1/26
Dear Guest,we would like to thank you for taking the time to review our hotel. This will help us to monitor the quality of our services.We have noted that, in general, your comments were positive. However, we were pleased that you also pointed out some elements that you did not feel were up to our high standards. Your comments have given us the opportunity to continue to improve our services in order to make sure that your expectations are fully satisfied the next time you choose stay with us.Hoping to welcome you again soon as our guest,Best regards

8/10 Good

Jamie, Southampton

Stayed 5 nights in Jan 2024
Response from Hotel Management on 2024/1/26
Dear Guest,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

10/10 Excellent

Vaughn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and room was amazing! Felt very welcomed and the hotel location is perfect for walking in any direction. Rooftop Restaurant & Bar was a perfect add on!
Stayed 2 nights in Jan 2024
Response from Hotel Management on 2024/1/26
Dear Guest,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

8/10 Good

alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is centrally located, ideal for the train station and the bus to and from the airport, if you stay in any hotel around a station anywhere in the world common sense tells you that the area will not be the nicest. The hotel has clean tidy rooms, good showers lovely breakfast and restaurant. One small point is that most hotels nowadays have tea and coffee making facilities in the room, we did not in ours. We did buy one from the restaurant for an additional fee, as although the hotel supplies water we wanted a hot drink. A good hotel overall.
Stayed 1 night in Jan 2024
Response from Hotel Management on 2024/1/26
Dear Guest,we would like to thank you for taking the time to review our hotel. This will help us to monitor the quality of our services.We have noted that, in general, your comments were positive. However, we were pleased that you also pointed out some elements that you did not feel were up to our high standards. Your comments have given us the opportunity to continue to improve our services in order to make sure that your expectations are fully satisfied the next time you choose stay with us.Hoping to welcome you again soon as our guest,Best regards

10/10 Excellent

James, Fredericton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our suite was beautiful and spacious. The staff, both front desk and in the restaurant were courteous, friendly, and very accommodating. We researched many properties in Naples before settling on this one and definitely made the right choice.
Stayed 5 nights in Dec 2023
Response from Hotel Management on 2024/1/26
Dear Guest,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in central Napoli location.
Modern and comfortable hotel, centrally located. The room was attractive and well - furnished and had a nice view of the plaza. The hotel’s restaurant was superb, both food and service. I would definitely choose to stay again.
Stayed 1 night in Jan 2024
Response from Hotel Management on 2024/2/17
Dear Kathy,we'd really thank you for writing such an amazing review, we'd definitely love to have you back here soon :)Best wishes

10/10 Excellent

Riccardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff gentilissimo! Grazie mille a tutti
Stayed 1 night in Jan 2024
Response from Hotel Management on 2024/2/16
Gentilissimo Riccardo,grazie a lei per averci scelto e averci lasciato una così bella recensione :)Augurandoci di rivederla presto,Cordiali saluti

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, too warm in winter
Excellent hotel, conveniently located near metro and train station. The staff is great and the rooms are spotless. The rooftop restaurant is pricy, but excellent. The only issue is that the heater is centralized and set to 23c-way too warm. We turned the heater off in our room it still did not cool the room enough
Stayed 2 nights in Jan 2024
Response from Hotel Management on 2024/2/21
Dear Laura,we are glad your stay's been overall satisfying apart from heather issue that we would have solved with pleasure if you had contacted us.Even if nowadays seasons are changing quickly and the weather is discontinuous, we're still in winter time, for that sometimes A/C must be controlled and settled day-by-day according to our guests requests.We're highly proud for your lovely words about restaurant qualityHope to see you back soon,Best wishes

10/10 Excellent

guihong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel. It’s minutes walk away from the train station, so it’s to understand the noisy environment. I followed the suggestion to not going out after sunset.
Stayed 1 night in Dec 2023
Response from Hotel Management on 2024/1/26
Dear Guest,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

10/10 Excellent

marie eleonore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023
Response from Hotel Management on 2024/2/16
Dear Madame,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services.Best regards