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Reviews of The Ritz-Carlton, Nanjing

5 out of 5
The Ritz-Carlton, Nanjing
No 18 Zhongshan Road, Xuanwu District, Nanjing

Reviews

9.6

Exceptional

Rating 10 - Excellent. 17 out of 21 reviews" "
Rating 8 - Good. 3 out of 21 reviews" "
Rating 6 - Okay. 1 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
这次近一个月的中国之行，我们待了几家高档酒店，其中，上海璞丽、南京Ritz Carlton，以及两家Waldorf Astoria - 北京和上海，我们印象深刻。他们各部门员工服务热诚，带给我们温暖的回忆，我们很感谢。除了整体品质出众之外，我们最喜欢璞丽的装饰风格和专业服务，南京RC的温暖服务，特别值得一提的是早上自助餐经理Bella Chen给我们优质印象，以及WA一流的建筑和装饰。我们希望能有机会再来一趟中国行，再能待在这几家酒店。除此之外，若是我還能有些要求的话，我希望北京WA早上自助餐厨房工作人员能在我享用早餐时，稍稍安静点！另外，就是能在RC、WA多听到些播放的合适中国音乐。
Stayed 4 nights in Nov 2023

10/10 Excellent

Xiaotang

Stayed 1 night in Oct 2023

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greatest Hotel Ever
I have stayed here many times and they always exceed my expectations. Lily in the club is absolutely amazing always providing excellent service. George in housekeeping is also fantastic! The hotel is great but it is the ladies and gentlemen who work here that make every stay perfect.
Stayed 3 nights in Dec 2021

8/10 Good

JEANCLAUDE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
The hotel is at the high end and busiest commercial area of Nanjing, parking is in a huge underground mall parking with no indication for access to hotel… All kinds of stores and restaurants around. Not far from major historical sites. Room isn’t very spacious, but super clean and well equipped. I’ve found the whole decoration a little dark. Great breakfast.
Stayed 2 nights in Nov 2021

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Absolutely amazing! Everything was perfect.
Stayed 1 night in Jun 2021

6/10 Okay

Ping Chiao

Stayed 3 nights in May 2021

10/10 Excellent

Yong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

CHUN-CHIEH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Want a nice place.
Stayed 1 night in Oct 2023

10/10 Excellent

Chak Ho

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務真的沒得説，各階層員工都好有禮貌，令人入住得愉快
Stayed 5 nights in Dec 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly and a seamless service we can expect. Truly the best hotel. Also, the head concierge is very kind and nice to all the guests. I expect to be back in the hotel for my next business trip.
Stayed 4 nights in Dec 2020

10/10 Excellent

Fang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

10/10 Excellent

Jongsung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
잘 쉬다가 왔어요
침구류도 편안했고, 뷰도 좋았습니다. 결혼 10주년 기념 숙박이었는데, 여러가지로 신경 써 주셔서 편안하고, 즐거운 시간 잘 보내고 왔습니다. 시내 중심가에 위치하고 있어서 주변 접근성도 매우 좋았습니다.
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable stay. Willing to come back.
Stayed 1 night in Dec 2020

10/10 Excellent

Iok Keng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020