Namba Hatch Tours

I booked this hotel some months ago and I started reading reviews prior to check in. I'll admit I got a bit nervous. That being said we decided to stay the night and try it out. First impressions were that there was more space than many rooms we've stayed in while in Japan. Many features look newish and it has a full kitchen. Then things get weird. The wall paper is peeling off. There's a persistent bad smell. There's roach traps everywhere. I tried to shower and the shower nozzle fell off. My husband tried to leave to do a Lawson run and the latch on the lock fell off. The beds were surprisingly comfortable but it's also loud in the morning with people talking in the alleyway. It was fine for the night but I wouldn't stay here again.

The location is ok but a tad too far to walk with kids, we end up taking taxis everywhere. The room is new and big but quite dusty in places, like our bed head have a visible layer of dust. We had a window in our room that has no curtains and work lights behind, the light has keep us awake at night. We have asked them, they asked us to buy a sleeping mask instead:( However, our biggest problem with this property is that it advertises as a hotel but it has no reception or services. We can’t forward our luggage to them which is very inconvenient. We stayed for 5 days, when asked to change towel, we’ve been told to wash them by ourselves:(