Premium Suite with external bathroom, Non Smoking | Jetted tub

Reviews of Hotel Concerto Nagasaki

3.5 out of 5
Hotel Concerto Nagasaki
10-16 Hiranocho, Nagasaki, Nagasaki-ken

Reviews

9.0

Wonderful

Rating 10 - Excellent. 76 out of 116 reviews" "
Rating 8 - Good. 30 out of 116 reviews" "
Rating 6 - Okay. 4 out of 116 reviews" "
Rating 4 - Poor. 3 out of 116 reviews" "
Rating 2 - Terrible. 3 out of 116 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Toshikazu

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean and spacious room. Rich breakfast!
Stayed 1 night in Apr 2024
Response from yamauchi on 2024/4/29
Thank you very much for choosing Hotel Concerto Nagasaki.Thank you for your compliments on our guest rooms and breakfast.The entire staff is honored to receive such a high evaluation.We will continue our efforts to satisfy our guests in the future.We look forward to having the opportunity to serve you again.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, spacious, luxurious room. Convenient to many local restaurants. Delicious breakfast, and friendly staff!
Stayed 1 night in Mar 2024
Response from yamauchi on 2024/4/12
Thank you very much for choosing Hotel Concerto Nagasaki.Thank you for the high evaluation.There are many restaurants, mainly izakaya (Japanese style pubs), within walking distance of our hotel.We are also very honored by your compliments about our breakfast and staff.We look forward to seeing you again

10/10 Excellent

Tricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally around the corner from the Atomic Bomb museum, making it close to peace park and a very short walk to the Tram Station. The breakfast was delicious. The room was immaculate (and quite cute). The staff was incredibly friendly. I am already planning to stay again this summer when my younger daughter visits.
Stayed 2 nights in Mar 2024
Response from Patricia Kiewel 様 on 2024/3/29
Thank you so much for your stay. We're very proud of receiving such compliments. And we hope see you soon from our hearts.

10/10 Excellent

Edric John Cruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was conveniently located near major shopping centers and tourist attractions. It's also clean and neatly organized. I would stay here again. Thank you!
Stayed 3 nights in Mar 2024
Response from yamauchi on 2024/3/29
Thank you very much for choosing Hotel Concerto Nagasaki.The hotel is conveniently located near the Atomic Bomb Museum, Peace Park, and the "Plat Mall Nagasaki" commercial facility, which are all within walking distance from the hotel.We are very happy to hear that you would like to stay here again.We hope you will choose our hotel again when you visit Nagasaki.We look forward to seeing you again.

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, large rooms, very quiet, helpful staff. Dropped baggage early and it was in our room waiting when we checked in. Convenient to Peace Park, lots of dining nearby but reservations are generally required.
Stayed 2 nights in Mar 2024
Response from yamauchi on 2024/3/29
Thank you very much for choosing Hotel Concerto Nagasaki.Thank you for your compliments on our guest rooms and services.The hotel is convenient for sightseeing as there are many restaurants and sightseeing facilities such as Peace Park and Atomic Bomb Museum in the vicinity.Tourist maps are also available at the front desk.Thank you very much for taking the time to write a review of our hotel.We look forward to having you stay with us again.

10/10 Excellent

Terrence

Stayed 1 night in Feb 2024
Response from yamauchi on 2024/2/17
Thank you very much for choosing Hotel Concerto Nagasaki.We are very pleased to receive your high evaluation.We look forward to serving you again.

8/10 Good

david

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable & well located
Stayed 2 nights in Feb 2024
Response from yamauchi on 2024/2/17
Thank you for choosing Hotel Concerto Nagasaki.Thank you also for your high evaluation.We look forward to having the opportunity to serve you again.

10/10 Excellent

Mong Whatt

Stayed 1 night in May 2023
Response from inada on 2023/5/15
Thank you for using our hotel this time. We look forward to seeing you again

10/10 Excellent

Dean

Stayed 2 nights in Apr 2023
Response from inada on 2023/5/4
Thank you for using this time.looking forward to seeing you coming again.

10/10 Excellent

Sigrid

Stayed 2 nights in Mar 2023
Response from Sigrid  様 on 2023/4/16
ご利用有難うございました。またのお越しをスタッフ一同、心よりお待ちしております。ホテルコンチェルト長崎宿泊部 竹内

10/10 Excellent

KANJI

Stayed 1 night in Feb 2023
Response from KANJI 様 on 2023/2/22
ご利用有難うございます。またのお越しをスタッフ一同心よりお待ちしております。ホテルコンチェルト長崎 宿泊部 竹内

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinaryly helpful staff.. Thank you
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from : Anonymous様 on 2022/7/7
ご利用有難うございます。 またのお越しをスタッフ一同心よりお待ちしております。 ホテルコンチェルト長崎 宿泊部 竹内

10/10 Excellent

Rie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay in a convenient place. Inside is much better than its exterior. Thanks so much!
Stayed 4 nights in Oct 2021
Response from Rie on 2021/11/10
Thank you for using Hotel Concerto Nagasaki. Thank you for praising the location and interior of our hotel. Tourist facilities such as the Atomic Bomb Museum and Peace Park are within walking distance of the hotel, making it suitable for sightseeing. looking forward to seeing you coming again. Hotel Concerto Nagasaki Accommodation Department Takeuchi

10/10 Excellent

Kurian, Yachiyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a cozy hotel with spacious rooms and amenities and excellent location
Stayed 3 nights in Oct 2021
Response from Kurian 様 on 2021/10/12
Thank you for using Hotel Concerto Nagasaki. We are very pleased to receive your compliments on our guest room facilities. Compliments from our customers are the most encouraging for our staff. We look forward to seeing you again. Hotel Concerto Nagasaki Accommodation Department Takeuchi

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with all amenities
Stayed 4 nights in Jul 2021
Response from Anonymous 様 on 2021/7/28
Thank you for using Hotel Concerto Nagasaki. The hotel is particular about amenities and offers a wide variety of amenities. I am very happy to hear that you are satisfied with the amenities. We will continue to make various efforts to provide better products to our customers. We look forward to seeing you again. Hotel Concerto Nagasaki Accommodation Department Takeuchi

10/10 Excellent

Maricruz

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was extremely clean, and hotel staff was very friendly, accommodating, and helpful. It’s right down the block from a tram station so you can easily get where you want to go and it’s near the Nagasaki bomb museum and a really excellent mall.
Stayed 4 nights in Dec 2020
Response from Maricruz 様 on 2020/12/30
Thank you for using Hotel Concerto Nagasaki. We would like to thank our guest rooms and staff for their compliments. All the staff will continue to devote themselves so that many customers can experience Hotel Concerto Nagasaki. looking forward to seeing you coming again. Hotel Concerto Nagasaki Accommodation Department Takeuchi

8/10 Good

Brandon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are really fancy. The breakfast was mediocre. Our kids didn’t care for the breakfast. On-site parking was $15 per day. There is a little bit of a language barrier, but easy enough to get checked in.
Stayed 1 night in Dec 2020
Response from Brandon 様 on 2020/12/17
Thank you for using Hotel Concerto Nagasaki. Thank you for your compliment in the guest room. We will focus on learning English for our employees to ensure smooth check-in. We look forward to seeing you again. Hotel Concerto Nagasaki

10/10 Excellent

Kousuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one night at Nagasaki
My fiancé and I stayed in Nagasaki one night. We had arrived at this hotel pretty early like at 12:30pm but they let us check in. The room was cozy and nice. Amenities and equipments were amazing. The bathtub was also good.
Stayed 1 night in Nov 2019
Response from inada on 2019/11/5
hank you very much for coming to Hotel Concerto Nagasaki. I am very glad to hear that you spent your precious time at this hotel. I would like to express my gratitude for your continued high evaluation. We look forward to seeing you again.

2/10 Terrible

Verified traveler

Traveled with family
This hotel Room was very uncomfortable a big bed in a very small room it looks clean, but very stuffy air and strong unpleasant odor, I couldn’t sleep the hold night of smells and hard pillow cases. Definitely never go back.
Stayed 1 night in Oct 2019
Response from inada on 2019/10/31
Thank you very much for using our hotel. However, I am very sorry that I was not satisfied with my stay. We will consider measures for odor and pillows in the future. Thank you for your frank opinions.

10/10 Excellent

WanderingLvr, Alberta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful with friendly and helpful staff. We had a beautiful room as well. Couldn’t have asked for a better hotel experience.
Stayed 1 night in Sep 2019
Response from inada on 2019/9/30
Thank you very much for coming to Hotel Concerto Nagasaki. Highly rated reviews are very happy. The staff will encourage your words and work hard for your future work. Also, we are looking forward to seeing you when you come to Nagasaki.

10/10 Excellent

Verified traveler

Stayed 3 nights in Aug 2019
Response from 稲田 on 2019/9/11
この度はホテルコンチェルト長崎へお越しいただき誠にありがとうございます。 また、高評価のご投稿を賜り感謝申し上げます。 今後もお客様に喜んでいただけるホテルを目指し、スタッフ一同取り組んで参ります。 ぜひ、機会がございましたらご来館をお待ちしております。

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in the VIP suite with the pool and it was amazing!
Stayed 1 night in May 2019
Response from inada on 2019/6/12
Thank you for visiting us. Did you enjoy the pool room? We look forward to seeing you again. Thank you very much for posting the review.

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from 稲田 on 2019/6/13
この度は多くのホテルの中からお選びいただき、お越しくださいまして誠にありがとうございます。 また、高評価をいただけました事光栄に存じます。 今後も Claudia様の評価に恥じないホテルになるよう スタッフ一同精進して参ります。 この度は口コミのご投稿いただきありがとうございました。

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Concerto Nagasaki is a lovely hotel with gracious staff. We stayed in a pool suite and it was gorgeous, well-equipped with amenities, and plenty of room for us and our two school aged children. As with many Japanese hotels, the beds are much harder than what most Americans are accustomed to and their pillows are buckwheat filled, which means it is much like sleeping on hard little pellets. We purchased a room rate which included breakfast each morning and if we were to return we would opt not to. Overall a wonderful stay and if we return to Nagasaki we will absolutely choose this hotel again.
Stayed 3 nights in Apr 2019
Response from inada on 2019/7/8
Thank you very much for visiting Hotel Concerto. Above all, I was satisfied with the room with the private pool. I'm sorry I didn't care about the hardness of the bed and pillow. I think it is difficult to improve the bed immediately, but I would like to review the front service for the pillow. Thank you for your feedback. If there is another opportunity, we will wait for you to come.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and accommodations. Large room and comfortable bed.
Stayed 2 nights in Feb 2019
Response from inada on 2019/4/1
Thank you for this time. looking forward to seeing you coming again.

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019
Response from 稲田 on 2019/4/30
この度はコンチェルト長崎へお越しいただき誠にありがとうございました。 せっかくの投稿をいただきながら、返信が遅くなり大変申し訳ございませんでした。 高評価をいただき大変光栄に存じます。 またのお越しをお待ちしております。

10/10 Excellent

Thomas, Iwakuni-shi, Yamaguchi-ken

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel near the Park and Museum.
Nice hotel near the Park and museum. The offer a good breakfast. Hotel was a little tricky to find tge first time.
Stayed 2 nights in Jan 2019
Response from inada on 2019/2/4
Thank you for coming to Hotel Concerto this time. I am honored to be of assistance in Nagasaki sightseeing. looking forward to seeing you coming again.

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is perfect except for the parking space. Sometimes other hotel residents did not park their cars properly but the staffs who might be monitoring doesn't tell them to shift or adjust their vehicles properly making it difficult for other hotel residents to park their cars as well.
Stayed 2 nights in Dec 2018
Response from 稲田 on 2019/1/8
Thank you for visiting our store this time. Regarding information on parking lots, we will make efforts to improve. Thank you for your opinion.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hospitality! We felt at home as the staff were warm and polite.
Stayed 2 nights in Nov 2018
Response from inada on 2018/12/5
Thank you very much for using our hotel. What I feel like at home is very happy. We will share with staff and encourage the future. We'll wait for you to come again.

10/10 Excellent

Lola, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful friendly helpful staff. Always smiling an eager to help. Went out of their way and actually walked down to it to be sure we found the correct bus stop to get to airport. Breakfast is excellent with lots of choices in the buffet and choice of western or Japanese foods. Right next to Bomb sites and a simple electric street car to anything else you wish to visit in the area. Definitely would highly recommend.
Stayed 4 nights in Oct 2018
Response from inada on 2018/11/1
Thank you for coming to Hotel Concerto Nagasaki this time. Above all, you are satisfied with your stay at the hotel. Please also use it when you come to Nagasaki.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant hotel with Japanese bathroom next to ABM
Hotel is located right next to the Atomic Bomb Museum and memorial park, it takes 3 minutes walking to get there.The rooms are on the larger side for Japanese standards. The bathrooms are top notch as you get to experience the traditional Japanese style bathrooms, meaning there is a small wet area where you cleanse yourself right beside the sunken bathtub. The breakfast is very limited, both Japanese and Western. Parking is available, but limited to eight slots, so you’d better reserve in advance. English speaking ability of staff is however weak. Would stay there again. An alternative would be the Crowne Plaza, which is right next to beautiful Glover garden.
Stayed 2 nights in Sep 2018
Response from inada on 2018/10/4
Thank you for coming to Hotel Concerto Nagasaki this time. How was the bath immersed in the bathtub unique to Japan? I hope you enjoy it. The atomic bomb museum, Peace Park, which you should not forget as one of Nagasaki's sightseeing spots are within walking distance. In the coming season, we recommend going out for a walk. Thank you for your contribution. We are looking forward to seeing you again.

10/10 Excellent

Michelle, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to peace park and tram stop
Last minute booking and booked a suite. Unbelievable! Large room and own private pool. This is how the other half lives! Restaurant only opened at breakfast but the man in charge of the breakfast was fantastic. We ate mostly Japanese so the food was great. Limited western food eggs and bacon/sausage menu and cereal for less adventurous.
Stayed 5 nights in Sep 2018
Response from inada on 2018/9/27
Thank you for coming to our hotel this time. It was nice to be satisfied during my stay. Please come again. We'll be expecting you

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas in Nagasaki
Short stay over Christmas in Nagasaki, Christian center of Japan. Hotel is in excellent location, minutes to tram which takes you everywhere for 120 yen. Many lovely restaurants less than five minutes away. Room was very nice, temperature control excellent and iPad room electrical control was neat. Wife was fine, no issues. We did not get the breakfast, to many excellent coffee shops nearby. Will stay again.
Stayed 2 nights in Dec 2017
Response from ホテルコンチェルト長崎 on 2018/1/4
当館へご来館頂き誠にありがとうございます。客室・設備面をお褒め頂き5の評価を頂けたこと大変うれしく思います。 また長崎へお越しの際は是非ご利用ください。お待ちしております。 貴重なお時間でご投稿くださりありがとうございました。

10/10 Excellent

???

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from yamauchi on 2024/5/2
この度はホテルコンチェルト長崎をご利用いただき誠にありがとうございます。高評価をいただきありがとうございます。当ホテルでのご滞在をお楽しみいただけたようで嬉しく思います。またのご利用をスタッフ一同心よりお待ちしております。

10/10 Excellent

なみこ

Liked: Cleanliness, staff & service, property conditions & facilities
1人で一泊させていただきました。お世話になりました。 大学病院の近くでしたので、朝もゆっくりできました。フロントの女性の対応も良く安心して泊まることができました。部屋も素敵、浴室も軟水を使用しており、なんとテレビ付き!ドライヤーも2種類。大満足でした。朝食も長崎御前を頼み、最高の朝食でした。外国人のお客様がいらっしゃったようで、その日のフロントの女性が流暢に話をされてました。対応がよかったのですが、その後ろで他のスタッフが仕事上の会話をしていたのか丸聞こえで印象が下がりました。 翌朝、チェックアウトの際、フロント後で男性スタッフか事務所の方なのか分かりませんが、大きな怒鳴り声がフロントまで聞こえました。 これには印象もガタ落ちです。 フロントの男性にも伝えました。笑
Stayed 1 night in Apr 2024
Response from yamauchi on 2024/4/23
この度はホテルコンチェルト長崎をご利用いただき誠にありがとうございます。当ホテルフロントスタッフ、客室設備につきましてお褒めの言葉をいただき大変光栄でございます。また、当ホテル自慢のご朝食もご満足いただけたようで大変嬉しく思います。高評価をいただきながら、スタッフの会話や怒声に関しまして不愉快な思いをさせてしまいましたことお詫び申し上げます。今回頂いたご意見を基に、改めましてより良いサービス向上を目指し精進して参ります。再度お客様にご利用いただく機会を与えてくださいますなら、ご期待に添えますようスタッフ一同励まさせていただきます。ご迷惑をおかけしましたこと重ねてお詫び申し上げます。この度は貴重なお時間で口コミ投稿をいただきありがとうございました。またの機会がございましたらご利用をお待ちしております。

10/10 Excellent

Hatue

Liked: Cleanliness, staff & service, property conditions & facilities
とても、リラックス出来ました 朝食も大満足でした お部屋のアメニティも充実 良い思い出ができた長崎の旅でした ありがとうございました
Stayed 2 nights in Mar 2024
Response from yamauchi on 2024/3/29
この度はホテルコンチェルト長崎をご利用いただき誠にありがとうございます。高評価をいただきありがとうございます。ご朝食の"長崎御膳"は12種類のお料理がお膳に並ぶ当ホテル自慢の朝食ですので、"朝食も大満足"との嬉しいお言葉をいただき光栄でございます。ご投稿を拝読しご満足いただけたご様子がうかがえ大変嬉しく思います。この度は貴重なお時間で口コミ投稿をいただきありがとうございました。また長崎へお越しの機会がございましたら是非当ホテルをお選びいただけますと幸いです。

10/10 Excellent

AKIHIRO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂が広くて快適です。設備は年季が入っていますが、清掃は行き届いていて問題は有りません。アメニティも豊富で、特筆すべきは朝ごはんで、長崎名物を網羅していて、質、量とも最高水準です。
Stayed 2 nights in Feb 2024
Response from yamauchi on 2024/3/1
この度はホテルコンチェルト長崎をご利用いただき誠にありがとうございます。客室やサービス、朝食についてお褒めの言葉をいただきありがとうございます。ご朝食の「長崎御膳」はローストビーフをメインに長崎の食材を使用した12種類のお料理がお膳に並ぶ当ホテル自慢のご朝食でございます。お客様にご満足いただけるようこだわりを持って調理スタッフがお作りしておりますので高評価をいただき大変嬉しく思います。貴重なお時間で口コミ投稿をいただきありがとうございました。またの機会がございましたらご来館をお待ちしております。

10/10 Excellent

チエ

Liked: Staff & service, property conditions & facilities
とても満足しました。
Stayed 1 night in Feb 2024
Response from yamauchi on 2024/2/17
この度はホテルコンチェルト長崎をご利用いただき誠にありがとうございます。「とても満足」とのお言葉をいただき、当ホテルでのご滞在をお楽しみいただけたようで大変うれしく思います。貴重なお時間で口コミ投稿をいただき、また高評価をいただきありがとうございます。またのご利用をスタッフ一同お待ちしております。

6/10 Okay

FUKUSHIMA

Traveled with family
部屋の中に段差が多く、突っかからないよう、落ち着かなかった
Stayed 1 night in Feb 2024
Response from yamauchi on 2024/2/17
この度はホテルコンチェルト長崎をご利用いただき誠にありがとうございます。当ホテルは客室のデザイン上玄関及び室内に段差がございます。お客様にはご不便をおかけしますがご容赦いただけますと幸いです。貴重なお時間で口コミ投稿をいただきありがとうございました。またの機会がございましたらご利用をお待ちしております。

10/10 Excellent

SHUNSUKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from yamauchi on 2024/2/17
この度はホテルコンチェルト長崎をご利用いただきありがとうございます。高評価をいただき大変嬉しく思います。またのご利用をスタッフ一同お待ちしております。

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2回目の利用です。 テレビを見ながらのゆったりとしたバスタイム、 豪華な室内、良いです♪ 長崎宿泊の際は、また利用させていただきます。
Stayed 1 night in Nov 2023
Response from inada on 2023/12/4
いつもホテルコンチェルト長崎をご利用いただき誠にありがとうございます。リピート利用、そしてご滞在にご満足いただけたご様子がうかがえ大変うれしく思います。この度は貴重なお時間でご感想をお聞かせいただきありがとうございます。ぜひ次回のご来館をお待ちしております。

4/10 Poor

Martin

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Executive room is really so so and neither practical neither confortable. The in-room swimming pool is full of chlore and not really appealing. Finally, the restaurant was close. The only positive is the proximity with the bomb museum
Stayed 1 night in Nov 2023
Response from inada on 2023/11/16
Thank you very much for using Hotel Concerto Nagasaki.However, we apologize for not being able to meet your expectations.Thank you very much for taking your valuable time to share your honest feedback.

10/10 Excellent

JUNICHI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食のフレコミに偽りなし!
夫婦一泊で利用しました。レンタカーで行きましたので立地は特に気にせずでしたが、近くに路面電車の駅もあり便利でした。 部屋はやや年季は入っているものの広くてちゃんと手入れはされていました。 楽しみにしていた朝食は良い意味で裏切られ大満足でした! あまりにお腹一杯になってしまったので、予定していた長崎ランチはキャンセルしました(笑) また次回長崎に来る際はまず検討するホテルになりました。
朝食御膳
朝食御膳のローストビーフ
ビッフェの皿うどん
ビッフェのデザート
Stayed 1 night in Oct 2023
Response from inada on 2023/10/31
この度はホテルコンチェルト長崎をご利用いただき誠にありがとうございます。また、大満足とのご感想に大変うれしく思います。朝食「長崎御膳」は日常を離れ、ゆっくりと朝食を召し上がっていただきたいという思いから、長崎ゆかりの食材を用いて小鉢が並ぶ御膳でご提供しております。ご予定のランチをキャンセルされたとは、、大変光栄です!この度は「偽りなし!」とのうれしいご感想と画像の投稿をありがとうございました。ぜひまたの機会がございましたら、ご来館をお待ちしております。

10/10 Excellent

???

Liked: Cleanliness, staff & service, property conditions & facilities
ありがとうございました
Stayed 1 night in Oct 2023
Response from inada on 2023/10/26
この度はホテルコンチェルト長崎をご利用いただき誠にありがとうございます。また、高評価の投稿に感謝申し上げます。またの機会がございましたらご利用をお待ちしております。

8/10 Good

??

Liked: Cleanliness, amenities
よく見ると、施設自体は年季が入ってそうですが、内部がゴージャスでテンションあがりました(元が元だけに?)。お風呂は広くてテレビも付いてるし、洗面台も広くて備品も揃っているし、レンジや小さな水屋があったりと、下手なビジネスホテルに泊まるぐらいなら絶対こちらをおすすめします。ただ、バリアフリーになっていないし、立地的にも年配者には厳しいかと。元が元だけに(何度もすいません)、これは仕方がないのかな。また機会があれば利用したいと思います。
Stayed 2 nights in Oct 2023
Response from inada on 2023/10/26
この度はホテルジョンチェルト長崎をご利用いただき誠にありがとうございます。当ホテルは6年前にリノベーションし開業いたしました。すべての設備が新しくとはなりませんでしたので、年季が入っていると感じられてのかもしれません。ホテルに到着するまでには、坂道か階段を利用する必要がございます。また、ご投稿の通り、バリアフリーではなく、客室には段差がございます。お客様のホテル選びにマイナス面もあるかと思いますが「あったらいいな」を取り入れてお客様に選んでいただけるホテルでありたいと取り組んでおります。この度は貴重なお時間で口コミの投稿をいただきありがとうございます。ぜひ長崎へお越しの機会がございましたら、ご来館をお待ちしております。

8/10 Good

keisuke

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from inada on 2023/10/17
この度はホテルコンチェルト長崎をご利用いただき誠にありがとうございます。また、嬉しい評価に感謝申し上げます。あた、長崎へお越しの機会がございましたらぜひご来館をお待ちしております。

10/10 Excellent

Takuma

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
過ごしやすかったです
Stayed 2 nights in Jul 2023
Response from inada on 2023/7/31
この度はホテルコンチェルト長崎をご利用いただきありがとうございました。またのご利用をお待ちしております。

4/10 Poor

KURAUCHI

Business traveler
Disliked: Staff & service, property conditions & facilities
It looked exactly love motel. Not comfortable with the room, building facility, non-professional concierge, while it is very expensive.
Stayed 2 nights in Jul 2023
Response from inada on 2023/7/12
Thank you for visiting our hotel this time.We are sorry that the room and service did not meet your expectations.Thank you for your advice. We will do our best to exceed the expectations of our customers.

10/10 Excellent

Toyomi

Liked: Cleanliness, staff & service, property conditions & facilities
お風呂が軟水のジェットバスで本当に気持ちが良いです。疲れが取れます。朝食も採算度外視という評判通りの豪華さと美味しさでした。
Stayed 2 nights in Jun 2023
Response from inada on 2023/6/5
この度は当ホテルをご利用いただき誠にありがとうございます。お風呂、朝食とお褒めをいただき大変うれしく思います。今年3月、これまで以上にお客様に喜んでいただきたいと朝食を見直し、長崎づくしの朝食「長崎御膳」の販売をスタートいたしました。おかげ様で大変好評をいただいており、採算度外視の効果かとも思っております。この度は貴重なお時間で口コミの投稿をいただきありがとうございました。長崎にお越しの際にはぜひご来館をお待ちしております。