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"This hotel is so pretty, the art is amazing, the location is exceptional. Staff is wonderful"

"Everything!! It was wonderful "

"We enjoyed our weeks stay. The room was small but served our needs. The beds were comfortable and the shower/bath was really good. Very lively lobby and restaurants made the hotel feel friendly and welcoming. The breakfast buffet is definitely worth adding. We enjoyed it every morning and found the variety was enough to keep us happy. The food is excellent quality. We also ate in the restaurant several nights including the rainy cold night we arrived from NYC. Only minus is the advertised laundry room is very small for an entire hotel and was always busy. So factor that into your stay."

"Clean room, shops and train station nearby."

"The staff at the front desk, the concierge, the cleaning staff all were excellent and very kind and professional. Me and my daughters enjoyed our room and our stay, it was spacious and the overall experience was wonderful. Would definitely recommend. Clean and friendly hotel and staff. "

"The nicest hotel I have ever been to. The rooms were impeccable and the view was stunning. The staff was very nice and helpful as well, and the taxis are always coming to the front of the hotel so it’s easy to get around if you need one. "

"On the back side of kabukicho away from the heavy traffic. Would book again."

"Very clean room , staff attentive, would like to stay again "

"Excellent stay, and I appreciate the hotel adding in an extra night for our 3 rooms during a busy New Years break. It's a bit removed from the hustle and bustle of other parts of Tokyo, but well served with the train and subway lines and having the Ariake Gardens attached directly to the hotel was a nice bonus! We would stay here again."