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"Getting around the property and the shopping center was convenient with the buses provided by the hotel. Lots of washers in the laundry area. I love the individual cabins scattered around the property. Makes it feel like you're in the woods. Great place for families!"

"Very clean and well maintained hotel. Staff were very helpful they had a native English speaker at the desk. Great amenities. "

"Big rooms. Clean and modern. Great staff at the front desk"

"Staffs very friendly and helpful, room are clean, breakfast was excellent, nearby shops just 2 minutes away."

"The room was very clamped with 2 beds. Practically no space for luggage. However the breakfast spread was good."

"Every time we come to Karuizawa, we stay in this hotel because it is convenient for us to go anywhere."

"The most beautiful hotel that we have ever stayed !!!!! We experienced a great moment there. Thank you very much !! I appreciate it. I will definitely come back again."

"Good breakfast, friendly staff, clean room"

"Brand new, beautifully clean, fantastic staff. In a wonderful forest location and one of the best buffet breakfasts we’ve had."