Find Pet-friendly Hotels in Mystic - New London, CT

"I just wish the carpet of the hallways were nicer and the pipes were covered. "

"Huge, clean room. Great location. Will definitely return! "

"I was very surprised at the upkeep off the property and room, it was poor condition. Furniture of the room was not appealing at all, heavily damaged tables, the condition of the bathroom tub was horrible and looked dirty, I barely wanted to shower. There was hair that did not even belong to me on the floor when we got into our room on the bathroom floor, very discouraging to make myself comfortable in the room. I was very upset and disappointed as this was suppose to be a Hyatt hotel. I was shocked at the condition of the rooms. "

"Not near what I was expecting. Booked it for our 22 wedding anniversary. Walked into room with a couple dead bugs on the floor , stain on the sheets . Dirty windowsills and a bed that was sunken down in middle it was 3 am so I just went to bed . The next day I went to front desk she kindly switched us to the room Nextdoor. It was a bit better the tv worked the other room it didn’t. Seems a bit more clean and the microwave now worked also . Jetting tub was nice to relax. Not saying it was the worst in the world but it would definitely use some upgrades and some work on the grounds itself outside for sure . Don’t think we will go back you can simply find better for the amount they charge for a night . "

"Clean room. Front desk manager not friendly. Needed bedding for pull out couch. Said they would bring up shortly but it never arrived. Kid slept on mattress with a blanket. Not happy. Had medical emergency in middle of night and desk staff had no idea where the nearest hospital was. Smiled but clueless. Language was a challenge. Would not likely stay here again "