Cottages in Muskegon County

"Staff was friendly, very comfortable beds, a little dated"

"Make certain your staff is trained to lookup rewards and apply towards the bill or have them offer to get a knowledgeable staff member to assist. Repair the cracked/damaged bathroom tile and tub. The sink faucet was in poor repair Beds were comfortable. "

"Room was fine. 1st night was kept up by kids running in the room above us. Could do without the music in the hall way from staff during the day. Sounded like water running four a long time the 2nd night somewhere around our room. No breakfast food in the morning. Only coffee was in your room but i would say bring your own creamer. Powedered they give you doesnt dissolve. "

"The rooms are all redone. It was clean and no bugs!! Loved that if I needed a shower chair there was one available already in the bathroom. Breakfast was great and the staff was amazingly kind. Definitely will be returning when its time to stay in the area again."

"Hotel room was dirty. Woke up at 2am to find roaches, immediately left and was still charged for entire night. Awful do not recommend "

"The staff were the best!! I even ate snow for the first time being with a staff member!! I”m from California and never been in a snow storm!! It was the most beautiful creation by God that I have ever seen. Just watching the ice sickles grow everyday was breathtaking. Also went for school and they made sure I took some breakfast before the breakfast bar had opened. Lastly to love transparent I’m Black and was in a small rural area and everyone was welcoming and loving! I would stay there again a million times."

"We really enjoyed our stay. The room was clean. The kitchen, dual head shower, jacuzzi and fireplace made for an out of the normal hotel experience. The staff was friendly and helpful "

"My wife & I were in town for 1 night to enjoy a little getaway. We booked this hotel based on photos & location. The hotel itself was incredibly clean & attractive. The staff were very friendly & polite. The room was a nice size & overall incredibly comfortable. Everything was neat & clean & housekeeping is definitely doing a great job. Our only complaints regarding our stay was the general maintenance of the facility. For reference & so you can avoid the issues we had, or if by a long shot management reads this maybe they can make sure the issues get addressed, we were in room 303. The first issue we had was minor & would not have affected our review, it was just an inconvenience but could lead to a major problem for the hotel. When showering, the glass doors would not stay closed. They need adjusted as they would roll open 8” while showering. We had to wedge a washcloth under the bottom of the door to keep them shut & prevent water from dumping on the floor outside the shower. This was just an inconvenience for us but could lead to loose tile flooring, mold or even damage to the ceiling below if not addressed. The main issue is that there were somewhat strong winds the night we stayed. Our room overlooked the roof of the hotel. There is an obvious seal fail or caulking issue on the window. ALL NIGHT LONG we listened to a whistling sound from the wind. Neither of us slept much; it ruined a great trip. The next morning we were exhausted & spent the day trying to sleep. "

"Room was very cold upon entry and took a long time to warm up. Clock radio was broken and buzzed all night. Sink faucet leaked on bathroom floor. Room was clean and sufficient for a weekend stay. Bed was comfortable and clean."