「The staff were amazing. Nothing was too much trouble for them. They were always smiling!
The air conditioner in our room was leaking water onto the floor on our arrival. We reported it and it was fixed immediately.
The tv did not work but on reporting it, it was replaced by another.
The tap in the wash basin was extremely loose but was attended to after we reported it.
The room was very clean and the housekeeping staff did a very good job!」
「This was a perfect place to spend the night for a ferry ride to Nusa Penida. I highly recommend it. Walking distance to ferry terminal, even with luggage. The breakfast was delicious. Beautiful grounds, quiet, spacious room, comfortable bed- we have no complaints.」
「The driveway to the guesthouse was appalling. It was so narrow that most Grab bookings would message asking us to meet them on the road as the driveway was too small for them to come down. It also needs to be paved or concreted to make walking on it, especially at night, a little safer.
The paving inside the guesthouse is not suitcase friendly as it is slabs of concrete with large gaps in between. We only had two small suitcases, so it wasn't too bad, but if anyone had bigger or heavier cases,...
「The stay was ok.
Staff were friendly and was always ready to offer assistance. And garden was maintained and cleaned.
Beds were comfortable.
Rooms were clean but could require more attention to detail.
We stayed during christmas season, and understood that it is the busy season.
When we arrived, one of our rooms were not ready yet and have to wait an hour after expected check_in time. It was ok, however, we were tired after a long flight. And waiting for a room that you would expect to...
