Nestled near Nymphenburg Palace and Frauenkirche, Empress Hotel offers a serene retreat with a charming garden and inviting terrace. Connect to WiFi, enjoy free newspapers, or seek assistance from the multilingual staff for an unforgettable experience.
Check-in start time: 3 PM; Check-in end time: 10 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
The front desk is open daily from 7 AM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of EUR 15.00 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 60.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 15 per person
Self parking fee: EUR 12.00 per night
Pet fee: EUR 15.00 per pet, per day
Service animals are exempt from fees
Rollaway bed fee: EUR 60.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Frequently asked questions
Is Empress Hotel pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 15.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at Empress Hotel?
As of 2026/5/21, prices found for a 1-night stay for 2 adults at Empress Hotel on 2026/5/25 start from NT$3,100, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for EUR 12.00 per night. Limited spots are available.
What time is check-in at Empress Hotel?
Check-in start time: 3 PM; Check-in end time: 10 PM.
What time is check-out at Empress Hotel?
Check-out is at noon.
Where is Empress Hotel located?
Located in Hadern, this hotel is within 6 mi (10 km) of Hellabrunn Zoo, Viktualienmarkt, and Nymphenburg Palace. Marienplatz and Frauenkirche are also within 6 mi (10 km). Grosshadern U-Bahn and Großhadern Station are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We have stayed at the Empress several different times. It’s a great location, convenient to transportation and shopping. The rooms are very nice. The breakfast buffet is varied and delicious and we highly recommend staying here.
Good location close to the tram stations. Property was ok, quite dusty and didnt seem to be cleaned very well. Toilet went werid the last day there and continually ran the while night.
The hotel is just by a metro station and a supermarket, so great location. Staff was nice and helpful. Reception closes at 8 PM, which almost caused us a big issue. Our passports were locked in a safe, but pin was not working. We needed a key. There was nobody to open the safe to us when we return to the hotel
At 9:30 PM. After a few phone calls to the HDQ team and talking to the people at the Indian restaurant next door, they figure out a way to open the safe and saved the day, orher use we would miss out flight at 3 am, since they don’t open until 7. The room was big and comfortable.
The room was clean, comfortable and fairly spacious, and the staff were very friendly, although we were not told how to get back into the building when reception was closed. Although the hotel is quite close to an U-Bahn station, it takes a while to get there from the centre which wasn’t always ideal. Still a comfortable, quiet place to stay though and would recommend this hotel.
Luke
Stayed 2 nights in Jul 2024
Verified
4/10 Poor
Manon
2024/7/3
Liked: Staff & service
Disliked: Cleanliness, amenities
The room was ok. Dishes weren’t properly done so had to redo them before using. There was also a dirty towel in our bathroom when we arrived, which wasn’t great. Overall the rest of the room was clean and comfortable. We traveled with our two kids (5 and 8) and it was a great set-up for us. Easy to access the subway (a 5 min walk) and organic grocery store and regular grocery store within walking distance as well.
Manon
Stayed 2 nights in Jun 2024
Verified
6/10 Okay
Juliet
2024/8/18
Liked: Cleanliness, staff & service
Close to underground station so easy access to city centre. Convenient parking under hotel. Clean room. Nice to have a balcony, and shutters on window. Very good restaurants (Indian next door and Italian nearby) and a supermarket close by.
Beds had quite hard matresses and awful pillows, so not comfortable.The curtain fell off when we closed it! The bathroom was a bit smelly. Very hot room (to be fair the temperature was particularly high when we stayed) and while we were grateful for the fan the room was very hot and the fan was noisy.
Convenient to the subway line. Area is nice & peaceful..
close to REWE grocery store..
Though upon checking-in the staff did not tell us that there is free coffee in the morning which we could have made our stay more nicer.
There is no air condition in the room, feels hot during the day, even when windows are open..
Do not recommend! Booked this stay because listing had laundry listed but upon arriving, front desk Clerk Laura said no that’s not true. She didn’t offer any complication or help. Instead, she took a screen shot off the listing and later deleted that fact. I contacted hotels and they only offered me a credit towards a future visit. They also contacted Laura who agreed they don’t have laundry but no solution and no credit or refund. Additionally our room was directly above an Indian restaurant where it was noisy. People stood out front smoking which wafted straight up into our windows in addition to the street noise.
Wir haben als fünfköpfige Familie eine Nacht in diesem Hotel verbracht und waren rundum sehr zufrieden. Besonders gefreut hat uns die überraschende Aufwertung auf ein größeres Apartment. Die Betten waren ausgesprochen bequem und auch die Ausstattung ließ keine Wünsche offen. Wir haben uns sehr wohlgefühlt und kommen gerne wieder!
Wir waren wirklich überrascht, wie groß, das Apartment war
Anna
Stayed 3 nights in Apr 2026
Verified
8/10 Good
Guido
2026/1/3
Liked: Cleanliness, staff & service, amenities
Stanza pulita, spazio sufficente per 4 persone.
Vicinissima alla fermata della metro che in 15 minuti ti porta in centro.
Si può parcheggiare in strada abbiamo sempre trovato posto.
Personale gentile e disponibile.
Le uniche due note negative; il divano letto davvero troppo duro è stato doloroso dormirci e la tapparella della finestra sopra il divano letto che non oscurava assolutamente nulla. Un peccato perché le altre due finestre hanno le persiane.