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Reviews of Turtle Hotel and Resort

3 out of 5
Turtle Hotel and Resort
50, Andheri Sport Complex, Mumbai, Maharashtra

Reviews

6.4
Rating 10 - Excellent. 1 out of 5 reviews" "
Rating 8 - Good. 2 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 1 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

6.4/10

Cleanliness

6.4/10

Staff & service

8.0/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Shalaka

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A total scam
This is *Not* a 3-star hotel! It is a scam operation run by a bunch of liars. Problem started right from check-in - they delayed by several hours stating the room wasn't ready. The room was terrible - check the pictures. The swimming pool is only for looking at. They say to swim you need a medical certificate! The pool actually belong to nextdoor club.
Stayed 1 night in Oct 2023
Response from Inder on 2023/11/4
Dear Salakha madam We are sorry to hear about your uncomfortable stay. I investgated and came to know that these pictures are from different room where the repairing work was going on , you can see in the pictures. Ma'am you were in different room not in this. As you know swimming pool depth is 14 feet so just for precaution we need medical certificate.Thanks

4/10 Poor

Amit Singh

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
mentionwitu swimming pool but in actual no swimming pool service available and water logging problem in washroom.
Stayed 2 nights in Apr 2023

10/10 Excellent

desh

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, and very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel to anyone visiting this hotel
Stayed 1 night in Apr 2023
Response from DEEPIKA on 2023/4/19
THANKS

8/10 Good

Norbert

Liked: Cleanliness, staff & service
Alles gut, außer Laut!
Leider sehr laut, ansonsten ok! Personal sehr freundlich. Gute Lage, nahe bei Metro.
Stayed 3 nights in Feb 2024

8/10 Good

Norbert

Liked: Cleanliness, staff & service
Laut, aber sauber und freundlich
Das Botel befindet sich in einen Sportkomplex. Entsprechend laut war es bis spät in die Nacht.
Stayed 1 night in Feb 2024