Deluxe Room | Rollaway beds, free WiFi
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Reviews of Treebo BKC

3 out of 5
Treebo BKC
SRA Commercial Building No. 11, Next to Trade Centre, Bandra Kurla, Mumbai

Reviews

3.4
Rating 10 - Excellent. 0 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 0 out of 7 reviews" "
Rating 4 - Poor. 2 out of 7 reviews" "
Rating 2 - Terrible. 4 out of 7 reviews" "

4.2/10

Cleanliness

4.4/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Liked: Room comfort
Very basic property whose only plus is the closeness to the US consulate.
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
Nere visa Office but area is not good
Very dirty area & toilet was not clean I’m very disappointed
Stayed 1 night in Aug 2018

2/10 Terrible

Ankush, Boston, MA

Disliked: Staff & service, property conditions & facilities, room comfort
Negative star for the staff. My wife had a VISA interview so I booked this hotel which is near to the consulate. She was staying alone in the room. She has been waked up by the staff in the mid night around 3 am, just to check if she is staying alone. Even a staff went inside her room and checked the bathroom to check if someone else is staying there. Worst hotel, No women safety. Very rude staff. Would never recommend to anyone to stay there.
Stayed 1 night in Jul 2018
Response from Team Treebo on 2018/8/3
Dear Guest, Thank you for your feedback. We are deeply disappointed to learn about your experience. This is not the kind of experience we would like to give to our guests. We have taken your feedback very seriously. Our team will get in touch with you soon. Warm Regards,

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room wasn't clean enough. The only advantage is VaC center is near to this hotel.
Stayed 1 night in Jun 2018
Response from Team Treebo on 2018/7/31
Dear Guest, Thank you very much for choosing to stay with us and sharing your feedback. We are disappointed to hear about the experience you had during your stay with us. We have noted the issues highlighted by you and have forwarded this to our team to take appropriate action. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better. Best Warm Regards,

2/10 Terrible

Juhil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
so bad ..
Bad experience of my all traveling in first time ..arrogant nature of staff ... and then gave lower category to treebo ‘s booked customer ..
Stayed 1 night in Jun 2018
Response from Team Treebo on 2018/7/31
Dear Guest, Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience for our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better. Warm Regards,

8/10 Good

aashit, JAMNAGAR

Liked: Cleanliness, staff & service, room comfort
Near american embassy
Everything good except food which needs drastic improvement and tv was not working
Stayed 2 nights in Jun 2018
Response from Team Treebo on 2018/6/24
Dear Guest, Thank you so much for choosing to stay with us and sharing your valuable feedback. We will definitely work towards addressing the concerns and improvement areas highlighted by you. We hope to have further opportunities to serve you better. Best Wishes,

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Team Treebo on 2018/6/24
Dear Guest, Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience for our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better. Warm Regards,