Near International Airport, Church Road, Close to Airport Road Metro Station, Mumbai, Maharashtra
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 38 out of 120 reviews" "
10 - Excellent
38
Rating 8 - Good. 43 out of 120 reviews" "
8 - Good
43
Rating 6 - Okay. 15 out of 120 reviews" "
6 - Okay
15
Rating 4 - Poor. 10 out of 120 reviews" "
4 - Poor
10
Rating 2 - Terrible. 14 out of 120 reviews" "
2 - Terrible
14
8.0/10
Cleanliness
7.8/10
Staff & service
7.0/10
Amenities
7.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Excellent
Ramakrishna
2024/3/10
Ramakrishna
Stayed 1 night in Mar 2024
8/10 Good
Sunit
Traveled with family
2024/3/10
Liked: Amenities
Close to the airport, clean rooms, decent amenities. Quick checkin and helpful staff.
V good staff ! Helpful but the area outside was not good
ANA
Stayed 3 nights in Jun 2023
8/10 Good
Luis
Traveled with group
2023/6/3
Liked: Cleanliness, staff & service, room comfort
Great hotel....but dont book 7th floor
This is now one of my favorite boutique hotels in Mumbai....it has a fresh and modern look. Rooms are clean and well appointed. My only drawback was we upgraded to a club room and was assigned the 7th floor which is right below the restaurant....bad idea if you're looking to get a good night's rest...noise from the restaurant until midnight or later and then again around 6am in preparation for breakfast...hotel staff did not metion noise factor at checkin...and no compensation offered... i wouldn't mind staying here again but stay away from the 7th floor
Very good location near the airport. Fantastic roof top bar/restaurant with great food and drinks. Staff were friendly and always happy to help. Room had a window but designed for curtains to not open. Would recommend and would stay there again.
Bed was super comfy, great amenities, close to the metro station which made it easy to get around town. The restaurant and bar at the hotel was also amazing!
corinna
Stayed 2 nights in Feb 2020
Response from Jay Masurekar on 2021/2/11
Dear Corinna
Thank you for your positive feedback. We are happy to know that you had a comfortable and Great Stay!
We look forward to your next stay with us.
With warm regards
Team T24 Residency
2/10 Terrible
Tesh, USA
Business traveler, Traveled with partner
2020/1/29
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
They treat the females like prostitute. Sorry.... don’t recommend this property to any one. Their staff belongs in a police station, not front desk of hotel.
Close to the airport so convenient friendly staff and good service in general
Verified traveler
Stayed 3 nights in Nov 2019
Response from Jay Masurekar on 2021/2/11
Dear Guest
Thank you for your positive feedback. We hope we have an opportunity to serve you on your next visit to Mumbai.
With warm regards
Team T24 Residency
It was a good place with good service and good staff.
Verified traveler
Stayed 3 nights in May 2019
Response from Jay Masurekar on 2021/2/11
Dear GuestThank you for choosing to stay with us and for the positive feedback. We look forward to welcoming you again soon and hope that we are your preferred hotel on all your future visits to Mumbai. With Warm Regards Team T24 Residency
Property is rated higher than what it should be. Breakfast was good and people serving breakfast were extremely friendly. Reception checking in was poor.
Verified traveler
Stayed 1 night in Apr 2019
Response from Jay Masurekar on 2021/2/11
Thank you for your feedback. We are happy to know that you enjoyed our breakfast and service. We apologise for any delay at the time of check in and hope that you give us an opportunity to serve you on your next visit to Mumbai.
With warm regards
Team T24 Residency
It is a newer hotel. Rooms are good to foreign standards. International Airport very close by. Staff is friendly, and helpful. Lobby area is a little small...... however there is a restaurant on the 8th floor where you can meet someone and it is open late everyday.
Verified traveler
Stayed 2 nights in Feb 2019
Response from Jay Masurekar on 2021/2/11
Thank you for your wonderful feedback.
With warm regards
Team T24 Residency
Excellent cusotmer service. Was guided well and made the stay pleasant
Raja
Stayed 2 nights in Sep 2018
Response from Jay Masurekar on 2021/2/11
Dear Raja
Thank you for your kind words. We are pleased to read that you had an excellent stay.
We look forward to seeing you on your next visit.
With warm regards
Team T24 Residency
8/10 Good
Verified traveler
2018/7/29
Liked: Cleanliness, staff & service, room comfort
A good location to the airport and if you have business in that area. Not the location to be to travel to south mumbie as roads are very busy and traffic slow
Had nice stay. Staffs were courteous and we'll manoured. They were helpful and provided assistance to me to go to doctor.
Verified traveler
Stayed 3 nights in Jul 2018
Response from Jay Masurekar on 2021/2/11
Dear Guest
Thank you for choosing to stay with us and for the positive feedback. We take pride in our service and were more than happy to assist you at your time of need. We look forward to welcoming you again soon and hope that we are your preferred hotel on all your future visits to Mumbai.
With Warm Regards
Team T24 Residency
Dear Michelle
Thank you for choosing to stay with us and for the positive feedback.
We look forward to welcoming you again soon and hope that we are your preferred hotel on all your future visits to Mumbai.
With Warm Regards
Team T24 Residency
The hotel doesn’t have the amenities of a 4 star hotel
Verified traveler
Response from Priya Xavier on 2018/4/6
Dear Guest,
Thank you for choosing to stay at T24 Residency during your recent visit to Mumbai, India.
We read your review with concern and regret any inconvenience caused to you. We would have much appreciated some more details of your stay, which have led you to have this perception of our hotel. This would help us to address your feedback more appropriately.
The team at T24 Residency looks forward to being of service to you again in the future.
With warm regards,
Team T24 Residency
The hotel is outdated and the material of the hotel have aged quicker than they should have. Not a business hotel and I would not rate it more than a 3 Star hotel. The pictures online are deceiving.
Adnan
Stayed 1 night in Jan 2018
Response from Guest Relation Executive on 2018/2/6
Dear Guest,
Thank you for choosing to stay at T24 Residency during your recent visit to Mumbai, India.
We read your feedback with concern and would like to clarify that the marketing communication of our hotel depicts the hotel as it is. We would have liked to know which facilities and services at our hotel did not match with your expectations to meet the standards of a business hotel, in order for us to work on the same.
Nonetheless, we thank you for your feedback, as that lets us know how our guests felt at our hotel. The team at T24 Residency hopes to be of service to you again in the future.
With warm regards,
Team T24 residency