Front of property

Reviews of Sai Palace Inn

3 out of 5
Sai Palace Inn
Gopal Krishna Restaurant, Nehru Road, Near Santacruz East Railway Station, Mumbai, Maharashtra

Reviews

6.8
Rating 10 - Excellent. 1 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 2 out of 5 reviews" "
Rating 4 - Poor. 1 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

6.8/10

Cleanliness

6.4/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
The room was not as shown in the pictures. Big patches of paint were coming off the walls. Bathroom was good. Restaurant and food was good.
Stayed 1 night in May 2017

10/10 Excellent

Nazeer Hussain, Pune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel to stay with Family
Hotel is very near to the market place it has its own restaurant and the food is very good, no need to worry food served is Pure Veg so anybody can have food food is also good for children Rooms are small, but are clean provided with mineral water, wifi , toiletries, Towels, early morning newspaper included breakfast - indian style (idli/dosa/wada/upma, tea/coffee, juice) - continental style (toast/bread butter..., tea/coffee, juice) Staff was courteous, room service was fast Parking space available for car AC in the room was also functional

8/10 Good

VIKRAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT LOCATION AND EXCELLENT SERVICE
VERY GOOD HOTEL WITH GREAT LOCATION AND EXCELLENT SERVICE. GOOD CHOICE OF FOOD AND OTHER FACILITIES.

6/10 Okay

Dhiren

Good budget hotel
Ok stay Cleanliness can be improved
Response from General Manager on 2017/2/12
YES SIR THANKS WE WILL DEFENATELY DO THAT

4/10 Poor

Sumedh Rane, india

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are good but Not Clean
Pro- Room was well designed and restroom was also well fitted cons - Mosquitos , AC not cooling the room enough , their Card machine did not work properly.
Response from General Manager on 2017/2/12
NEXT TIME WE WILL SERVE YOU THE BEST