It is not a good hotel to stay. However, in Navi Mumbai, good hotel is rare.
So, the performance just meet the expectation. If your customer provide you other options, please make sure you choose it.
NING
4/10 不太好
真實旅客
2011 年 11 月 18 日
真實旅客
2/10 很糟糕
shiba
商務旅客
2025 年 3 月 6 日
不喜歡:員工素質和設施服務
Many dusts in room, cannot stop runny nose
Even booked taxi day before, no one takes care.
I will not use the hotel anymore.
shiba
於 2025 年 3 月住了 2 晚
4/10 不太好
TSUTOMU
商務旅客, 團體旅遊
2025 年 2 月 14 日
不喜歡:整潔度、員工素質和設施服務
nothing.
TSUTOMU
於 2025 年 2 月住了 1 晚
4/10 不太好
Stephan
商務旅客
2025 年 2 月 2 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I stayed in this hotel for 8 days and wow. Four stars, never in a million years. To be honest the worst hotel in a good 20 years and I normally only stay in 4 or 5 stars hotel within my frequent business and private travels.
Here are a few points:
- if you want a decent 4 star hotel, go down the street to the Four Points. Unfortunately it was booked out due to a concert.
- I left the hotel on Monday morning at 8.30am and somebody was sleeping on a two seater couch in the hallway.
- dirty dishes everywhere in the hallway from room service when I came back to to hotel in the middle of the night although always around 5 people nicely chatting at the reception instead of cleaning this mess up
- dirty socks laying in the middle of the hallway
- the aircon in my room looked so run down and was loud. I couldnt switch it off whatsoever. I was just waiting when it fell off the ceiling
- every night endless mosquitos in the room but I couldnt find where they came in considering that you couldnt open any window. the hotel didnt provide any anti mosquito plug ins like the three star hotel next door for example.
- one the the room wasnt done although I told them in the afternoon when I quickly dropped off my backpack.
- the area around is full of overnight parked trucks and truck drivers and consequently a lot of street hookers.
- hallways and room just run
down
Those are just the main points. So if you expect a four star standard do not chose this hotel.
Stephan
於 2025 年 1 月住了 8 晚
8/10 不錯哦
SAIKAT
2025 年 1 月 17 日
SAIKAT
於 2024 年 12 月住了 2 晚
4/10 不太好
Sul Ki
商務旅客
2024 年 12 月 21 日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Sul Ki
於 2024 年 12 月住了 4 晚
2/10 很糟糕
Cigdem
商務旅客
2024 年 8 月 4 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
One word: bad
Cigdem
於 2024 年 8 月住了 3 晚
6/10 一般般
hounsik
商務旅客
2024 年 7 月 23 日
need to be renewal
hounsik
於 2024 年 7 月住了 3 晚
4/10 不太好
SUKHO
2024 年 3 月 1 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
SUKHO
於 2024 年 2 月住了 1 晚
8/10 不錯哦
Sunil,Westford
家庭旅遊
2023 年 11 月 22 日
喜歡:員工素質
Room was spacious. Bed was comfortable. However, bedsheets had stains on them. Bath soap was tiny and hard as rock.
Sunil
於 2023 年 11 月住了 1 晚
2/10 很糟糕
Waseem
情侶出遊
2023 年 9 月 20 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Worst hotel
They will bill you for things which you haven’t utilised (like mini bar)
Their food is worst
They have a horrendous policy of no outside food
Rooms are not worth 4* rating
There is no hot water 24/7
Waseem
於 2023 年 9 月住了 4 晚
8/10 不錯哦
Omkar
2023 年 9 月 20 日
喜歡:整潔度、員工素質和住宿環境和硬體
Omkar
6/10 一般般
Adish
商務旅客
2023 年 3 月 27 日
喜歡:整潔度
不喜歡:員工素質、住宿環境和硬體和客房舒適度
Not worth for the tariff paid
Whole night fighting with Mosquitos. Food was good but Restaurant service not appropriate.
Adish
於 2023 年 3 月住了 1 晚
6/10 一般般
Srivathsan
家庭旅遊
2023 年 1 月 12 日
喜歡:整潔度和員工素質
不喜歡:設施服務和住宿環境和硬體
Bad location, in middle of truck stop. No stores near by for 1/2 km. Facilities in rooms broken including hot water, no attention to detail.
Excellent staff, food is great.
Srivathsan
4/10 不太好
Marcel
情侶出遊
2022 年 12 月 14 日
不喜歡:整潔度
De kamer was overduidelijk niet goed schoongemaakt. Er lag veel stof en vuil in meerdere hoeken van de kamer. Het beddengoed was gewassen, maar bevatte vlekken.
Qua service was het onprofessioneel. Je vraagt om een taxi en men geeft aan dat deze er met 10 minuten is. 15 minuten wachten en vervolgens blijkt dat er überhaupt niet voor je is gebeld.
Marcel
6/10 一般般
Amitava
親子旅遊
2022 年 9 月 19 日
Conveniently located, easy access to Vashi sector 17, 10 markets. The property is located in busy Truck terminal which I did not like. Room and hallway were damp, need better ventilation. Elevators are very tiny, need bigger lift that can accommodate 6 people comfortably. Overall I found the hotel pricy and not value for money.
Amitava
於 2022 年 9 月住了 7 晚
10/10 有夠讚
Girish
團體旅遊
2022 年 1 月 10 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
It was
Girish
於 2021 年 12 月住了 1 晚
10/10 有夠讚
Regina Lobo
商務旅客
2021 年 1 月 23 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Wonderful stay at Royal Orchid Grazia
My stay was good. Amrut was the person who out did herself. Thank you Amrut.. God bless you and your team abundantly.
Regina Lobo
於 2021 年 1 月住了 1 晚
10/10 有夠讚
真實旅客
家庭旅遊
2019 年 12 月 15 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent Stay!!!
Having stayed at a few hotels in Mumbai over the past few years, this one has been the best one so far.
On arrival to the hotel, we requested to change rooms as there was some building work going on within the corridor. The change of room was dealt with promptly and efficiently. On arrival into the room, the room was very spacious and comfortable. Breakfast and dinner was excellent too. We stayed here to watch the Cricket at Wankhede from England and I have to say that the hospitality from ALL staff is the best I’ve ever experienced. The establishment is of 5 star quality - I would recommend this hotel to my family and friends. Thank you for a great stay - I’m due back in Mumbai in a few weeks and will be booking again
真實旅客
於 2019 年 12 月住了 3 晚
4/10 不太好
真實旅客
親子旅遊
2019 年 12 月 2 日
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
Royal Orchid is a great property, rooms are clean and well maintained. We, however, had a poor experience. We booked two non-smoking rooms and requested rooms that were close together. Check-in staff allocated two rooms next to each other BUT these were smoking rooms and one reeked of smoke. Then we were told there were no other rooms, and we could only be moved to non-smoking rooms the following day. We were given no notice that we were allotted smoking rooms, we found out when we got in. We asked for an extra bed in the one room (which wasn't as bad as the other smoking room) and all 5 of us (2 kids included) spent the night there.
Next day they did move us into non smoking rooms - however, we asked for a refund of the first night (of one room). Was denied. Not staying there again!