Super Deluxe | Free rollaway beds, free WiFi
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Reviews of Hotel Modern

2.5 out of 5
Hotel Modern
81 Modi Street, Fort Market, Near CST Railway Station, Mumbai

Reviews

4.0
Rating 10 - Excellent. 0 out of 13 reviews" "
Rating 8 - Good. 2 out of 13 reviews" "
Rating 6 - Okay. 2 out of 13 reviews" "
Rating 4 - Poor. 3 out of 13 reviews" "
Rating 2 - Terrible. 6 out of 13 reviews" "

4.2/10

Cleanliness

4.4/10

Staff & service

2.0/10

Amenities

3.8/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

Amit

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Worst, not meeting anything that is shown on Expedia website. Room condition is too bad and very small space. Not suitable for family. Bachelor can stay just for sake of sleeping at night.
Stayed 1 night in Feb 2024

2/10 Terrible

Nagaraju

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible hotel.
Stayed 1 night in Dec 2023

2/10 Terrible

Nagaraju

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad location without any facilities mentioned on the site. No breakfast and room provided is pathetic. Not worth at all for the price.
Stayed 1 night in Dec 2023

4/10 Poor

Joseph

Disliked: Cleanliness, property conditions & facilities
Bedbugs in some rooms. Small and internal rooms.
Stayed 4 nights in May 2023

2/10 Terrible

Rita

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrifying
Stayed 2 nights in Feb 2023

6/10 Okay

Valur

Liked: Staff & service
Stayed 2 nights in Jan 2023

2/10 Terrible

Bhagwan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
3rd grade hotel and 3rd grade service provider
The hotel did not honour a confirmed booking. The booking was done in october 2018 for a stay in january 2019.
Stayed 1 night in Jan 2019

4/10 Poor

kym

Liked: Room comfort
Disliked: Cleanliness, staff & service
Close to Railway but not great
Not so good. Under renovation. Did store our luggage though. Will be nice in a few months. No breakfast...they need to sort that out
Response from Hussain khan on 2018/3/1
Dear Guest, Greetings from Hotel Modern,Mumbai !!! We thank you for booking with us, and thank you so much for your candid review of your recent stay. We apologise for your inconvenient that you had faced in our hotel. But your positive comment are big source of inspiration for us to do better.

4/10 Poor

kym

Liked: Room comfort
Disliked: Property conditions & facilities
Try again later in 2018
Too be fair the hotel was under renovation and in a few months will be pretty nice. The street outside was dug up when we got there. The first night we booked could not be found on their system and was sorted the next day. When we returned we were charged extra for a room we didn’t ask for. We didn’t argue as we needed them to call a cab. There was no breakfast and no apology for that. But it was really close to the main railway station in Mumbai, you could walk easily so very convenient.
Response from Hussain khan on 2018/3/1
Dear Guest, Greetings from Hotel Modern,Mumbai !!! We thank you for booking with us, and thank you so much for your candid review of your recent stay. We apologise for your inconvenient that you had faced in our hotel. But your positive comment are big source of inspiration for us to do better.

2/10 Terrible

Debbie, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does Not Honor Expedia Reservations
This hotel was the worst experience I've ever had with an Expedia booking. After we booked and prepaid for five nights, the hotel refused to honor the reservation. They claimed they had no record of it and didn't seem to care that we showed them our confirmation. They claimed to be fully booked for part of our stay, and offered us two out of the five nights, only if we paid them in cash. So even though we had prepaid with a credit card, they had the nerve to try to extort additional cash from us. This hotel should not be on Expedia.
Stayed 5 nights in Jan 2018
Response from Hussain khan on 2018/8/17
Dear Debbie, Greetings from Hotel Modern,Mumbai !!! We thank you for booking with us, and thank you so much for your valuable review of your recent stay. We apologise for your inconvenience that you faced in our hotel.

6/10 Okay

Shashidhar, Bangalore

Disliked: Cleanliness, property conditions & facilities, room comfort
Location wise good i.e.near to CST.
Rooms are very small.What is appearing in photos are different in actual.No legspace. Bathroom are very small. No lift.
Stayed 6 nights in Dec 2017
Response from Hussain khan on 2017/12/25
Dear Shashidhar, Greetings from Hotel Modern !!! We thank you for booking with us, and thank you so much for your candid review of your recent stay at our hotel. As per your voucher you had booked a standard room and room size and photos are mention on website. Please be ensure before making any booking. Regards Hotel Modern