They dont answer their phones or whatsapp messages. There are multiple phone numbers online and non of them work. This hotel is not safe. Upon checking in, we sat for 5 minutes deciding if it was worth staying there despite it being a little dirty, come to see a bug crawling on the bed. We immediately checked out. The hotel will not answer the phones for Expedia and therefore we cannot get a refund. THIS IS A SCAM. DO NOT STAY HERE.