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Reviews of Hotel Karishma Dadar

3 out of 5
Hotel Karishma Dadar
Takshashila co-op Hsg Soc 5th floor, Madhavdas pasta road, Mumbai, maharashtra

Reviews

4.4
Rating 10 - Excellent. 1 out of 6 reviews" "
Rating 8 - Good. 0 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 1 out of 6 reviews" "
Rating 2 - Terrible. 3 out of 6 reviews" "

5.6/10

Cleanliness

4.6/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Orlando

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

4/10 Poor

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
Rooms are very small. Staff service is good. There are 2 administrators. One has day shift and other has night shift. The administrator coming in night shift was really co-operative but the administrator in day and noon shift was rude. Overall other staff was really co-operative.
Stayed 2 nights in Aug 2019
Response from Hotel Karishma Dadar on 2019/11/19
Dear Guest, We thank you for choosing to stay with us and sharing your experiences on this platform. It is extremely heartening to learn that our team was able to live up to your expectations and deliver exemplary services to you during your stay at the hotel. The same has been conveyed to them and they are elated with their performance. We look forward to welcoming you aboard during your next visit to Mumbai!! With Warm Regards,

6/10 Okay

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
pros- cleanliness, bedroom cons- staff behaviour is not as expected
Stayed 1 night in Aug 2019
Response from Hotel Karishma Dadar on 2019/11/19
Dear Guest, I sincerely apologize to you for the discomfort you have had to endure as a result of our being unable to deliver some of the basics and thereby not living up to your expectations. We encourage and promote team work and I believe this information has to flow liberally from the top. In our industry, at times, we do face certain crunch situations when every team member has to stand up and participate in order to ensure customer delight. We look forward to welcome you soon. .

2/10 Terrible

Md Marwan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Worst Hotel Experience Thus Far!
The hotel initially didn't want to honor my booking for no discernible reason whatsoever. I had to fight with them for half an hour to get my booked dormitory bed. The hotel reception and service staff are the worst they can be, utterly CRAP. They will insult you to your face and not have the decency of looking at you when talking to them. When they finally agreed to give me my booking I was handed off to three different people. Please know the booking had promised WiFi and showering facilities as I booked a dormitory bed. I didn't expect internet as I have stayed in upscale hotels that had problems with WiFi but how can you not have a showering facility and LIE about it. My booking was for 5 days and I guess they didn't want me to shower for that period. I declined to stay for this reason and then they started arguing about me having to pay a penalty for cancelling my stay. I was literally flabbergasted. I know this is a cheap stay option and I didn't have high expectations but the service here is at a criminal level and they don't want people showering. Also, extremely hard to find and the elevator not accessible to the general public. I got lost the first time there and could only find it after asking around the area and suddenly a boy appeared out of nowhere to take me up. Don't stay here!
Stayed 4 nights in Feb 2019

10/10 Excellent

jeremiah dykes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable yet classy
Nice place value for money.
Stayed 2 nights in Nov 2018
Response from Hotel Karishma Dadar on 2019/11/19
Dear Guest, Thank you for sparing your valuable time to post this exhaustive review of our hotel. It means the world to us! We are humbled to learn that the hard work put in by the team is bearing fruition and we are thrilled that you were privy to such a wonderful experience – “Atithi Devo Bhava!” We once again reiterate our commitment to ensure customer delight and look forward to having you stay with us during your future visits to Mumbai. With Warm Regards,

2/10 Terrible

Eddy

Disliked: Cleanliness, staff & service, property conditions & facilities
ドミトリーを予約したがインド人しかドミトリーは泊まれないから追加料金を払って個室を勧められた。そもそも外国人が泊まれないならエクスペディアに登録するなよ。と思う。ドミトリーが無理ならキャンセルしますとエクスペディア側に伝えたところ、キャンセルはできないと言われた。そんなの、そっちの都合だろ！と強く言い続けてやっとフリーでキャンセルしますと言われたが、いい加減な対応だったので、できないのだろう。ホテルのスタッフも迷惑そうな顔をしていた。 キャンセルできるまでこのコメントは残します。残っている場合はそういうホテルということです。皆さんこのホテルには気をつけてください。 this hotel dormitory could stay only india people. i booked dormitory but i couldn’t stay. and they recommend single room and add price. i didn’t want single room. so i cancelled booking, but expedia stuff said you can’t cancel by free. i said it’s your personal reason! i was angry . finally he accepted my claim. but now i have not get domitory fee. this comment don’t erase until i get back dormitory fee. everybody be careful this hotel.
Stayed 1 night in Jul 2018