Lobby
Check availability

Reviews of Hotel Kalpana Palace

3 out of 5
Hotel Kalpana Palace
181 Patthe Bapurao Marg, near navjeevan society, grant road East, Mumbai

Reviews

4.0
Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 1 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 1 out of 2 reviews" "

7.0/10

Cleanliness

5.0/10

Staff & service

6.0/10

Amenities

4.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Yusuf

Traveled with partner
Liked: Staff & service
The property is in good location transport is always available from outside and from the left side mini roundabout or circle as they call it. The bed sheets needs complete overhaul as they have holes in and stains that are un removable room we stayed in did not have fridge so was disappointing Shower room was good with good water flow and clean condition Towels also has stains and need new ones provided Staff are always helpful if you need anything good prompt service
Stayed 2 nights in Nov 2023
Response from Management- Hotel Kalpana Palace on 2024/1/9
Dear Mr. Yusuf,Namaste!While we appreciate you sharing your valuable feedback, we express deep regret in knowing about the issues you faced and would like to take this opportunity to apologize on behalf of our team.We are looking into each of the points that have been highlighted by you and ensure you that there shall be corrective measures put in place to offer you a better experience.We are happy you liked the location of the property and the service provided by our staff. We hope you give us another chance in the future to provide you with a better experience.Best Regards,Management- Hotel Kalpana Palace

2/10 Terrible

Reena

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from HKP on 2020/1/4
Sorry for the inconvenience .......Hope on your next visit we will provide you with our best service