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Hotel City Palace
2.5 star property

Hotel with free parking, walk to Mohammed Ali Road

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May 2024

Hotel City Palace

Photo gallery for Hotel City Palace

Balcony
In-room safe, desk, blackout drapes, free WiFi
Reception
Shower, rainfall showerhead, free toiletries, towels
In-room safe, desk, blackout drapes, free WiFi

Overview of Hotel City Palace

Reviews
5.0

Popular amenities

  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
  • Air conditioningAir conditioningAir conditioning

Explore the neighborhood

Map
121, City Terrace, Walchand Hirachand Marg, Mumbai, Maharashtra, 400 001
  • Popular LocationSai Pooja Restaurant1 min walk
  • Popular LocationChhatrapati Shivaji Maharaj Terminus Railway Station3 min walk
  • Popular LocationSt George Hospital5 min walk
  • AirportMumbai (BOM-Chhatrapati Shivaji Intl.)53 min drive
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Room options

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About the neighborhood

Mumbai

Hotel City Palace is located in Fort, a neighborhood in Mumbai, and is near a train station. Travelers who have shopping on the agenda can visit Mohammed Ali Road and Colaba Causeway, while those looking for another kind of activity may want to check out Mandwa Ferry Terminal. Maharashtra State Lawn Tennis Association and Taraporewala Aquarium are also worth visiting.
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What's nearby

  • Mohammed Ali Road - 9 min walk
  • Colaba Causeway - 19 min walk
  • Chhatrapati Shivaji Maharaj Museum - 2 min drive
  • Gateway of India - 2 min drive
  • Wankhede Stadium - 5 min drive

Getting around

  • Chhatrapati Shivaji Maharaj Terminus Railway Station - 3 min walk
  • Mumbai CSMT Station - 5 min walk
  • Chhatrapati Shivaji International Airport (BOM) - 55 min drive

Restaurants

  • Pancham Puriwala - 1 min walk
  • Aaram Vada Pav - 3 min walk
  • McDonald's - 3 min walk
  • KMC - 3 min walk
  • Balaji Dosa Corner - 1 min walk

About this property

Hotel City Palace

Hotel located in Fort
Close to Colaba Causeway, Hotel City Palace provides amenities like dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.
Other perks include:
  • Free self parking
  • Free train station pick-up, a roundtrip airport shuttle (surcharge), and luggage storage
  • An elevator, smoke-free premises, and a 24-hour front desk
Room features
All 54 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Rainfall showers and free toiletries
  • 21-inch TVs with cable channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free train station pick-up shuttle
  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 21-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 700 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: INR 1500 per vehicle (roundtrip, maximum occupancy 3)
  • Airport shuttle fee per child: INR 1200 (roundtrip), (from 5 to 12 years old)
  • Rollaway bed fee: INR 700 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

City Palace Hotel
City Palace Mumbai
Hotel City Palace
Hotel City Palace Mumbai
Hotel City Palace Hotel
Hotel City Palace Mumbai
Hotel City Palace Hotel Mumbai

Frequently asked questions

Is Hotel City Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel City Palace?

Self parking is free at this property.

What time is check-in at Hotel City Palace?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel City Palace?

Check-out is at noon.

Does Hotel City Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 1500 per vehicle applies.

Where is Hotel City Palace located?

Located in Fort, this hotel is within a 10-minute walk of St George Hospital and Mohammed Ali Road. Gateway of India is 1.3 mi (2.1 km) away. Mumbai CSMT Station and Chhatrapati Shivaji Maharaj Terminus Railway Station are within a 5-minute walk.

Hotel City Palace Reviews

Reviews

5.0
Rating 10 - Excellent. 2 out of 38 reviews" "
Rating 8 - Good. 7 out of 38 reviews" "
Rating 6 - Okay. 11 out of 38 reviews" "
Rating 4 - Poor. 7 out of 38 reviews" "
Rating 2 - Terrible. 11 out of 38 reviews" "

5.6/10

Cleanliness

5.8/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness
Not the greatest.
Small dirty room. No bathroom, shared down the corridor.
Stayed 2 nights in Oct 2018

2/10 Terrible

WAZEED BASHA

Very worst hotel....Don't go tothis..
The worst hotel in my life i have seen...Very small room. After payment also they charged extra 1500/- per day. They did not provide free breakfast as listed in the website. I don't know why Hotels.com will allow these guys.
Stayed 1 night in Aug 2018

2/10 Terrible

RAMSAGAR

The booking facilities are didn't get
Not satisfied with your sevice. I have booked a room in hotel city palace Mumbai. Booking id is 8150525419375. I have booked economy single room. However at the time of check-in they said it's basic room with single bed and small place to stand and shared bathroom, small TV and no fridge. It's not at all convenient to stay. When I asked them by showing the booking details made at your website they said hotels.com people might have written wrongly about the facilities. Later I have paid 1000 INR extra to get the decent room where the facilities are more are less what mentioned in the booking. Pls clarify this issue by analysing your booking display details and check with the hotel management
Stayed 1 night in Jun 2018

2/10 Terrible

KRISHNAMOORTHI K V

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have already given a reply through mail
Very bad experience! I had to change the room paying more!
Stayed 1 night in May 2018

2/10 Terrible

KRISHNAMOORTHI K V

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BIG CHEATING BY BOOKING.COM
Stayed 3 nights in May 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
I have never seen a Hotel with Common Rest Rooms.
It was terrible experience. I was not at all informed about common rest rooms.
Stayed 1 night in May 2018

8/10 Good

arun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to connect with train,bus stop. Good
I hv stayed for at least four times in this hotel. I m happy. Ambiance nice
Stayed 1 night in May 2017

8/10 Good

Bhushan

Liked: Cleanliness, staff & service
Good Location
Nice location​. Near to CST. Very close to market. Cleanliness is good. Staff is very co-operative.