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Reviews of Bentleys Hotel Colaba

3 out of 5
Bentleys Hotel Colaba
17, Oliver Road, Colaba, Mumbai, Maharashtra

Reviews

6.6
Rating 10 - Excellent. 3 out of 43 reviews" "
Rating 8 - Good. 15 out of 43 reviews" "
Rating 6 - Okay. 17 out of 43 reviews" "
Rating 4 - Poor. 4 out of 43 reviews" "
Rating 2 - Terrible. 4 out of 43 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

KC

Liked: Staff & service
Ok for one night
No frills hotel. Lots of tea and coffee in the room. Breakfast just toast and butter with jam served in the room. Quite central to Colaba area.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Colonial charm in a very nice neighborhood. My room was very large with a detached private bathroom.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, amenities
Old style colonial building with some big rooms overlooking the park in a great location in Colaba. Funky, basic, but comfortable
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Disliked: Amenities
WiFi is not strong nor consistent Would be nice if they could offer real chai, not tea bags : (
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice older building in older part of town. I was on a quiet street the night I was there.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What you Expect
Clean. Effecient.
Stayed 4 nights in Jan 2019

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. No frills hotel that fit our needs for two days before flights home.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a good location, but a bit difficult to find the entrance.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Stayed 2 nights in Nov 2018

6/10 Okay

David, Poole

Liked: Property conditions & facilities
For a couple of nights its ok..does the job.unfortunately acco.odation is ridicuosly expensive in mumbai so you will never get value for money.
Stayed 2 nights in Apr 2018

6/10 Okay

Curator, New Zealand

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Reasonable for it's location!
The hotel is reasonably priced for its location in Colaba. Our experience with the staff was positive. The negatives had to do with the level of cleanliness in the hotel—cockroaches every now and then, and slightly soiled sheets. The breakfast, also, was disappointing—only toast.
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good value hotel in centre of Colaba.
Comfortable central hotel, good value, that enabled us to explore the surrounding Colaba area.
Stayed 5 nights in Jan 2018

6/10 Okay

kate, cape town

Disliked: Cleanliness, property conditions & facilities
Convenient spot, close to a hive of activity
Was a relatively clean bathroom... New towels and new linen would be good plan! My sheets werent particularly clean..And no one cleaned my room in 3 days..never had that occur in a hotel before! Nonetheles, the wifi was good, the location was great and it provided a haven from the busy city...
Stayed 3 nights in Jan 2018

4/10 Poor

Sam, Calcutta

Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth the amount
They put me in a room which was near to the kitchen and it was extremely noisy. I requested for a change, they did provide another room, but the washroom taps were leaking, the sheets weren't clean. There was dust on the furniture, the towel was hardly washed. I was hugely disappointed.
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
If you don't care the cleanliness...
Good location, but the bed sheet and towels are old and have stains on them
Stayed 2 nights in Dec 2017

4/10 Poor

Paul, Auckland, New Zealand

Disliked: Cleanliness, property conditions & facilities, room comfort
Very basic and not very clean.
The hotel is in a great area, but lets itself down with a lack of even basic facilities. There was no fridge or kettle and no blankets on the bed. The standard of hygiene was very poor. If you do stay here, take your own towels and bedding, including pillows.
The pillows supplied at the hotel.
Stayed 3 nights in Jul 2017

6/10 Okay

Brenda

Disliked: Room comfort
Convenient and reasonable place to stay
Convenient location near Colaba Causeway and The Gateway

2/10 Terrible

sharon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Discussing
It is terrible very very bad. Pictures are deceiving. I'm trying to get hold of hotels.com to book something else. Pse if someone can help me

6/10 Okay

Andres

Liked: Staff & service
Convenient hotel
Decent hotel in Colaba, kind staff, simple breakfst, quiet location.

8/10 Good

Senthil, chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
The Stay was fine in a good location

6/10 Okay

Verified traveler

Disliked: Cleanliness
Very Basic, No Frills
Very annoying noisy pigeons at window sill. Was given a room right next to a noisy kitchen area. Not cool.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Value for money.....but improvement required!
Value for money; polite and helpful staff. Hotel needs to refurbish. Locality is good.

8/10 Good

Rebecca, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury for great value
wonderful one night stay on route to jodphur from Delhi. The room was perfect and the gardens and swimming pool beautiful and well maintained. Only small improvements could be made- wifi not available in rooms and restaurant is lacking a little in atmosphere but outdoor dining is lovely. Restaurant could do some regional dishes. We had a great tour of the haveli over the road and another one in town, the one across the road being our favourite. Although the price for a one hour tour we thought was a little expensive- 400rs plus entrance fees. Perhaps this could be negotiated. Overall we would definitely recommend this hotel and would have loved to stay another night. It was the best welcome we have had yet from a hotel in north India- bindi on arrival and the next day the family who own the hotel chatted with us while we waited for our breakfast to arrive.

6/10 Okay

Marianne

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a Good value hotel close to Gateway of India
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
ruhige lage, trotzdem zentral, Wasserkocher im Zimmer, WLAN
Stayed 3 nights in Sep 2018

4/10 Poor

aun, bkk

Disliked: Cleanliness, property conditions & facilities, room comfort
ถ้าหากจำเป็นจริงๆก็พักได้
ไม่ค่อยสะอาด อาหารเช้าคือขนมปังทาแยม ผ้าห่มที่ให้คือผ้าคลุมที่นอน
Stayed 4 nights in Oct 2018

8/10 Good

myriam

Bien
Stayed 3 nights in Aug 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Standard tipicamente indiani
Credo che con la stessa somma si possa trovare di meglio...Ma bisogna sempre ricordare quali sono i standard indiani...quindi c è anche di peggio
Stayed 5 nights in Apr 2018

6/10 Okay

Sakari

Liked: Cleanliness
3 Yötä.
Sijainti hyvä. Vanha rakennus. Huone jossa olin, kaipaisi siistimisremonttia. Edukas hinta, ei kai voi korkeatasoista saada siihen hintaan. " Aamiainen", oikeastaan pikakahvia, paahtoleipää, voiya ja marmelaadia. Tarjoiltiin huoneeseen. Tuli sekä kylmä että kuuma vesi. Takseja kadulla hotellin luona, helppo saada kyyti ja edukkaasti.

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2018

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Vale por la zona, no más que eso
En pleno barrio de Colaba, lo cual nos pareció un plus, más por el tránsito de la ciudad. No repetiria, no es un hotel comodo y parece abandonado. La ventaja es que no es ruidoso (milagroso para India).
Stayed 4 nights in Feb 2018

10/10 Excellent

Tove

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value for money in Mumbai!!!
Bentleys Hotel is my home away from home. I have stayed there for at least 10 years and admire the friendly staff, the privacy, the locations (in several stately apartment blocks) which gives the place a nice feeling of being close to the Mumbaites. This is the perfect place for solo travellers and individual travellers. The location simply cannot be better, near to the best shopping and some of the most famous sights, and practically in the backyard of The Taj Mahal Hotel. I don't believe you can find a hotel offering better value for money in Mumbai!
Stayed 4 nights in Nov 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

6/10 Okay

Maria C.

Ok, but not great
Small, old, moldy room. Great location. Friendly staff. No view as advertised. Would look for better hotel in same neighborhod if I were to return. Breakfast is just instant coffee, tea, toast made of white bread, butter and jam brought to your room.
Stayed 2 nights in Jul 2017

2/10 Terrible

Rebecka

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont stay here!
we stayed here for 5 nights. When we first arrived we got a detached bathroom even though we've ordered with bathroom inside. So we had to pay extra just to change that. They didn't clean our rooms for 5 days (!) and the staff were very non service minded. The breakfast which was served in the room was two toasted bread each with jam that had ants in it. The room itself is clean but since they didnt clean our room on a daily bases the bedlinen and towels got dirty very quickly. The bathroom was very unpleasant and had a lot of black mold. The location though is the most convenient thing about this hotel.
Stayed 4 nights in Jul 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel nul.
Très mauvaises impressions.

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Ubicación maravillosa
El hotel esta muy bien ubicado. El personal es muy amable. La habitación es muy amplia. Como desventaja podría mencionar que el baño esta fuera de la habitación, urge un cambio de colchones, debido a que las camas son muy duras. El desayuno es muy básico.. solo incluye pan y cafe.

8/10 Good

Jose

Liked: Cleanliness, property conditions & facilities, room comfort
Ubicación privilegiada. Excelente Staff.
El hotel tiene una ubicación perfecta. El personal es muy amable y siempre te atienden con una sonrisa. Siempre están dispuestos a dar un excelente servicio al cliente. La habitación era muy amplia. Existen algunos puntos a mejorar, por ejemplo, las camas eran muy duras y necesitan nuevos colchones. El baño estaba fuera de la habitación (Esa información no se menciono al hacer la reserva en HOTELES.COM). El desayuno solo consiste en pan (mantequilla y mermelada) y cafe o té. Por el precio (que no es muy económico) podria mejorarse!

8/10 Good

christophe, tours

bon séjour
bon hotel tres bien situé

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy and dirty
Really dirty room, lots of noise - nice area though.

6/10 Okay

Nawf & Rice, Montpellier

Liked: Cleanliness, staff & service, room comfort
Hôtel bien placé
Hôtel bien placé au calme et tout est à proximité! Propre et bon rapport Qualité/prix pour Bombay