姆茨赫塔 - 姆季阿涅季飯店式公寓

「They did not send check-in instructions one day before as they promised. So I contacted them in the chat one day before, they replied that they would send all information. But when they still didn’t do it the night of arrival, I contacted them again but didn’t receive answer on chat or phone. We went in to the neighboring hotel, and they said this was the fifth time this week this had happened with HB Elementa; poor guests arriving without being able to contact them, and not being able to...

「Great hotel in the very heart of Tbilisi.」

「very helpful people. The place is practically brand new. Loved it. We will definitely go back.」

「This property is misleading and does not match the listing. The photos shown belong to a different hotel, and at the listed address there was another hotel under a different name with no record of my reservation. I had to contact Expedia to report the issue and arrange a refund, then quickly find another place to stay on arrival. It was a stressful experience, especially as I was traveling with a child and arrived late at night with no accommodation. Expedia should improve their verification...

「I would highly recommend this place to anyone visiting Tbilisi. Staying in a “castle” is such a unique experience compared to a typical franchise hotel. The environment was very comfortable, and the view over Tbilisi was amazing. The location was convenient, with easy access to many attractions. The staff were polite, helpful, and very responsive via WhatsApp, which made communication smooth and efficient. The only small issue was that the shower temperature occasionally fluctuated between hot...

「Lively property close to many attractions and transportation 」

「We really could have used some informations before arrival. There is no reception as promised and no sign at all. Came in the middle of the night and vouldn’t find it. Finally got the informations on WatsApp. This is NOT a hotel. The apartment was nice and on a good location.」

「Homes in walls , didn’t clean floors or walls , must clean yourself 」

「Accommodation was excellent, beautiful view from the room, lovely and clean. host was excellent, can’t say about breakfast as we didn’t have any but it looked good! Hotel is quite a way up a hill so be prepared to get the legs working, we’ve been back 3 days and mine are still aching!!」