Problems started the moment we arrived. The only reason we booked here was because they had rooms with 2 queen beds. When we arrived we were told they had a problem with the HVAC in some rooms and all they had were king bed & sleeper couch. When we got to the room, there was zero bedding for the sleeper couch. I tried to call the front desk, but the phone handset did not work, forcing me to go back down to the front desk to request bedding. When I said the phone did not work, they said "that happens sometimes, just use the speakerphone". When housekeeping arrived to makeup the couch, we received a call from the front desk (I used the speakerphone) saying a noise complaint had been made. I said THEIR housekeeper was there making the bed and causing the noise!!
Later we discovered the cold water tap was not working. The tap was mounting was loose, so i climbed under the sink and tightened it as best as I could and it mostly worked.
I was not able to check my bill using the in-room TV - it just gave an error.
We will NOT be back.
Jeffrey
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Shirell
2025 年 7 月 26 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Have stayed here 3 times now and will go back again and again❤️
Shirell
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Jay,Royal Oaks
2025 年 7 月 12 日
喜歡:整潔度、員工素質和住宿環境和硬體
Was close to Stanford Hospital where I was having surgery.
Jay
於 2025 年 7 月住了 1 晚
4/10 不太好
Eric
2025 年 7 月 8 日
Eric
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Melissa
2025 年 7 月 7 日
Melissa
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Adrineh,San Francisco
家庭旅遊
2025 年 7 月 5 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We stayed here for an event at the Shoreline Amphitheatre and we will definitely be back. Clean, well-appointed rooms, nice comfortable beds, mini-fridge, keurig machine, Dry Bar hair dryer, fantastic bathroom. The staff was accommodating with our early check in request. Parking is a reasonable $20 and the surrounding area offers plenty of food options. In house restaurant is quite nice as well. Great stay.
Adrineh
於 2025 年 7 月住了 1 晚
6/10 一般般
Brian
商務旅客
2025 年 6 月 26 日
喜歡:整潔度、設施服務和住宿環境和硬體
The pillows were so full and fluffy it gave me a neck ache. Very difficult to sleep
Brian
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Mark
2025 年 6 月 25 日
喜歡:整潔度、設施服務和住宿環境和硬體
Place was excellent.
Mark
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Natalie
2025 年 6 月 24 日
喜歡:整潔度、設施服務和住宿環境和硬體
Natalie
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Santiago
2025 年 6 月 22 日
Santiago
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Nayeon
家庭旅遊
2025 年 6 月 20 日
喜歡:整潔度、設施服務和住宿環境和硬體
clean and comfort
Nayeon
於 2025 年 6 月住了 1 晚
10/10 有夠讚
JORGE
家庭旅遊
2025 年 6 月 17 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel condition pretty good and excellent service by the staff.
JORGE
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Peter
2025 年 6 月 17 日
Peter
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Elizabeth
情侶出遊
2025 年 6 月 13 日
喜歡:整潔度、設施服務和住宿環境和硬體
N/A
Elizabeth
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Dorina
2025 年 6 月 7 日
Dorina
於 2025 年 5 月住了 2 晚
6/10 一般般
kulture,Birmingham
2025 年 6 月 5 日
kulture
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Najiba
2025 年 5 月 18 日
喜歡:整潔度、員工素質和住宿環境和硬體
Najiba
於 2025 年 5 月住了 3 晚
6/10 一般般
Britnie
情侶出遊
2025 年 5 月 7 日
喜歡:整潔度、設施服務和住宿環境和硬體
The room was great.. I didn’t like that the house keeper came and knocked at our door asking what time we were leaving and then waited by our door until we left the room and quickly entered in.. we left an hour before check out.. the air conditioner didn’t work very well so my room so slightly warmer than I’d like but the temperature was ok, and not a big deal.