The gym facility was the best part of our stay.
Upon arrival we were taken back by the people charging for parking infront of the hotel, & as we drove up we were welcomed with a line as if it was an amusement park ride.
We arrived around 4 pm & check in is at 3.
We waited in line until 5:30pm for the room to be ready, standing outside. No water was offered or food or deduction from our stay.
I understand it was a busy event weekend.
The hotel lacked initiative & preparation for the volume of people it was hosting.
There really is no excuse to the delay. The restroom had hair in the showers & the carpet seemed to not be vacuumed. There was a towel in the ground behind the door when we entered the room.
Stephanie
於 2025 年 8 月住了 1 晚
8/10 不錯哦
miguel
2025 年 8 月 3 日
喜歡:整潔度和住宿環境和硬體
Very nice property
miguel
於 2025 年 8 月住了 1 晚
8/10 不錯哦
Thao Dang Phuong
2025 年 7 月 30 日
喜歡:整潔度和住宿環境和硬體
good
Thao Dang Phuong
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Diana
2025 年 7 月 21 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great vibe and clean
Diana
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Nicole
2025 年 7 月 20 日
喜歡:整潔度和住宿環境和硬體
Nicole
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Anyssa
情侶出遊
2025 年 7 月 15 日
喜歡:整潔度、設施服務和住宿環境和硬體
Very chic and clean! Walkable distance to Levi’s Stadium.
Anyssa
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Sonya S
2025 年 7 月 13 日
Sonya S
於 2025 年 7 月住了 1 晚
6/10 一般般
Ninette,san francisco
家庭旅遊
2025 年 7 月 11 日
喜歡:整潔度
1. A guy at the paking lot entrance asked me to pay $60 for an event, when i said im a guest at the hotel he acted like i was lying..couldn't find close parking to register.
2. It was past 4 30p when we check in and our room was not ready we waited about 18mins. Room should of been ready at 3.
4. Our was missing the TV remote which i called the front desk never cane, went to ask them for one at the front tesk for them to tell me someone will bring it then i a found the maintenance guy walking around with our remote in hand.
4. They could of at least offered to waived our $15 parking fee.
Overall, im dissatisfied and disappointed with our stay. I DEFINITELY will not be staying here again
Ninette
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Maritza
情侶出遊
2025 年 7 月 11 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location to walk to the Levis stadium (about 20-25mins)
Maritza
於 2025 年 7 月住了 1 晚
4/10 不太好
Dilsherpreet
家庭旅遊
2025 年 7 月 10 日
不喜歡:整潔度
My family and I arrived at the property to check in to 2 rooms I had booked. We were not told about the parking fee at check in so I was caught off guard when checking out. The property it self looked renovated. When we got the room it smelled. When we came back after the event at Levi’s stadium, we were met with spiders and cockroaches in the room. My wife freaked out so I sprung in action. My brother also had cockroaches in his room. Further investigation led me to check out the back of the AC unit which was not clean and filled with bugs. I would not recommend anyone stay at this location. It’s motel experience in disguise with a Hilton price.
Dilsherpreet
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Raul
家庭旅遊
2025 年 7 月 10 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Awesome staff and clean, quiet property
Raul
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Yuri
2025 年 7 月 10 日
Yuri
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Kayla
2025 年 7 月 10 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Was denied since I was not over 21. This was NOT advertised when I made this reservation months ago and had to pay much more for a last minute hotel room.
Kayla
於 2025 年 7 月住了 1 晚
6/10 一般般
Mary Camille
2025 年 7 月 9 日
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
Stayed one night for a concert and had a decent experience. The hotel was clean with plenty of parking. Great location next to Starbucks and across from several restaurants. Easy 15-20 minute walk to Levi's Stadium and Great America.
Our room was spacious, clean, and the bed was very comfortable. Didn't use the amenities, but the pool and gym looked well maintained.
The only downside was the staff. Not rude, but not friendly either. No smiles or welcoming attitude at check-in or check-out. Some hospitality training would help. Would stay again for another event at Levi's.
Mary Camille
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Yezzenia
家庭旅遊, 親子旅遊
2025 年 7 月 8 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was really good and super convenient for me. I would say when coming back from my events on both nights my key card wouldn’t work to get back in the gate and to my room. I had to go to the office and get it fixed. AndI’d have to add that most day staff I had to encounter were friendly but I can’t say the same for the night staff!
Yezzenia
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Steven
2025 年 7 月 4 日
Steven
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Karen
2025 年 6 月 28 日
Karen
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Joseph
情侶出遊
2025 年 6 月 25 日
喜歡:整潔度和設施服務
Close to Levi’s stadium. Clean room. Parking lot is a zoo after concerts since it’s very close to the uber pick up. Would stay again.