Mountain Springs Vacation Rentals

"M"

"I recently stayed at the M Resort and Casino and would rate my experience 3 out of 5 stars. While the property itself has a nice overall appearance, the cleanliness and attention to detail in the room were disappointing. The bathroom had visible hair left behind from a previous guest, which immediately raised concerns about how thoroughly the room had been cleaned. Additionally, the chair in front of the desk was cracked and worn, and there were food crumbs left on it—something that should have been caught during routine housekeeping. I also ordered room service and was underwhelmed. The burger was very dry and tasted like little care or effort went into preparing it, which was surprising for a resort of this caliber. To top it off, the front desk staff were not particularly polite or welcoming, which made the overall experience feel less hospitable than expected. There is definitely potential here, but improvements in cleanliness, maintenance, food quality, and customer service would make a big difference."

"Excellent location just off the strip. Beautiful facility with bars, restaurants, gambling etc. Wonderful staff - a great choice "

"Limited parking depending on room size was inconvenient and also I was nit advised of the housekeeping protocol to get our room cleaned daily! A nice place overall but a few things that caused my stay to be a bit exhausting."

"Great stay"

"Great"

"Disappointing that despite temperatures in the 90s the pool will not open until April 4th."

"The staff were the real asset to the hotel. They are friendly and helpful. We had three rooms. One was a suite. Other than an HVAC issue in one of the rooms, everything went well. The restaurants were good and casino was nice. Although the hotel was full, it didn't feel overcrowded. I've stayed at the Suncoast in the past and I definitely will again. "

"It wasn’t anything grand. Just blah and a room to sleep in"