Find Hotels with Hot Tubs in Mount Prospect, IL

"Gorgeous view of the lake. Nice staff. Excellent location."

"I booked a room with a view, but instead got a noisy room. I went to the front desk and spoke with a lady who assured me that a higher room with a view would be available the next day. The next day, when I went to exchange my room, I was told they were fully booked and no rooms were available. A supervisor asked who I had spoken with, but I hadn’t taken her name because I didn’t think I needed to. He then told me to come back the following day, saying he could get me into another room. When I returned, another lady told me again that no rooms were available. By this point, I was very upset because I was being given the runaround. I explained that my room was extremely noisy and I hadn’t been able to sleep well. After 15 minutes of arguing, she finally gave me another room—but it only had a wall view, not the view I had booked. This management team is a joke. I would never stay here again. The breakfast was terrible; I’ve had better food at other hotels. I highly recommend booking elsewhere, where I’m sure it will be cleaner and the staff more friendly. "

"The hotel had no electricity upon arrival, inexplicably as there were no severe weather conditions. I was handed two glow sticks to be able to guide my way around the hotel and my room. You can’t make this stuff up. The fact that there was nothing provided to compensate for the matter (discount, credit, voucher, etc) is ridiculous. Apparently being the only on site hotel option allows for the hotel to not care about its guests and still retain business. I won’t be back. "

"Comfiest beds and friendliest staff "

"Mold on the bathroom ceiling. Walls are paper thin, you can hear everything. They knock on your door at 8am to ask when you're checking out - WHY? "

"Stayed at SpringHill Suites Chicago and honestly…this place delivered across the board. The staff set the tone right away—friendly, welcoming, and genuinely helpful without feeling forced. You can tell they actually care about the guest experience, which goes a long way. Cleanliness? Top tier. The room and common areas were spotless, fresh, and well-maintained. No corners cut here. The amenities were a standout. The bar was a great bonus—perfect for unwinding after a long day—and the bar menu had solid options (not just the usual sad hotel snacks). And let’s talk about that continental breakfast…AH-MAY-ZING. Plenty of variety, fresh, and actually enjoyable—not something you just grab out of necessity. Location-wise, you really can’t beat it. The walkability was perfect for getting around the city without needing to constantly rely on transportation. Everything felt accessible and convenient. Bottom line: clean, comfortable, great vibes, and exactly what you want when staying in a busy city. Would absolutely stay here again."

"Very dated. Needs a good overhaul and updating"