No wi fi in room , room was first floor 3 doors from lobby where the wi fi worked. Toilet seat slid around, laundry not in service first night. Hot tub was cold
RAYMOND
於 2025 年 7 月住了 2 晚
6/10 一般般
Brent
商務旅客
2025 年 7 月 23 日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
Brent
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Giselle
2025 年 7 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I didn’t like that I was assigned a room and when I get there it was not ready, housekeeping was cleaning. They had to assigned me another one. I like the lay out of the room, the cleanness and that has refrigerator and microwave.
Giselle
於 2025 年 7 月住了 2 晚
4/10 不太好
Judith
2025 年 7 月 19 日
不喜歡:員工素質和住宿環境和硬體
The room itself was good with comfy bed, frig and microwave, but had a very tiny bathroom counter, noisy at 4am(sounded like a jackhammer), room next to a utility area. The breakfast choices were typical and not appealing to me. Made reservation for 3 nights then the last night they left signs in my room and on the door that I was supposed to have left. They blamed the mixup on Expedia. Never happened to me before. I was evacuated from my home due to the wildfire and already stressed out. Had to pay a high rate too which was disappointing.
Judith
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Jessica,Chicago
情侶出遊
2025 年 7 月 16 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location for visiting the Black Canyon, clean, good fridge, tasty breakfast options, and nearby breweries - would stay here again if I visit this place again.
Jessica
於 2025 年 7 月住了 2 晚
4/10 不太好
Julie
家庭旅遊, 親子旅遊
2025 年 7 月 14 日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
I checked in, went in my room for about and hour, I left the hotel and when I came back there was someone else sleeping in my room! My keys didn't work. The person at the front desk said there was nothing they could do! I've never had to go through this at any hotel!
Julie
於 2025 年 7 月住了 1 晚
6/10 一般般
Jennifer
家庭旅遊
2025 年 7 月 9 日
喜歡:員工素質
不喜歡:整潔度和設施服務
This property could use a deep clean. The floors in the room were mostly clean but you could see dust and dirt in the corners and on the ceiling. The curtains were dirty and need to be washed. The bedding was clean but there were some stains. There was a dark colored washcloth for makeup which would have been nice but it was dusty and had hair on it. There is no counter to put your toiletries on. We booked a room for 2 adults and 2 kids and we were given 2 towels. They did promptly bring more towels when we requested them though. There is also no elevator which is not an issue for us but could be for some.
Jennifer
於 2025 年 6 月住了 2 晚
4/10 不太好
torrance
2025 年 7 月 3 日
torrance
於 2025 年 6 月住了 2 晚
6/10 一般般
David
2025 年 6 月 20 日
Older facility in need of updating. Adequate but not great. Noisy and smelly AC unit in the room. Had an issue with the toilet not working properly that did not get resolved during our two-night stay.
David
於 2025 年 6 月住了 2 晚
2/10 很糟糕
Ervin
2025 年 6 月 20 日
Ervin
於 2025 年 6 月住了 1 晚
2/10 很糟糕
Tristan
2025 年 6 月 20 日
Tristan
於 2025 年 6 月住了 1 晚
4/10 不太好
BRIAN
情侶出遊
2025 年 6 月 20 日
不喜歡:設施服務和住宿環境和硬體
Liked location, close to blue mesa and black canyon. Check in and check out was horrible felt bad for employees, complaining from guess. Wrost place to stay on a road trip.
BRIAN
於 2025 年 6 月住了 2 晚
8/10 不錯哦
James
2025 年 6 月 14 日
James
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Ashley
家庭旅遊
2025 年 6 月 9 日
Pool was nice. Many things broken or not working right in room. Staff did attempt to fix it all.
Ashley
於 2025 年 6 月住了 2 晚
2/10 很糟糕
Jose
家庭旅遊
2025 年 6 月 8 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Terrible, there was hair in the bathtub, sheets weren’t changed they were wrinkled and you can tell the room hadn’t been serviced. Was some BS I couldn’t get refunded after terrible service like that!
Jose
於 2025 年 6 月住了 1 晚
4/10 不太好
Georgina
情侶出遊
2025 年 6 月 8 日
喜歡:整潔度
The heater made a terrible noise. The shower/tub combo looked ok, but when you stood up inside it made cracking noises… I don’t know if it was a sign that it was going to break while you were taking a shower or it was something related to installation. We didn’t use the washer but it was broken. Breakfast was very lacking they had run out of everything.
Georgina
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Kimberly
2025 年 6 月 1 日
Kimberly
於 2025 年 5 月住了 2 晚
6/10 一般般
Radinal,gunnison
家庭旅遊
2025 年 5 月 30 日
Room was not really clean , dog hair around and the linens on the bed with hair
Radinal
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Philip
2025 年 5 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I have been in Montrose for about a month using motels to recoup after camping for work. I have tried at least 3 other lodging options and Surestay has been the best option by a long shot. Stephanie, Patrick and Evelyn have been amazing and made me feel very welcome. The rooms are extremely well kept, the breakfast is available as promised and piping hot. I think I actually enjoyed a full meal this morning after a long month of scrounging snacks and quick bites. The pool is refreshing and the hot tub is a rejuvenating 104 degrees Fahrenheit. I was so impressed that I have decided to extend my stay through memorial weekend. If you are tired and in need of a promise kept, I encourage you to book a stay here at the Surestay Plus by Best Western. You will not regret it.
Philip
於 2025 年 5 月住了 1 晚
6/10 一般般
Natalie
2025 年 5 月 22 日
喜歡:整潔度和住宿環境和硬體
Only issue was that when I checked in and it was obvious that I was alone and young. There were several people close by and I did not appreciate that the person checking me in said my name, that the room was for only 1 person AND my room number very loudly. That information should never be spoken aloud for safety purposes.
Natalie
於 2025 年 5 月住了 1 晚
2/10 很糟糕
Brandon
2025 年 5 月 10 日
Brandon
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Debbie
情侶出遊
2025 年 5 月 10 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We were suprised (in a good way) by the staff, breakfast and the proximity to the Black Canyon National Park. We will stay there again!!