The staff that worked at concierge, restaurant, cleaners, and maids were very excellent, so helpful and patient. The facility was mostly clean, especially the rooms and bathrooms. Hallways and elevator panels and some other areas were not as clean. The TV did not work well. TV Guide was incomplete. There was no information about the hotel on paper or the TV. Brochures, maps or Metro info about this surrounding area not available. There was no Spa or room service . Only buffet for breakfast - egg and sausage was not great And fruit was not fresh. The coffee was excellent as well bacon, bread and baked goods. Restaurant host was excellent and I was able to take coffee and baked goods to my room. I would recommend This hotel and I would appeal to the company To correct those things I mentioned. They are upgrading the rooms and mine was very excellent. Location was excellent.