Superior Room, 1 King Bed, Balcony | City view
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Reviews of Hotel Bonaparte

4 out of 5
Hotel Bonaparte
447, rue Saint-François-Xavier, Montreal, QC

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1039 out of 1296 reviews" "
Rating 8 - Good. 195 out of 1296 reviews" "
Rating 6 - Okay. 37 out of 1296 reviews" "
Rating 4 - Poor. 15 out of 1296 reviews" "
Rating 2 - Terrible. 10 out of 1296 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across from nice restaurants
Stayed 2 nights in Apr 2024
Response from Annaïg, receptionist-concierge on 2024/4/30
Bonjour Tracy,Thank you so much for this great rate and for taking the time to share your feedback with us.We are pleased to see you enjoyed the Old Montreal with nice restaurants.See you next time.Regards,

10/10 Excellent

Harold

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Olivier, front desk on 2024/4/29
Dear Harold, We thank you for your nice review at Bonaparte hotelWe look forward to welcoming you back Best regards

8/10 Good

Nadia

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Beautiful place , convenient location , very nice staff . However very noisy at night now, beds too firm , and breakfast no more at the restaurant, just keurig coffee available (cheap quality coffee), with fake cream. Staff very pleasant accommodated me with fresh coffee and cream. Seems like after Covid , things have gotten subpar. It’s quite disappointing .
Stayed 1 night in Apr 2024
Response from Olivier, Front desk on 2024/4/28
Dear Nadia, We thank you for your great interest regarding our Bonaparte hotelYour opinion is valuable for the company. It really help us to improve for our dear guests. Best regards

6/10 Okay

Charles

Liked: Cleanliness, staff & service
Love the location, breakfast consist of one croissant in a box 2 small cubes of cheese
Stayed 1 night in Apr 2024
Response from Olivier, Front desk on 2024/4/27
Dear Charles, We thank you regarding your great interest for our hotelWe appreciate your review about our breakfast in bed, we do our best to accommodate you : our dear guests. Your valuable response is really important for usWe look forward to welcoming you back at Bonaparte hotelBest regards

10/10 Excellent

Dennis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great spot and terrific staff
Stayed 1 night in Apr 2024
Response from Olivier, Front desk on 2024/4/27
Dear Dennis, We really thank you for your glad review We did our best to give you an amazing stay at Bonaparte hotelTake care ;)

10/10 Excellent

George W

Liked: Property conditions & facilities
Very pleasant place to stay
Stayed 2 nights in Apr 2024
Response from Olivier, Front desk on 2024/4/27
Dear George, We thank you for your glad review regarding our Bonaparte hotelWe look forward to welcoming you back in our hotelBest regards

10/10 Excellent

Alan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming boutique hotel in historic Old Montreal
Stayed 1 night in Apr 2024
Response from Cindy, Front desk on 2024/4/25
Thank you Alan for this amazing review !

10/10 Excellent

Kirkland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast in the morning, perfect location for walking around, and an amazing rain shower!
Stayed 1 night in Apr 2024
Response from Clémence St-Pierre. Front Desk on 2024/4/20
Bonjour Mr. Kloc, Thank you very much for this great review! We are so happy to know you enjoyed your stay at the Bonaparte hotel, especially the its location in Montreal and the breakfast basket brought up to your room!We hope to welcome you back soon!Kind regards,

6/10 Okay

Arnold

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
No place to sit and drink the wine that was offered to incoming guests; very slow elevator; breakfast delivered to room, with difficult seating arrangements to try and eat; neighborhood not at all inviting; staff was very helpful and willing, but the setting is too difficult for them to manage; we left after one night
Stayed 2 nights in Apr 2024
Response from Olivier, Front desk on 2024/4/19
Dear Sir, We thank you for your great interest regarding our hotelOur apologies if you couldnt have a seat to drink your welcome drink but you could drink up to your room for more privacy. The staff did his best to satisfy you : our dear guests, and we thank you to have mentioned it in your review. Your comment is very constructive and allows us to improve.Take care

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Charli & Luke at reception were fantastic & couldn’t have asked for a better location in the heart of Old Montreal. Great dining just around the corner at Le Polisson, Stash Cafe & others among our favorites. Room size, storage & shower were excellent. But 2 things need improving: Especially the breakfast outside the door every morning. And the TV options.
Stayed 5 nights in Apr 2024
Response from Clémence St-Pierre - Front Desk on 2024/4/19
Bonjour Mr. Hurley, Thank you for this great review! We are very happy to learn that you enjoyed your stay with us, especially the staff that helped you and the location of the hotel! Thank you as well for your recommendations for improvement, we will take those into account!We hope to welcome you back soon!Kind regards,

10/10 Excellent

Carol, Speculator

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Cindy, Front desk on 2024/4/18
Thank you Carol for this excellent review !

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cindy, Front desk on 2024/4/17
Thank you Jacqueline for this review !

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Hotel Bonaparte was absolutely wonderful. The facility is lovely, the in-room breakfast was delicious, and the customer service was excellent in both the hotel and the accompany restaurant. I will be staying here the next time I am in Montreal.
Stayed 1 night in Apr 2024
Response from Charlie on 2024/4/16
Hello Jessie,Thank you so much for this lovely comment We also hope to welcome you soon for another 5/5 stay.Au plaisir,Charlie(she/her)Front DeskBonaparte

10/10 Excellent

Catie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We lived staying in the central location and the breakfast was yummy. The hotel has so many nice touches.
Stayed 2 nights in Apr 2024
Response from Annaïg, receptionist-concierge on 2024/4/16
Bonjour Cathie,Thank you for this nice review and for taking the time to share it with us.We are glad you enjoyed your stay in Old Montreal.See you for your next trip to the city.Regards,

10/10 Excellent

Morgan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was wonderful and the service was awesome!
Stayed 2 nights in Apr 2024
Response from Pablo - Receptionist on 2024/4/15
Hello Morgan, Thank you for your incredible comment, we hope to see you again very soon!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Bonaparte and staff provided my wife and I with an overall excellent experience. Everything about this hotel, reception/foyer area, bedrooms, restaurant oozes class but what compliments this is the amazingly helpful and friendly staff. Whilst at the hotel, treat yourself to an incredible gourmet experience at its wonderful restaurant. Beautiful ambience with impeccable service. George, our maître d', looked after us and helped towards making our visit to the restaurant, quite a special occasion.
Stayed 2 nights in Apr 2024
Response from charlie on 2024/4/16
Hello Michael, thank you for this lovely comments we're all so happy to hear that you're stay was a real 5/5 especially because of our team! We all hope to welcome you soon for another stay.Au plaisir,Charlie(she/her)Front DeskBonaparte

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, excellent service, wonderful bar and restaurant. Breakfast delivered to room included was a very nice touch! Look forward to staying again
Stayed 2 nights in Apr 2024
Response from charlie on 2024/4/16
Hello Jennifer!Thank you so much for taking the time to letting us know how was your stay. We're all so happy to hear that you had a real 5/5 stay with us. We hope to welcome you soon .Au plaisir,Charlie(she/her)Front DeskBonaparte

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This boutique hotel was just lovely. The restaurant staff was wonderfully attentive. The meals were absolutely fantastic. It would have been nice to have a cocktail before dinner but the bar area wasn’t open until 5:30 when the restaurant opened. I would definitely stay at Hotel Bonaparte again - without hesitation.
Stayed 4 nights in Apr 2024
Response from charlie on 2024/4/14
Hello Susan! thank you for taking the time to letting us know how was your stay. I would make sure to pass the words to the restaurant! We all hope to welcome you soon for another 5/5 stay!Au plaisir,Charlie(she/her)Front DeskBonaparte

10/10 Excellent

Parviz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area.
Stayed 3 nights in Apr 2024
Response from charlie-front desk on 2024/4/28
Hello Parviz, Thank you for taking the time to letting us know how your stay went! we are happy that you like the area and hope to see you soon for another 5/5 stay.Au plaisir,Charlie(she/her)Front DeskBonaparte

10/10 Excellent

Dr. Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Hotel Bonaparte! Our room was lovely, clean and quiet with a very nice breakfast at our door every morning. The bar and restaurant had amazing choices and the location was incredible, nestled into Old Montreal with so many shops, restaurants and museums within a few blocks. We will definitely come back to the Hotel Bonaparte again!
Stayed 4 nights in Apr 2024
Response from charlie on 2024/4/13
Hello lisa thank you so much for this kind review it really warm our heart to hear that your stay was a real 5/5 We will definitely wait for your come back! au plaisir,Charlie(she/her)Front DeskBonaparte

10/10 Excellent

Romina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property. Has wood floors and a big updated bathroom. Great friendly and helpful staff.
Stayed 2 nights in Apr 2024
Response from Bonaparte Front desk on 2024/4/12
Hello Romina, We are glad you enjoyed the cleanliness, the wood floors and the renovated bathroom ! It's always a pleasure for our team to help you in the friendliest way. We hope to see you again soon.

10/10 Excellent

Erika

Stayed 3 nights in Apr 2024
Response from Cindy, Front desk on 2024/5/1
Thank you Erika for this amazing review !

10/10 Excellent

Karen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room tastefully decorated. Everyone was impressed by the size and the cleanness of the double size bedroom. Walking distance from local restaurants and Old Montreal attractions. Breakfast was delivered by room service. I definitely recommend this place.
Stayed 2 nights in Mar 2024
Response from Clémence St-Pierre, Front Desk on 2024/4/6
Bonjour Ms. Ruiz, Thank you so much for this great review! We are so happy to know you enjoyed your stay at the hotel, especially your room and the location of the establishment!We look forward to welcoming you again soon!Kind regards,

10/10 Excellent

DAIZO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Bonaparte front desk on 2024/4/5
Bonjour and thank you for the perfect note. See you next time you visit Montreal.

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant boutique hotel.
Stayed 1 night in Apr 2024
Response from Lucie - Front Desk Supervisor on 2024/4/4
Bonjour Raymond, thank you so much for this review, it has been a pleasure having you at the hotel. A bientôt, Lucie - Front Desk Supervisor

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Bonaparte front desk on 2024/4/5
Bonjour and thank you for the perfect note. See you next time you visit Montreal.

10/10 Excellent

Matt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and service. I would stay here again.
Stayed 4 nights in Mar 2024
Response from charlie(she/her) on 2024/4/1
Hello Matt, thank for taking for taking the time to letting us know how was your stay! we're all so happy to hear that it was a real 5/5.We hope to welcome you again soon,Kind Regards

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this cute boutique hotel in the centre of old Montreal. The staff were very helpful and friendly and the room was clean.
Stayed 1 night in Mar 2024
Response from Clémence St-Pierre - Front Desk on 2024/3/30
Bonjour Ms. James, Thank you very much for this great review! We are very happy to know you enjoyed your room at the hotel as well as the staff that helped you during your visit!We hope to have the chance to welcome you back soon at the Bonaparte Hotel!Kind regards,

10/10 Excellent

Mark

Stayed 3 nights in Mar 2024
Response from Cindy, Front desk on 2024/4/18
Thank you Mark for this amazing review !

10/10 Excellent

Karolin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room with windows opening to courtyard. Decor was lovely, bed was super comfy. So convenient in the heart of Old Montreal, close to the Basilica and great restaurants
Stayed 4 nights in Mar 2024
Response from Front Desk Supervisor on 2024/4/4
Dear Karolin, thank you very much for this great review! We hope to welcome you back soon at Hotel Bonaparte. Lucie - Front Desk Supervisor

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay for our first time in Montreal. Will definitely be back for another stay.
Stayed 2 nights in Mar 2024
Response from charlie (she/her)- Front Desk on 2024/3/29
Hello Joshua, Thank you for this lovely comments we are all so happy to heard that your stay was a real 5/5 we see you soon!Kind RegardsCharlie(she/her)front deskBonaparte

10/10 Excellent

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly and helpful. The location of the hotel was fabulous!
Stayed 4 nights in Mar 2024
Response from Lucie - Superviseure de la reception on 2024/3/27
Bonjour Melanie, merci pour ce beau commentaire! Nous espérons vous accueillir de nouveau bientôt a l'hôtel Bonaparte. Au plaisir, Lucie - Superviseure de la reception

8/10 Good

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and accommodations, loved the breakfast delivery each morning. The only negative was the late night noise outside the bar across the street from our room.
Stayed 2 nights in Mar 2024
Response from Pablo on 2024/3/24
Hello Jessica, Thank you for your amazing rating, and we appreciate you taking the time to give your review.We are sorry that your stay did not live up to your expectations, I invite you to take a room with a view of the cathedral in order to have a quieter room.Kind regards

10/10 Excellent

Claudia

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Online check-in was easy and smooth. Arrived and our room was ready. Great location near the town and safe.
Stayed 2 nights in Mar 2024
Response from Cindy, Front desk on 2024/3/22
Thank you Claudia for this great review !See you next time.

10/10 Excellent

Serina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2024
Response from Bonaparte Front Desk on 2024/3/21
Hello Serina, Thank you for the perfect note, we really appreciate it and we are glad you enjoyed your stay.

10/10 Excellent

Molly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location! Staff was friendly and helpful. Would def stay here again!
Stayed 2 nights in Mar 2024
Response from Bonaparte Front Desk on 2024/3/21
Hello Molly,Thank you dearly for your kind words ! We hope to see you again.

10/10 Excellent

Gino

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful small hotel in downtown Old Montreal. Close to everything
Stayed 3 nights in Jan 2024
Response from Annaïg, receptionist-concierge on 2024/3/19
Hello Gino,Thank you for this nice review. We hope to see you again.Regards,

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, walking distance to most attractions, metro is also easily accessible. The automatic delivery of breakfast was also appreciated. Staff was very friendly and the hotel was clean.
Stayed 3 nights in Aug 2023
Response from Annaïg, receptionist-concierge on 2024/3/19
Bonjour Mara,Thank you for this great review and for taking the time to share it with us. We are pleased to know your stay went well. See you for your next trip to Montreal.Best regards,

10/10 Excellent

Sarah

Stayed 2 nights in Mar 2024
Response from charlie on 2024/4/7
Bonjour à vous,Sarah, d'avoir pris le temps de nous laisser savoir comment votre séjour s'est déroulé! nous espérons vous revoir très bientôt.Au plaisir,Charlie(elle/she/her)RéceptionBonaparte

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, breakfast was filling and the staff was friendly
Stayed 2 nights in Mar 2024
Response from charlie-front desk on 2024/3/18
Hello Donna, thank you for this lovely comments we're so happy that your stay was has you expect it! we really hope to see you soon for another stay. Bien à vous Charlie Front Desk Bonaparte

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
The most quaint hotel I’ve ever stayed in. Thoroughly Enjoyed the welcome glass of Prosecco and the complimentary breakfast deliveries to room daily. So much to do in the area. 1000 stars!
Stayed 3 nights in Mar 2024
Response from Cindy, Front desk on 2024/3/16
Thank you Kathryn for this amazing review !We are glad to read that you enjoyed your stay with us.See you next time.

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hôtel Bonaparte. The staff were very friendly from the moment we arrived, greeting us with a glass of prosecco and explaining our location relative to various sites in Old Montreal. They also accommodated my wife's gluten sensitivity by providing a gluten-free option for the delicious breakfast boxes we received every morning. The room was spacious, comfortable, and quiet, and the rainfall/waterfall shower was very luxurious. Hôtel Bonaparte is conveniently located within walking distance of many attractions and restaurants, as well as the Place d'Armes Metro station. We strongly recommend this hotel and hope to stay here again in the future!
Stayed 5 nights in Mar 2024
Response from Cindy, Front desk on 2024/3/16
Dear Andrew, Thank you for this amazing review ! We are happy to hear that you enjoyed your stay at hotel Bonaparte.We hope to see you in the future !

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was so adorable! Having breakfast delivered to my door was such a nice touch. The location is a 5-6 min walk to a Metro Station. So many variety of cafe & restaurants …good close walking distance to Notre Dame Basilica. The French style restaurant downstairs was fabulous. I had a nice view of cobble streets & brick on one of the wall. Also has French style windows. The staff were so wonderful & they remembered it was my birthday. This hotel is so quaint & has a lot of character. Highly recommend this hotel. You won’t be disappointed. I have nothing negative to say so definitely stay here.
Response from Cindy, Front desk on 2024/3/13
Thank you Beverly for your amazing review ! We are happy to hear that you had a wonderful stay for your birthday and we hope to see you next time !

8/10 Good

Lucas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay and beautiful neighborhood!
Stayed 1 night in Mar 2024
Response from Cindy, Front desk on 2024/3/13
Thank you Lucas for your review, see you next time !

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Patrick (auditeur de nuit) on 2024/3/14
Thank you for your kind comment, we're glad that you have enoyed your stay at out hotel.Hope to have you with us again soonBe seeing you ! - Patrick (auditeur de nuit)

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Cindy, Front desk on 2024/3/13
Thank you Erin for your review, see you next time !

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Cindy, Front desk on 2024/3/13
Thank you Nancy for this review !

10/10 Excellent

Casey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an affordable Hotel that feels luxurious in a prime location in the Heart of Old Montreal. The staff is very welcoming! Breakfast pastries delivered to your door every morning for an easy breakfast in bed. Very accommodating for allergies. The rooms are very spacious that come with all the amenities you can ask for. They even had umbrellas! Would highly recommended to friends and Family and would stay again when we return to Montreal.
Stayed 2 nights in Mar 2024
Response from charlie(SHE/HER) on 2024/3/12
Hello Casey!Thank you for this lovely comments, we're so happy to hear that you had a perfect stay, I really hope to see welcom you again for your next stay in the city.Au plaisir,CharlieFront DeskBonaparte

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and professional. Accommodations were great. Great location in Old Montreal. Highly recommend.
Stayed 2 nights in Mar 2024
Response from Cindy, Front Desk on 2024/3/9
Dear John, Thank you for your amazing review !See you next time,

10/10 Excellent

Mark

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Xavier-- Front Desk on 2024/3/8
Thanks Mark to have take the time to rate your experience with us. We are glad that you really enjoyed your stay with us and we hope to see you back soon!